AMCA PHLEBOTOMY TEST BANK
QUESTIONS AND ANSWERS PREMIUM
STUDY GUIDE
●● The chemistry department within the clinical laboratory is reviewing
current process and policies. With which other hospital department
would the laboratory coordinate therapeutic drug monitoring?
Answer: Pharmacy
●● Which levels are measured within an electrolyte panel?
Answer: sodium, potassium (remember salty banana)
●● Why is promoting good public relations a part of the phlebotomist's
role?
Answer: It is viewed as valuable in the delivery of patient care
●● Which department is responsible for administering oxygen therapy?
Answer: Respiratory therapy
●● Which is the literal translation in Greek for the term "phlebotomy?"
Answer: vein incision
,●● Which responsibility is least likely to appear on a job description for
a phlebotomist?
Answer: Starting intravenous (IV) lines
●● What are the credentials for an ASCP-certified phlebotomist?
Answer: PBT
●● What is earned as proof of participation in workshops to upgrade
skills that is required by some agencies to renew certification?
Answer: CEUs
●● Which patient situation would cause a barrier to effective
communication?
Answer: Does not speak English
●● Which statement is a confirming response to a patient?
Answer: "I understand how you must be feeling."
●● Which behavior demonstrates negative kinesics?
Answer: Frowning
●● Which observation communicates unprofessionalism?
Answer: Intense odor of cologne
,●● Which action is considered improper telephone etiquette?
Answer: Hanging up on angry callers
●● Which duty is least likely to be performed by local public health
agencies?
Answer: Licensure of healthcare personnel
●● Which situation demonstrates integrity?
Answer: A phlebotomist who follows the rules when obtaining a blood
sample
●● Which laboratory department prepares blood products to be used for
patient transfusions?
Answer: Immunohematology
●● Drawing a patient's blood without his or her permission can result in
a charge of
Answer: assault and battery.
●● Two phlebotomists are discussing a patient's condition in the
elevator. They are overheard by the patient's daughter. This is an
example of
Answer: invasion of privacy.
, ●● Which would not violate a patient's right to confidentiality?
Answer: Sharing collection site information on a difficult patient
●● Malpractice is a claim of
Answer: improper treatment.
●● If a phlebotomist __________, he or she is negligent.
Answer: fails to put the needle and holder in the sharps container
●● A national organization that sets standards for phlebotomy
procedures is the
Answer: CLSI
●● Which action will compromise the quality of a specimen?
Answer: Partially filling a liquid EDTA tube
●● whats an example of unrelated to quality control?
Answer: Employees filling out their time sheets daily
●● Chilling will adversely affect the quality of test results for which
analyte?
Answer: Potassium
QUESTIONS AND ANSWERS PREMIUM
STUDY GUIDE
●● The chemistry department within the clinical laboratory is reviewing
current process and policies. With which other hospital department
would the laboratory coordinate therapeutic drug monitoring?
Answer: Pharmacy
●● Which levels are measured within an electrolyte panel?
Answer: sodium, potassium (remember salty banana)
●● Why is promoting good public relations a part of the phlebotomist's
role?
Answer: It is viewed as valuable in the delivery of patient care
●● Which department is responsible for administering oxygen therapy?
Answer: Respiratory therapy
●● Which is the literal translation in Greek for the term "phlebotomy?"
Answer: vein incision
,●● Which responsibility is least likely to appear on a job description for
a phlebotomist?
Answer: Starting intravenous (IV) lines
●● What are the credentials for an ASCP-certified phlebotomist?
Answer: PBT
●● What is earned as proof of participation in workshops to upgrade
skills that is required by some agencies to renew certification?
Answer: CEUs
●● Which patient situation would cause a barrier to effective
communication?
Answer: Does not speak English
●● Which statement is a confirming response to a patient?
Answer: "I understand how you must be feeling."
●● Which behavior demonstrates negative kinesics?
Answer: Frowning
●● Which observation communicates unprofessionalism?
Answer: Intense odor of cologne
,●● Which action is considered improper telephone etiquette?
Answer: Hanging up on angry callers
●● Which duty is least likely to be performed by local public health
agencies?
Answer: Licensure of healthcare personnel
●● Which situation demonstrates integrity?
Answer: A phlebotomist who follows the rules when obtaining a blood
sample
●● Which laboratory department prepares blood products to be used for
patient transfusions?
Answer: Immunohematology
●● Drawing a patient's blood without his or her permission can result in
a charge of
Answer: assault and battery.
●● Two phlebotomists are discussing a patient's condition in the
elevator. They are overheard by the patient's daughter. This is an
example of
Answer: invasion of privacy.
, ●● Which would not violate a patient's right to confidentiality?
Answer: Sharing collection site information on a difficult patient
●● Malpractice is a claim of
Answer: improper treatment.
●● If a phlebotomist __________, he or she is negligent.
Answer: fails to put the needle and holder in the sharps container
●● A national organization that sets standards for phlebotomy
procedures is the
Answer: CLSI
●● Which action will compromise the quality of a specimen?
Answer: Partially filling a liquid EDTA tube
●● whats an example of unrelated to quality control?
Answer: Employees filling out their time sheets daily
●● Chilling will adversely affect the quality of test results for which
analyte?
Answer: Potassium
