MGT 202 EXAM QUESTIONS WITH VERIFIED
ANSWERS
MOTIVATION
Mainstream - Frederick Taylor - What is Scientific management? - Answers - -
seperation between conception (how to do the job) and execution (doing the job)
What can we take from Frederick Taylor? - Answers - workers will act in their own self-
interest and cooperation is gained through incentives
Mainstream - What was taken from the Hawthorne Experiments? - Answers -
Challenged the assumption that only money motivates- recognised the importance of
social needs
Mainstream - What is McGregors theory x and y? - Answers - lack of motivation is
largely the unintended consequence of how managers think about workers
What does the mainstream assume? - Answers - That owners, managers and
employees share common interests
What does Marx highlight in his theory? - Answers - the conflict of economic interests
between labour and capital- appropriation of surplus value
What is a central concept of Marx? - Answers - work/labour - not just part of our lives
but our way of relating to the world
How is labour alienated under capitalism? - Answers - the role of the worker sees
conception taken away- becomes a commodity because it loses its meaning
What is the problem of motivation? - Answers - inherent to capitalism and cannot be
resolved within the system
How has university education become a commodity? - Answers - has lost its liberating
potential, reduced to something that is sold to the market under cpaitalism
How is the business school like the video of students on the conveyor belt? - Answers -
gives such a limited perspective of management, going to give a narrow idea of what
organisations are
Why is this? - Answers - to produce people on the production line that are already
socialised into a particular way of what work is like
, What stages of group development are important? - Answers - Norming- informal rules,
not written down or explicit, developed through group dynamics
Storming- conflict surrounding these norms
What is conformity? - Answers - - confounds the view that we are individuals and can
make rational decisions
- creates order
What is groupthink? - Answers - - dark side of conformity
- when pressure for consensus prevents the group from making a proper appraisal of
alternative courses of action
What is the critical perspective on teamwork? - Answers - A practice that can create,
maintain, and reproduce unequal power
Marxist critique focuses on - Answers - work intensification and exploitation
Teamwork and self - Answers - seeks to understand why workers consent to work
intensification via team working
We want to be seen as team players in today's society
what is Concertive control? - Answers - workers collaborate to develop the means for
their own control, sustained by power knowledge processes of the team.
Horizontal disciplinary process- no scope to resist
What was the study of pyramid? - Answers - Implementation of peer review scoring
system to allocate bonuses. Team members resisted the system by ranking everyone
equally
What does this show? - Answers - That disciplinary mechanisms can have unintended
consequences
Resisting teamwork - Barker (3) viewed resistance as - Answers - useless, if they
wanted to resist they had to be willing to feel unworthy as team mates
- pull of the team player is so strong that we conform
What was Leading Teams? - Answers - Under its Performance Improvement
Programme was aligning teams, and within this was a peer performance assessment
What was the issue with the Leading Teams experts? - Answers - None had played test
cricket- believes not the way to go about allowing cricketers to express themselves
What was similar opinion? - Answers - Better way to build team culture, dont need to
assess mates
ANSWERS
MOTIVATION
Mainstream - Frederick Taylor - What is Scientific management? - Answers - -
seperation between conception (how to do the job) and execution (doing the job)
What can we take from Frederick Taylor? - Answers - workers will act in their own self-
interest and cooperation is gained through incentives
Mainstream - What was taken from the Hawthorne Experiments? - Answers -
Challenged the assumption that only money motivates- recognised the importance of
social needs
Mainstream - What is McGregors theory x and y? - Answers - lack of motivation is
largely the unintended consequence of how managers think about workers
What does the mainstream assume? - Answers - That owners, managers and
employees share common interests
What does Marx highlight in his theory? - Answers - the conflict of economic interests
between labour and capital- appropriation of surplus value
What is a central concept of Marx? - Answers - work/labour - not just part of our lives
but our way of relating to the world
How is labour alienated under capitalism? - Answers - the role of the worker sees
conception taken away- becomes a commodity because it loses its meaning
What is the problem of motivation? - Answers - inherent to capitalism and cannot be
resolved within the system
How has university education become a commodity? - Answers - has lost its liberating
potential, reduced to something that is sold to the market under cpaitalism
How is the business school like the video of students on the conveyor belt? - Answers -
gives such a limited perspective of management, going to give a narrow idea of what
organisations are
Why is this? - Answers - to produce people on the production line that are already
socialised into a particular way of what work is like
, What stages of group development are important? - Answers - Norming- informal rules,
not written down or explicit, developed through group dynamics
Storming- conflict surrounding these norms
What is conformity? - Answers - - confounds the view that we are individuals and can
make rational decisions
- creates order
What is groupthink? - Answers - - dark side of conformity
- when pressure for consensus prevents the group from making a proper appraisal of
alternative courses of action
What is the critical perspective on teamwork? - Answers - A practice that can create,
maintain, and reproduce unequal power
Marxist critique focuses on - Answers - work intensification and exploitation
Teamwork and self - Answers - seeks to understand why workers consent to work
intensification via team working
We want to be seen as team players in today's society
what is Concertive control? - Answers - workers collaborate to develop the means for
their own control, sustained by power knowledge processes of the team.
Horizontal disciplinary process- no scope to resist
What was the study of pyramid? - Answers - Implementation of peer review scoring
system to allocate bonuses. Team members resisted the system by ranking everyone
equally
What does this show? - Answers - That disciplinary mechanisms can have unintended
consequences
Resisting teamwork - Barker (3) viewed resistance as - Answers - useless, if they
wanted to resist they had to be willing to feel unworthy as team mates
- pull of the team player is so strong that we conform
What was Leading Teams? - Answers - Under its Performance Improvement
Programme was aligning teams, and within this was a peer performance assessment
What was the issue with the Leading Teams experts? - Answers - None had played test
cricket- believes not the way to go about allowing cricketers to express themselves
What was similar opinion? - Answers - Better way to build team culture, dont need to
assess mates
