MGMT 330 Exam #3 || 100% Exact Answers.
Control correct answers a regulatory process of establishing standards to achieve organizational
goals, comparing actual performance against the standards, and taking corrective action when
necessary
Standards correct answers a basis of comparison for measuring the extent to which various kinds
of organizational performance are satisfactory or unsatisfactory
Communication correct answers the process of transmitting information from one person or
place to another
Needs correct answers the physical or psychological requirements that must be met to ensure
survival and well-being
Inputs correct answers in equity theory, the contributions employees make to the organization
Outcomes correct answers in equity theory, the rewards employees receive for their contributions
to the organization
Reinforcement correct answers the process of changing behavior by changing the consequences
that follow behavior
Leadership correct answers the process of influencing others to achieve group or organizational
goals
Leadership Style correct answers the way a leader generally behaves toward followers
Perception correct answers the process by which individuals attend to, organize, interpret, and
retain information from their environments
,Perceptual Filters correct answers the personality-, psychology-, or experience-based differences
that influence people to ignore or pay attention to particular stimuli
Defensive Bias correct answers the tendency for people to perceive themselves as personally and
situationally similar to someone who is having difficulty or trouble
Paralanguage correct answers the pitch, rate, tone, volume, and speaking pattern (that is, use of
silences, pauses, or hesitations) of one's voice
Concurrent Control correct answers a mechanism for gathering information about performance
deficiencies after they occur
Strategic Leadership correct answers the ability to anticipate, envision, maintain flexibility, think
strategically, and work with others to initiate changes that will create a positive future for an
organization
Courageous Conversation correct answers The ability to address an issue directly and
appropriately
Extrinsic Reward correct answers a reward that is tangible, visible to others, and given to
employees contingent on the performance of specific tasks or behaviors
Distributive Justice correct answers the perceived degree to which outcomes and rewards are
fairly distributed or allocated
Procedural Justice correct answers the perceived fairness of the process used to make reward
allocation decisions
, Reinforcement Theory correct answers the theory that behavior is a function of its consequences,
that behaviors followed by positive consequences will occur more frequently, and that behaviors
followed by positive consequences, will occur less frequently
Trait Theory correct answers a leadership theory that holds that effective leaders possess a
similar set of traits or characteristics
Contingency Theory correct answers a leadership theory states that to maximize work group
performance, leaders must be matched to the situation that best fits their leadership style
Charismatic Leadership correct answers the behavioral tendencies and personal characteristics of
leaders that create an exceptionally strong relationship between them and their followers
Transformation Leadership correct answers leadership that generates awareness and acceptance
of a group's purpose and mission and gets employees to see beyond their own needs and self-
interests for the good of the group
Suboptimization correct answers performance improvement in one part of an organization but
only at the expense of decreased performance in another part
Constructive Feedback correct answers feedback intended to be helpful, corrective, and/or
encouraging
Regulation Costs correct answers the costs associated with implementing or maintaining control
Destructive Feedback correct answers feedback that disapproves without any intention of being
helpful and almost always causes a negative or defensive reaction on the recipient
Intrinsic Reward correct answers a natural reward associated with performing a task or activity
for its own sake
Control correct answers a regulatory process of establishing standards to achieve organizational
goals, comparing actual performance against the standards, and taking corrective action when
necessary
Standards correct answers a basis of comparison for measuring the extent to which various kinds
of organizational performance are satisfactory or unsatisfactory
Communication correct answers the process of transmitting information from one person or
place to another
Needs correct answers the physical or psychological requirements that must be met to ensure
survival and well-being
Inputs correct answers in equity theory, the contributions employees make to the organization
Outcomes correct answers in equity theory, the rewards employees receive for their contributions
to the organization
Reinforcement correct answers the process of changing behavior by changing the consequences
that follow behavior
Leadership correct answers the process of influencing others to achieve group or organizational
goals
Leadership Style correct answers the way a leader generally behaves toward followers
Perception correct answers the process by which individuals attend to, organize, interpret, and
retain information from their environments
,Perceptual Filters correct answers the personality-, psychology-, or experience-based differences
that influence people to ignore or pay attention to particular stimuli
Defensive Bias correct answers the tendency for people to perceive themselves as personally and
situationally similar to someone who is having difficulty or trouble
Paralanguage correct answers the pitch, rate, tone, volume, and speaking pattern (that is, use of
silences, pauses, or hesitations) of one's voice
Concurrent Control correct answers a mechanism for gathering information about performance
deficiencies after they occur
Strategic Leadership correct answers the ability to anticipate, envision, maintain flexibility, think
strategically, and work with others to initiate changes that will create a positive future for an
organization
Courageous Conversation correct answers The ability to address an issue directly and
appropriately
Extrinsic Reward correct answers a reward that is tangible, visible to others, and given to
employees contingent on the performance of specific tasks or behaviors
Distributive Justice correct answers the perceived degree to which outcomes and rewards are
fairly distributed or allocated
Procedural Justice correct answers the perceived fairness of the process used to make reward
allocation decisions
, Reinforcement Theory correct answers the theory that behavior is a function of its consequences,
that behaviors followed by positive consequences will occur more frequently, and that behaviors
followed by positive consequences, will occur less frequently
Trait Theory correct answers a leadership theory that holds that effective leaders possess a
similar set of traits or characteristics
Contingency Theory correct answers a leadership theory states that to maximize work group
performance, leaders must be matched to the situation that best fits their leadership style
Charismatic Leadership correct answers the behavioral tendencies and personal characteristics of
leaders that create an exceptionally strong relationship between them and their followers
Transformation Leadership correct answers leadership that generates awareness and acceptance
of a group's purpose and mission and gets employees to see beyond their own needs and self-
interests for the good of the group
Suboptimization correct answers performance improvement in one part of an organization but
only at the expense of decreased performance in another part
Constructive Feedback correct answers feedback intended to be helpful, corrective, and/or
encouraging
Regulation Costs correct answers the costs associated with implementing or maintaining control
Destructive Feedback correct answers feedback that disapproves without any intention of being
helpful and almost always causes a negative or defensive reaction on the recipient
Intrinsic Reward correct answers a natural reward associated with performing a task or activity
for its own sake
