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Chapter 1: Introduction to Group Communication
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Chapter 2: Group Development
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Chapter 3: Participation in Groups
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Chapter 4: Diversity in Groups
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Chapter 5: Leadership in Groups
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Chapter 6: Verbal and Nonverbal Communication in Groups
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Chapter 7: Listening and Responding in Groups
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Chapter 8: Conflict and Cohesion in Groups
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Chapter 9: Decision Making and Problem Solving in Groups
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Chapter 10: Critical Thinking and Argumentation in Groups
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Chapter 11: Group Meetings
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Chapter 12: Group Presentations
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Chapter1
IntroductiontoGroupCommunication vm vm
Key: Answer, Page, Type, Learning Objective, Level
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Type
A=Applied
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserv
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ed.
,C=Conceptual mv
F=Factual Lev mv
el
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(1)=Easy; (2)=Moderate; (3)=Difficult 1 mv mv mv
% Easymv
83 % Moderate
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16% Difficult LO=Learni
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n Study Guide p=page T
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B_ Engleberg_Chapter 1
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Multiple Choice Single Select mv mv mv
1) According to a study commissioned by the Association of American Colleges and Univ
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e rsities (AAC&U) that asked 496 employers to rank the essential learning outcomes ne
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ede d by college graduates entering the workforce, which outcome ranked highest?
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a) ability to work in teams mv mv mv mv
b) critical thinking mv
c) digital literacy mv
d) ability to analyze and interpret data mv mv mv mv mv
e) the application of knowledge to real-world settings
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Answer: a mv
Learning Objective 1.1: Describe the pervasiveness and importance of group work. Top
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ic 1.1: The Importance of Groups
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Difficulty Level: Easy mv mv
Skill Level: Understand the Concepts
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2) The state in which the effective collaboration of group members produces better results than
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iii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserv
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ed.
, what would be expected, given the sum of skills and abilities of individual members workin
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g alone, is known as
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a) interaction
b) common goals mv
c) interdependence
d) synergy
e) working
Answer: d
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Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
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Topic 1.2.1: Advantages of Working in Groups Dif
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ficulty Level: Moderate
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Skill Level: Understand the Concepts
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3) Which of the following characteristics is a disadvantage of working in groups?
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f) Groups make better decisions when working on complex tasks.
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g) Working in groups enhances member learning. mv mv mv mv mv
h) Groups require significant time, energy, and resources.
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i) Groups are often more creative than members working alone.
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j) Members usually enjoy working with others in groups.
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Answer: c
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Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
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Topic 1.2.2: Disadvantages of Working in Groups
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Difficulty Level: Moderate mv mv
Skill Level: Understand the Concepts
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4) Which of the following situations best represents group communication as defined in th
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e text?
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k) people talking in an elevator mv mv mv mv
l) people discussing the weather at an airport
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m) fans cheering at a baseball game
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n) jury members deliberating a court case
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o) a congregation listening to a sermon
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Answer: d
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Learning Objective 1.3: Explain the importance of the five key elements in the definition of
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group communication.
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iv
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserv
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ed.