CERTIFICATION EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS) Q&A 2026
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1. What is the primary role of a property claims examiner?
A. Selling insurance policies
B. Investigating and evaluating insurance claims
C. Setting insurance premium rates
D. Marketing insurance products
Rationale: Claims examiners assess losses, review
documentation, and determine claim validity.
Correct Answer: B
2. Which document is most essential when initiating a
property claim?
A. Police report
B. Claim application form
C. Employment contract
D. Tax return
Rationale: The claim application officially starts the claims
process.
Correct Answer: B
,3. What does "loss adjustment" refer to?
A. Increasing premiums after a claim
B. Determining the amount payable on a claim
C. Rejecting all claims
D. Filing lawsuits against insurers
Rationale: Loss adjustment is the evaluation and settlement of
claims.
Correct Answer: B
4. Which principle requires honesty and full disclosure in
insurance claims?
A. Indemnity
B. Utmost good faith
C. Contribution
D. Subrogation
Rationale: Utmost good faith requires truthful disclosure by
both parties.
Correct Answer: B
5. What is "subrogation" in insurance claims?
A. Payment of premiums
B. Transfer of claim rights to insurer after payout
C. Denial of claims
D. Policy cancellation
,Rationale: Insurers recover costs from responsible third parties
after compensating the insured.
Correct Answer: B
6. Which factor is NOT typically considered when assessing
property damage?
A. Extent of damage
B. Policy coverage limits
C. Weather conditions at time of loss
D. Claimant’s salary
Rationale: Salary is unrelated to property damage evaluation.
Correct Answer: D
7. What is a deductible in an insurance policy?
A. Amount paid by insurer before claim
B. Amount insured pays before insurer contributes
C. Total policy value
D. Broker commission
Rationale: Deductible is the insured’s out-of-pocket portion.
Correct Answer: B
8. Which is a common cause of property claims?
A. Marriage
B. Fire damage
, C. Employment change
D. Investment losses
Rationale: Fire is a frequent insured peril in property policies.
Correct Answer: B
9. What is the purpose of a claims investigation?
A. To increase premiums
B. To verify validity and extent of loss
C. To cancel policies
D. To advertise insurance products
Rationale: Investigation ensures legitimacy of claims.
Correct Answer: B
10. Which document helps verify ownership of damaged
property?
A. Birth certificate
B. Proof of purchase/receipts
C. Passport
D. School records
Rationale: Receipts establish ownership and value.
Correct Answer: B
11. What does “indemnity” mean in insurance?
A. Profit from insurance claims