EXAMINATION COMPLETE QUESTIONS AND
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Exam Coverage
Licensing Requirements
o Qualifications for licensure, reciprocity, renewals, continuing education, and
reinstatement procedures.
Scope of Practice
o Duties and legal responsibilities of licensed funeral directors, embalmers, apprentices,
and funeral establishments.
Funeral Establishment Regulations
o Operational requirements, inspections, required facilities, recordkeeping, ownership
changes, and compliance responsibilities.
FTC Funeral Rule
o Consumer rights, General Price List requirements, disclosures, casket selection, outer
burial container disclosures, and prohibited sales practices.
Preneed Funeral Contracts
o Trust funding, cancellation provisions, disclosure obligations, transfers, and consumer
protections.
Death Registration
o Completion of death certificates, filing responsibilities, permits, and coordination with
physicians and registrars.
Care and Custody of Human Remains
o Transportation, identification, storage, embalming authorization, cremation authorization,
and final disposition requirements.
Cremation Laws
o Required authorizations, identification procedures, waiting periods where applicable,
documentation, and chain of custody.
Professional Ethics
, o Confidentiality, conflicts of interest, advertising standards, honesty, and professional
conduct.
Disciplinary Actions
o Grounds for complaints, investigations, sanctions, license suspension, revocation, and
appeals.
Business Practices
o Contracts, financial responsibility, required disclosures, documentation, insurance
assignments, and accounting requirements.
Occupational Safety
o Infection control, hazardous materials handling, employee protection, and workplace
safety practices.
Consumer Protection
o Misrepresentation, unfair practices, complaint resolution, and legal obligations toward
consumers.
Military and Veteran Benefits
o Basic eligibility documentation and coordination with veterans' burial benefits when
applicable.
Legal Documentation
o Required authorizations, permits, affidavits, release forms, and permanent records.
Question 1
A funeral director receives verbal authorization from one
family member to embalm while another legally
authorized individual objects before embalming begins.
What should the funeral director do to remain legally
compliant?
A. Proceed immediately because any family member may
authorize embalming.
,B. Obtain authorization from the legally authorized
decision-maker before embalming proceeds.
C. Embalm first and resolve disagreements afterward.
D. Ignore objections if transportation has already
occurred.
Answer: B
Rationale: Embalming generally requires authorization
from the legally authorized individual before services
begin.
Question 2
A consumer requests only immediate burial without
embalming or ceremonial services. Under consumer
protection requirements, what should the funeral
establishment primarily provide?
A. Mandatory embalming package
B. Itemized pricing reflecting only requested goods and
services
C. Premium funeral package
D. Required visitation package
Answer: B
, Rationale: Consumers have the right to purchase only the
services they choose.
Question 3
While preparing a death certificate, a funeral director
notices conflicting demographic information provided by
family members. What represents the most appropriate
professional response?
A. Guess which information appears most accurate.
B. Delay verification indefinitely.
C. Verify the information before completing official
records.
D. Allow an employee to complete missing information
without verification.
Answer: C
Rationale: Accurate death registration requires
verification before filing official documents.
Question 4
A funeral establishment changes ownership while
continuing operations. Which action best demonstrates
compliance with licensing expectations?