CERTIFICATION EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS) Q&A 2026
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1. What is the primary responsibility of a property manager?
A. Maximizing tenant complaints
B. Managing property on behalf of the owner to maximize value
and income
C. Performing only maintenance tasks
D. Representing tenants in disputes
Correct Answer: B
Rationale: A property manager acts on behalf of the property
owner to maintain, operate, and maximize the value and
profitability of the property.
2. Which document outlines the relationship between a
property owner and a property manager?
A. Lease agreement
B. Purchase agreement
C. Management agreement
D. Deed of trust
,Correct Answer: C
Rationale: A management agreement defines duties,
compensation, and authority between owner and property
manager.
3. Under fair housing laws, which characteristic is NOT
protected?
A. Race
B. Religion
C. Income source
D. National origin
Correct Answer: C
Rationale: Income source is not a federally protected class
under the Fair Housing Act.
4. What is the purpose of a security deposit?
A. Advance rent payment
B. Cover property taxes
C. Protect landlord against tenant damages or unpaid rent
D. Pay utility bills
Correct Answer: C
Rationale: Security deposits are held to cover damages or
unpaid rent obligations.
,5. Which action is considered discriminatory under Fair
Housing law?
A. Charging market rent
B. Refusing to rent based on disability
C. Screening tenants
D. Collecting application fees
Correct Answer: B
Rationale: Denying housing based on disability is illegal
discrimination.
6. What is a lease agreement?
A. A verbal promise only
B. A legal contract between landlord and tenant
C. A maintenance request form
D. A property inspection checklist
Correct Answer: B
Rationale: A lease is a legally binding contract outlining rental
terms.
7. Which is an example of operating expenses?
A. Mortgage principal
B. Property insurance
C. Purchase price of property
D. Down payment
, Correct Answer: B
Rationale: Insurance is a recurring operating expense of
property management.
8. What does “vacancy rate” measure?
A. Tenant satisfaction
B. Percentage of unoccupied rental units
C. Property taxes owed
D. Maintenance costs
Correct Answer: B
Rationale: Vacancy rate measures unoccupied units relative to
total units.
9. Which of the following is required in trust accounting?
A. Mixing personal and client funds
B. Keeping tenant funds separate from business funds
C. Using cash only
D. Avoiding records
Correct Answer: B
Rationale: Trust accounts must keep client funds separate from
operational funds.
10. What is the purpose of tenant screening?