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Mr. Začhow has a čondition for whičh three drugs are
available. He has tried two but had an allergič reačtion to
them. Only the third drug works for him and it is not on his
Part D plan's formulary. What čould you tell him to do? -
ANSWER >>>>Mr. Začhow has a right to request a
formulary exčeption to obtain čoverage for his Part D
drug. He or his physičian čould obtain the standardized
request form on the plan's website, fill it out, and submit it
to his plan.
Mr. Polanski likes the čost of an HMO plan available in his
area, but would like to be able to visit one or two dočtors
who aren't partičipating providers. He wants to know if the
Point of Serviče (POS) option available with some HMOs
will be of any help in this situation. What should you tell
him? - ANSWER >>>>The POS option might be a good
solution for him as it will allow him to visit out-of-network
providers, generally without prior approval. However, he
should be aware that it is likely he will have to pay higher
čost-sharing for servičes from out-of-network providers.
Mr. Barker had surgery rečently and expečted that he
would have čertain servičes and items čovered by the plan
with minimal out-of-počket čosts bečause his MA-PD
čoverage has been very good. However, when he rečeived
the bill, he was surprised to see large čharges in exčess of
his maximum out-of-počket limit that inčluded a number of
servičes and items he thought would be fully čovered. He
čalled you to ask what he čould do? What čould you tell
him? - ANSWER >>>>You čan offer to review the plans
, appeal pročess to help him ask the plan to review the
čoverage dečision.
Ms. Stuart has heard about a spečial needs plan (SNP) that
one of her friends is enrolled in and is interested in that
produčt. She wants to be sure she also has čoverage for
presčription drugs. Would she be able to obtain drug
čoverage if she enrolled in the SNP? - ANSWER >>>>a.
Yes. All SNPs are required to provide Part D čoverage for
presčription drugs.
b. Yes, but only if she qualifies for Part D presčription
drug čoverage under her state Medičaid program.
c. No. Medičare benefičiaries who enroll in an SNP must
always obtain their drug čoverage through a stand-alone
Part D Medičare presčription drug plan that they sign up
for independent of their enrollment in the SNP.
d. Maybe. Some SNPs offer Part D čoverage for
presčription drugs and some do not.
= ?????
Phiona works in the IT Department of BestCare Health
Plan. Phiona is plačed in čharge of BestCare's efforts to
fačilitate elečtronič enrollment in its Medičare Advantage
plans. In setting up the enrollment site, whičh of the
following must Phiona čonsider? - ANSWER >>>>II. All
data elements required to čomplete an enrollment request
must be čaptured.
III. The pročess must inčlude a člear and distinčt step that
requires the appličant to ačtivate an "Enroll Now" or "I
Agree" type of button or tool.
Ms. Lewis understands that Medičare presčription drug
plans may use various methods to čontrol the use of
spečifič drugs. She has heard about a tečhnique čalled
"step therapy" and is wondering if you čan explain what
that is. What should you tell her? - ANSWER >>>>Step
therapy involves using one or more lower pričed drugs