NYC NYCHA Maintenance Worker (CUNY) Exam Practice EXAM QUESTIONS AND CORRECT VERIFIED SOLUTIONS LATEST UPDATE THIS YEAR – JUST RELEASED.pdf

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NYC NYCHA Maintenance Worker (CUNY) Exam Practice EXAM
QUESTIONS AND CORRECT VERIFIED SOLUTIONS LATEST
UPDATE THIS YEAR – JUST RELEASED
NYC NYCHA Maintenance Worker (CUNY) Exam Practice
Exam Coverage Areas
1. Safety Procedures & PPE
 Lockout/tagout protocols for de-energizing equipment
 Personal Protective Equipment (PPE): rubber-insulated gloves, safety glasses, hard hats
 Asbestos and lead safety: report suspected materials, never disturb
 GFCI requirements and electrical safety
 Fire extinguisher classes: Class C for electrical fires, Class A for ordinary combustibles
 Carbon monoxide limits: ≤9 ppm in residential settings
 Proper lifting technique: bend knees, keep back straight, lift with legs
 Ladder safety: never stand on top cap, maintain 3-foot extension above landing
2. Plumbing Systems
 P-trap function: traps water to prevent sewer gases from entering building
 Drain cleaning methods: plunging, snaking, chemical-free mechanical clearing
 Water hammer causes: sudden stoppage of water flow, loose pipes
 Pressure relief valves: safety devices on water heaters
 Leak detection: visible stains, peeling paint, musty odors
 Main water shut-off procedures and fixture shut-off valves
 Pipe materials: PVC, copper, PEX, cast iron
 Fixtures: toilets, sinks, faucets, aerators
 Vent systems: prevent siphoning of traps and sewer gas buildup
3. Electrical Systems
 Circuit breaker function: stops electrical flow during overload or short circuit
 GFCI protection: shuts off power when ground fault detected
 Power supply disconnection before repairs (lockout/tagout)

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 Three-way switches: operate lights from two locations
 Multimeters: measure voltage, current, resistance
 Safe handling of electrical hazards: rubber-insulated gloves, de-energize first
 Overload prevention and circuit protection
4. Carpentry & Building Repairs
 Sticking doors: hinge alignment, strike plate adjustment, paint scoring
 Baseboard and trim installation
 Drywall repair: clean crack, remove loose plaster, apply patching compound
 Window repair: paint buildup in track, warped frames
 Hinge installation and adjustment
 Concrete curing and patching
 Fire blocking installation
5. Painting & Surface Preparation
 Water stain treatment: stop leak, dry thoroughly, prime, paint entire surface
 Paint types: latex (water-thinable), oil-based (turpentine/mineral spirits cleanup)
 Surface preparation: sanding, cleaning chalked surfaces, priming
 Mold prevention: dry thoroughly, clean with bleach solution
 Proper ventilation during painting
6. Heating, Ventilation & Mechanical Systems
 Thermostat troubleshooting and short cycling
 Pilot light checks on gas heaters
 Steam radiator vents and maintenance
 HVAC filter replacement (4 times per year recommended)
 Condensate line blockage and drainage
 Refrigerant leak protocols
 Hot water heater safety devices (pressure relief valve, T&P valve)
7. Tools & Equipment
 Pipe wrenches: grip and turn threaded pipe

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 Multimeters: measure voltage, current, resistance
 Levels: check horizontal/vertical surfaces
 Reamers: remove internal burrs after cutting pipe
 Pipe cutters: cleanly cut PVC and copper pipe
 Basin wrenches: reach nuts under sinks
 Utility knives: score and snap drywall
 Stud finders: locate framing members behind walls
8. NYCHA Administrative Procedures
 TSAP (Tenant Selection & Application Program)
 TTLS (Turnover Tracking Log System)
 Key issuance after lease signing
 EIV Deceased Tenant Report deficiencies
 Rental assistance eligibility: U.S. citizenship or eligible non-citizen status
 Affidavit of Income (AOI) with verification steps
 Certified IRS Tax Transcript Form (4506-C) requirements
 Third-party verification consent forms
 Notice of Intent to Vacate for co-tenants permanently leaving
 Rent grievance procedures
9. Tenant Relations & Workplace Conduct
 Listening to complaints and acknowledging concerns
 Follow-up after repairs
 Apartment entry protocols
 Sexual harassment prevention: penalties up to $250,000 under NYC Human Rights Law
 Discrimination reporting to DEO within one year
 Retaliation prohibitions
 Workplace violence prevention
10. Emergency Response
 Gas leak reporting: report immediately to supervisor/utility, never create sparks

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 After-hours emergency protocols
 Water shut-off procedures
 Frozen pipe prevention and thawing
 Emergency maintenance importance: protect resident safety, prevent property damage




200 Multiple Choice Questions with Rationales


SECTION 1: SAFETY & PPE (Questions 1-25)


Question 1

A tenant reports a strong smell of natural gas in their kitchen. What is the proper immediate

response?


A) Light a match to locate the source of the leak

B) Open windows and use fans to ventilate the apartment

C) Report the gas smell immediately to the supervisor and/or utility company

D) Attempt to locate and tighten the gas line fitting yourself


Correct Answer: C


Rationale: Gas leaks are extremely dangerous and must be reported immediately to the proper

authorities; you should never create sparks or attempt DIY repairs on gas lines . Emergency

protocols require immediate supervisor notification.




Question 2

Which type of fire extinguisher is specifically designed for use on electrical fires?