COMM 216 STUDY GUIDE WITH ACCURATE QUESTIONS AND DETAILED SOLUTIONS |SURE TO PASS 100%|

1. Small group communication ANSWER Interactions among three or more people who are connected through a common purpose, mutual influence, and a shared identity 2. Groups vs. teams ANSWER A collection of 3-20 individuals who share mutual influence, have one or more common goals and are interpersonally aware of one another vs. a type of group that requires a higher standard of performance and commitment from its members; tends to be more structured and coordinated 3. Functional perspective of small groups ANSWER Stipulates that the group dynamic must emphasize both the tasks and the relationships among members to be successful 4. Task concerns vs. relational issues ANSWER Contribute to the group's productivity and might include whether or not to have a meeting, what kind of decision must be made, the leadership style used for running a meeting, and how much members are expected to participate vs. the group's maintenance concerns, such as how people use or abuse power; give one another encouragement, relieve tension, and manage conflict 5. Learning styles ANSWER The way people learn and process information 6. Concrete experience ANSWER: Learning style that exhibits a preference for doing and participating 7. Abstract conceptualization ANSWER Learning style that reveals a preference for solitary investigation and working alone rather than in groups 8. Reflective observation ANSWER Learning style where people gain perspective about an experience by reflecting on it; they feel more comfortable watching how others do things or observing how something works 9. Active experimentation ANSWER Learning style where individuals like to try different solutions to see which one works best 10. The combinations of learning styles ANSWER When many people exhibit a blend of two styles 11. Accommodating ANSWER Represents the combination of active experimentation and concrete experience, which implies preferences for doing and feeling 12. Divergent ANSWER Learning style where one can look at one issue from multiple perspectives; willing to gather outside information for the group; are sensitive, good at brainstorming, and like to work in groups 13. Assimilating ANSWER Learning style that puts ideas above people and relationships, good at working with abstract concepts; help the group organize and present information in a clear format 14. Convergent ANSWER Learning style that solves problems, gravitates toward technical tasks, and is less concerned with relationships; can convert ideas and theories into practical solutions and they like to experiment with new ideas 15. Individualism vs. collectivism ANSWER The search for individual autonomy and independence vs. the desire for connection and conformity with others 16. Power distance ANSWER The extent to which a culture maximizes or minimizes status and power differences among people 17. High vs. low context cultures ANSWER Members rely on features of the context or situation to get their ideas across vs. being direct and concrete is highly valued, and the words spoken convey more meaning than does the context or situation in which they occur 18. Feminine vs. masculine orientations ANSWER Reflects the extent to which one is task or relationally oriented; generally means that you prefer overlap between roles or that the group foster a sense of community and relationship maintenance vs. reflects the extent to which one is task or relationally oriented; generally means that you might like to see roles clearly defined, with very little overlap 19. In-group vs. out-group ANSWER A group with which one identifies as a member vs. those groups to which one does not feel one belongs 20. Symbolic convergence theory ANSWER Provides a framework for group members to use communication to achieve common ground or commonly shared experiences 21. Conflict and dyadic conflict ANSWER An expressed struggle that occurs when diverse identities converge and complete agreement is not always possible, and characteristics include perceived incompatible goals and scarce resources; conflicts that occur between two people 22. Code of ethics ANSWER All different sets of principles that people hold themselves to or are held to be multiple organizations or groups 23. Distinguish vs. dedication ANSWER Identifying when our ethics are in question vs. actively following or not following our ethics 24. Ethnics vs. values ANSWER "Right or wrong" decisions vs. ideas or beliefs that we acquire when determining what is ethical 25. Strategies for ethical responsibility ANSWER Mindful framing and sustained dialogue (communication over extended time) 26. Identity ANSWER The representation of how you view yourself and how others may see you 27. Self ANSWER A complex set of beliefs about one's attributes, as well as memories and recollections of episodes that confirm such beliefs 28. Schema ANSWER A mental structure that contains various bits of information that define who a person is and guides how he or she communicates with others 29. Levels of self ANSWER Personal, interpersonal, and collective 30. Face theory/facework ANSWER Communicative work to project and maintain our face 31. Self-aspects model of identity ANSWER The self encompasses several different facets, including perceived abilities (or deficiencies), personality traits, physical features, behavioral characteristics, ideologies or belief systems, social roles, languages, and group memberships 32. Social identity theory ANSWER Takes the perspective that identity is a function of one's social groups; humans are innately social beings, and they establish aspects of the self through social interactions with influential others and self-categorization 33. Self-categorization theory ANSWER An extension of social identity theory which takes a more psychological approach to capturing the self 34. Communication theory of identity ANSWER illustrates how individuals make assumptions about each other based on their backgrounds, and helps explain how misunderstandings occur in the medical context 35. Salience of identity ANSWER The importance of one identity in relation to others 36. Avowed vs. ascribed identity ANSWER The identity you claim for yourself vs. the identity that is given/assigned by others 37. Frames of identity ANSWER Personal, enactment, relational, and communal 38. Sojourning ANSWER The temporary move from one's own culture to a new one 39. U-curve ANSWER Honeymoon, crisis, recovery, and adjustment 40. Culture shock ANSWER A state of confusion, anxiety, stress, or loss felt when one encounters a culture that has little in common with one's own 41. Assimilating ANSWER The process of adapting to fit into or conform to a new group or culture 42. Socialization ANSWER How members learn the values, norms, and behaviors needed to fulfill their roles within a group or organization can help one assimilate into a group 43. Encounter and metamorphosis ANSWER Learning more about the group and becoming more acquainted with the rules/norms; new members alter their behaviors and even come to accept such changes 44. Acculturation ANSWER The progression through which individuals adapt their own cultural identities and norms to fit into another culture, which is often the dominant or mainstream culture of a region or country 45. Enculturation vs. deculturation ANSWER How we learn our own culture as we grow up vs. how we unlearn certain aspects of our cultures to fit into a new one 46. Adjustment vs. adaptation ANSWER A short-term state of reducing an uncertainty to meet a need vs. a long-term process that prompts someone to evolve to fit an environment 47. Verbal vs. non-verbal communication ANSWER Both our words and our verbal fillers vs. all the ways we communicate without the use of words 48. Digital vs. analogic communication ANSWER Communication through the use of symbols vs. communication through likeness or similarity 49. Leakage clues ANSWER Signs that give away information the speaker wishes to conceal verbally is spilling out nonverbally 50. Linguistic relativity ANSWER How language can shape our perceptions 51. Inclusive language ANSWER Employs expressions and words that are broad enough to include all people and avoids expressions and words that exclude particular groups 52. Factors in non-verbal communication ANSWER Environment, chronemics, proxemics, haptics , physical appearance, kinesics, face, and eyes 53. Environment ANSWER Our physical, social, and contextual surroundings that shape the communication context 54. Chronemics ANSWER The study of the ways people use time to structure interactions 55. Proxemics ANSWER The study of how we use space and distance to communicate 56. Haptics ANSWER The study of touch as nonverbal communication 57. Physical appearance ANSWER Observable traits of the body and its accessories and extensions 58. Kinesics ANSWER The study of body movements, including both posture and gestures 59. Face ANSWER The image of self that we project to others 60. Eyes ANSWER Behavior and its influence on the social interactive process, how we take in information from our everyday surroundings 61. Conversational turn-taking and turn repair ANSWER One person says something that triggers a thought/memory in the other person, who then makes an utterance that follows up on the other person; the identification of a disruption/misunderstanding in conversation and it is brought back on track 62. Display rules ANSWER Prescriptions for what kinds and amounts of emotional expression are appropriate 63. Framing rules ANSWER The standards taught to us by society or culture that helps us define what certain situations are supposed to mean to us emotionally