COMPREHENSIVE QUESTIONS AND
ACCURATE SOLUTIONS
◉ authority, consensus
Answer: ___ is the right to manipulate or change others. Power need
not be legitimate.
Legitimized by the promotion or pursuit of collective goals that are
associated with group ____
Legitimacy and acceptance.
◉ influence, broader, leadership
Answer: ____ involves the ability to alter other people in general
ways, such as by changing their satisfaction and performance. It is
conceived as being ___ in scope than power. More closely associated
with ____
◉ Coercive, expert, legitimate, referent, reward
Answer: 5 classic types of power:
,1.
2.
3.
4.
5.
◉ resources, reward, recipient
Answer: The source of power is based on a person's ability to
control ___ and ____ (which the target must value) others. To
understand this power, one must remember that the ___ holds the
key. As long as their people think they have it, they do indeed have
this kind of power.
◉ pay, assignments, responsibility, equipment, recognition
Answer: Potential Rewards:
1. ___ increases
2. promotion
3. valuable information
4. favorable work ___
5. more ___
6. new ___
7. praise
8. feedback and ____
,◉ operant
Answer: In ___ learning terms the manager has the power to
administer positive reinforcers.
◉ expectancy
Answer: In ___ motivation terms the person has the power to provide
positive valences and that the other person perceives this ability.
◉ coercive
Answer: ___ power depends on fear. The person has the ability to
inflict punishment or aversive consequences on another person or,
at least, to make threats that the other person believes will result in
punishment or undesirable outcomes.
-Less likely to retaliate
-Negative connotation that power has
-Fire/Demote/Dock Pay
◉ coercive, reward
Answer: Much of organizational behavior may be explained in terms
of __ power rather than __ power
, ◉ operant, expectancy
Answer: For coercive power:
In ___ learning, the persona has the power to administer punishment
or negatively reinforce.
In ___ learning, the power comes from the expectation on the part of
the other person that they will be punished for not conforming to
the powerful person's desires.
◉ legitimate, cultural, social, agent
Answer: __ power stems from the internalized values of the other
persons that given the right to the agent to influence them. Almost
identical to what is usually called authority and is closely aligned
with both reward and coercive power because the person with
legitimacy is also in a position to reward or punish.
-Does not depend on relationships with others but rather on the
position or role that the person holds. Comes from 3 sources:
1.
2.
3.