CDV DA FUNDAMENTALS DAY 2 QUESTIONS AND
ANSWERS UPDATED 2026
Always check the customers notes in the delivery app first. True or false - CORRECT ANS ***True
Amazon owns all locker types that you may deliver to. True or false - CORRECT ANS ***False
If you see the paw print for your next delivery, what is the first thing you should do? - CORRECT ANS
***Send the customer a text to alert them you are on the way.
What does the Netradyne Driveri device evaluate? - CORRECT ANS ***Driver behaviors
What is the first step you take when involved in an incident? - CORRECT ANS ***Secure your own safety.
What should you do if the garage door won't close during a delivery? - CORRECT ANS ***Select door
didn't close and contact support.
What should you do if you are unable to contact the customer when there is a dog present? - CORRECT
ANS ***Use the undeliverable code and select unsafe due to dog.
What should you do in the event of lightning? - CORRECT ANS ***Stay inside the vehicle and avoid
conductive objects.
When encountering a delivery issue, which option should you try first? - CORRECT ANS ***Text/call the
customer
When turning left and there are two turning lanes, you should always take the right-hand turning lane.
True or false - CORRECT ANS ***True
Which of the following will be the most helpful to navigating apartment deliveries? - CORRECT ANS ***A
map of the complex.
ANSWERS UPDATED 2026
Always check the customers notes in the delivery app first. True or false - CORRECT ANS ***True
Amazon owns all locker types that you may deliver to. True or false - CORRECT ANS ***False
If you see the paw print for your next delivery, what is the first thing you should do? - CORRECT ANS
***Send the customer a text to alert them you are on the way.
What does the Netradyne Driveri device evaluate? - CORRECT ANS ***Driver behaviors
What is the first step you take when involved in an incident? - CORRECT ANS ***Secure your own safety.
What should you do if the garage door won't close during a delivery? - CORRECT ANS ***Select door
didn't close and contact support.
What should you do if you are unable to contact the customer when there is a dog present? - CORRECT
ANS ***Use the undeliverable code and select unsafe due to dog.
What should you do in the event of lightning? - CORRECT ANS ***Stay inside the vehicle and avoid
conductive objects.
When encountering a delivery issue, which option should you try first? - CORRECT ANS ***Text/call the
customer
When turning left and there are two turning lanes, you should always take the right-hand turning lane.
True or false - CORRECT ANS ***True
Which of the following will be the most helpful to navigating apartment deliveries? - CORRECT ANS ***A
map of the complex.