PCMA Exam Study Guide Questions and
Answers
Question 1
Dignity
Correct Answer
The PCM system strives to protect an individual's __________ during all phases of the
Cycle of Crisis.
Question 2
Safety mat
Correct Answer
All PCM procedures place an individual in a natural and comfortable position and
horizontal procedures always use a ________ _______ for the comfort and protection
of the individual.
Question 3
Junk
Correct Answer
__________ behavior is managed immediately with non-reactive responding.
Question 4
Reinforcers
Correct Answer
If the individual refuses or seems uninterested in _________, it may mean that they
need more time to become stable.
Page 1 of 9
, Question 5
Eye- contact
Correct Answer
Staff can increase their proximity by moving closer in a non-threatening way and
avoiding _______ ___________.
Question 6
Restrictive
Correct Answer
Practitioners only use the procedures needed to stop crisis, that is, nothing more
___________ than necessary.
Question 7
Upset/ Agitated
Correct Answer
Individuals in PreCL2 are off-task and visibly _______/_________.
Question 8
Reinforce
Correct Answer
Transportation could possibly __________ crisis behavior by removing the individual
from a place/ situation that they dislike.
Question 9
PCMA
Correct Answer
the name of the association that provides crisis management training and
certification
Page 2 of 9
Answers
Question 1
Dignity
Correct Answer
The PCM system strives to protect an individual's __________ during all phases of the
Cycle of Crisis.
Question 2
Safety mat
Correct Answer
All PCM procedures place an individual in a natural and comfortable position and
horizontal procedures always use a ________ _______ for the comfort and protection
of the individual.
Question 3
Junk
Correct Answer
__________ behavior is managed immediately with non-reactive responding.
Question 4
Reinforcers
Correct Answer
If the individual refuses or seems uninterested in _________, it may mean that they
need more time to become stable.
Page 1 of 9
, Question 5
Eye- contact
Correct Answer
Staff can increase their proximity by moving closer in a non-threatening way and
avoiding _______ ___________.
Question 6
Restrictive
Correct Answer
Practitioners only use the procedures needed to stop crisis, that is, nothing more
___________ than necessary.
Question 7
Upset/ Agitated
Correct Answer
Individuals in PreCL2 are off-task and visibly _______/_________.
Question 8
Reinforce
Correct Answer
Transportation could possibly __________ crisis behavior by removing the individual
from a place/ situation that they dislike.
Question 9
PCMA
Correct Answer
the name of the association that provides crisis management training and
certification
Page 2 of 9