CMN 101 Exam #1 Questions with correct answers
Small Group definition - ✔✔• Two or more people
• Interact with each other
• Interdependence
• Norms
• Share common goals
Assigned Roles - ✔✔roles assigned because of our individual strengths
Emergent roles - ✔✔Roles that develop naturally to meet the needs of group
members or assist in achieving formal goals; informal
complimentary roles - ✔✔My areas of expertise add to your areas of expertise
Symmetrical roles - ✔✔We are the same
Social norms - ✔✔first names, refreshments, formal informal in how we interact
Procedural norms - ✔✔introductions agenda
Task Oriented - ✔✔share workload, work needs to be shared equitably
Forming - ✔✔the first stage of team development, in which team members meet
each other, form initial impressions, and begin to establish team norms
, Storming - ✔✔the second stage of development, characterized by conflict and
disagreement, in which team members disagree over what the team should do
and how it should do it
this is often where conflict occurs
Norming - ✔✔the third stage of team development, in which team members
begin to settle into their roles, group cohesion grows, and positive team norms
develop
Performing - ✔✔the fourth and final stage of team development, in which
performance improves because the team has matured into an effective, fully
functioning team
legitimate power - ✔✔Comes with the job
reward power - ✔✔motivates with positive consequences
coercive power - ✔✔motivates people with the removal of positive consequences
referent power - ✔✔power that comes from subordinates' and coworkers'
respect, admiration, and loyalty
expert power - ✔✔influence based on special skills or knowledge
Small Group definition - ✔✔• Two or more people
• Interact with each other
• Interdependence
• Norms
• Share common goals
Assigned Roles - ✔✔roles assigned because of our individual strengths
Emergent roles - ✔✔Roles that develop naturally to meet the needs of group
members or assist in achieving formal goals; informal
complimentary roles - ✔✔My areas of expertise add to your areas of expertise
Symmetrical roles - ✔✔We are the same
Social norms - ✔✔first names, refreshments, formal informal in how we interact
Procedural norms - ✔✔introductions agenda
Task Oriented - ✔✔share workload, work needs to be shared equitably
Forming - ✔✔the first stage of team development, in which team members meet
each other, form initial impressions, and begin to establish team norms
, Storming - ✔✔the second stage of development, characterized by conflict and
disagreement, in which team members disagree over what the team should do
and how it should do it
this is often where conflict occurs
Norming - ✔✔the third stage of team development, in which team members
begin to settle into their roles, group cohesion grows, and positive team norms
develop
Performing - ✔✔the fourth and final stage of team development, in which
performance improves because the team has matured into an effective, fully
functioning team
legitimate power - ✔✔Comes with the job
reward power - ✔✔motivates with positive consequences
coercive power - ✔✔motivates people with the removal of positive consequences
referent power - ✔✔power that comes from subordinates' and coworkers'
respect, admiration, and loyalty
expert power - ✔✔influence based on special skills or knowledge
