HSA 3180 Exam 1 || Faultless Answers 100%.
Direct care settings correct answers "those organizations that provide care directly to a patient,
resident or client who seeks services from the organization" (pp. 33-34)
Non-direct care correct answers are not directly involved in providing care to persons needing
health services, but rather support the care of individuals through products and services made
available to direct care settings. Such as durable medical equipment suppliers, medical device
sales, health care accountants.
Health care management correct answers is the profession that provides leadership and direction
to organizations that deliver personal and consumer health services and to divisions,
departments, units, or services within those organizations; those organizations will include the
direct care settings, as well as traditional and alternative non-direct care settings listed above.
External domain correct answers refers to the influences, resources, and activities that exist
outside the boundary of the organization but that significantly affect the organization.
Internal domain correct answers refers to those areas of focus that managers need to address on a
daily basis, such as ensuring the appropriate number and types of staff, financial performance,
and quality of care.
Management correct answers Management has been defined as the process, comprised of social
and technical functions and activities, occurring within organizations for the purpose of
accomplishing predetermined objectives through human and other resources.
planning correct answers This function requires the manager to set a direction and determine
what needs to be accomplished. It means setting priorities and determining performance targets.
organizing correct answers This management function refers to the overall design of the
organization or the specific division, unit, or service for which the manager is responsible.
Furthermore, it means designating reporting relationships and intentional patterns of interaction.
,Determining positions, teamwork assignments, and distribution of authority and responsibility
are critical components of this function.
staffing correct answers This function refers to acquiring and retaining human resources. It also
refers to developing and maintaining the workforce through various strategies and tactics.
controlling correct answers This function refers to monitoring staff activities and performance
and taking the appropriate actions for corrective action to increase performance.
directing correct answers The focus in this function is on initiating action in the organization
through effective leadership and motivation of, and communication with, subordinates.
decision making correct answers This function is critical to all of the aforementioned
management functions and means making effective decisions based on consideration of benefits
and the drawbacks of alternatives.
conceptual skills correct answers are those skills that involve the ability to critically analyze and
solve complex problems. Examples: a manager conducts an analysis of the best way to provide a
service or determines a strategy to reduce patient complaints regarding food service.
technically skills correct answers are those skills that reflect expertise or ability to perform a
specific work task. Examples: a manager develops and implements a new incentive
compensation program for staff or designs and implements modifications to a computer-based
staffing model.
interpersonal skills correct answers are those skills that enable a manager to communicate and
work well with other individuals, regardless of whether they are peers, supervisors, or
subordinates. Examples: a manager counsels an employee whose performance is below
expectation or communicates to subordinates the desired performance level for a service for the
next fiscal year.
line manager correct answers positions because the manager supervises other employees
, functional organizational structure correct answers whose key characteristic is a pyramid-shaped
hierarchy that defines the functions carried out and the key management positions assigned to
those functions
staff manager correct answers positions because they carry out work and advise their bosses, but
they do not routinely supervise others.
matrix model correct answers recognizes that a strict functional structure may limit the
organization's flexibility to carry out the work, and that the expertise of other disciplines is
needed on a continuous basis.
service line management correct answers a manager is appointed to head a specific clinical
service line and has responsibility and accountability for staffing, direct supervision of staff,
resource acquisition, budget, and financial control associated with the array of services provided
under that service line.
values correct answers are principles the organization believes in and shape the organization's
purpose, goals, and day-to-day behaviors. Adopted values provide the foundation for the
organization's activities and include such principles as respect, quality service, and innovation.
mission correct answers of the organization is its fundamental purpose, or what the organization
seeks to achieve.
vision correct answers of the organization specifies the desired future state for the organization
and reflects what the organization wants to be known and recognized for in the future.
standards of behavior correct answers These statements are communicated widely throughout the
organization and to the community and shape organizational strategic and operational actions.
Increasingly, organizations are establishing codes of conduct or standards of behavior that all
employees must follow.
Direct care settings correct answers "those organizations that provide care directly to a patient,
resident or client who seeks services from the organization" (pp. 33-34)
Non-direct care correct answers are not directly involved in providing care to persons needing
health services, but rather support the care of individuals through products and services made
available to direct care settings. Such as durable medical equipment suppliers, medical device
sales, health care accountants.
Health care management correct answers is the profession that provides leadership and direction
to organizations that deliver personal and consumer health services and to divisions,
departments, units, or services within those organizations; those organizations will include the
direct care settings, as well as traditional and alternative non-direct care settings listed above.
External domain correct answers refers to the influences, resources, and activities that exist
outside the boundary of the organization but that significantly affect the organization.
Internal domain correct answers refers to those areas of focus that managers need to address on a
daily basis, such as ensuring the appropriate number and types of staff, financial performance,
and quality of care.
Management correct answers Management has been defined as the process, comprised of social
and technical functions and activities, occurring within organizations for the purpose of
accomplishing predetermined objectives through human and other resources.
planning correct answers This function requires the manager to set a direction and determine
what needs to be accomplished. It means setting priorities and determining performance targets.
organizing correct answers This management function refers to the overall design of the
organization or the specific division, unit, or service for which the manager is responsible.
Furthermore, it means designating reporting relationships and intentional patterns of interaction.
,Determining positions, teamwork assignments, and distribution of authority and responsibility
are critical components of this function.
staffing correct answers This function refers to acquiring and retaining human resources. It also
refers to developing and maintaining the workforce through various strategies and tactics.
controlling correct answers This function refers to monitoring staff activities and performance
and taking the appropriate actions for corrective action to increase performance.
directing correct answers The focus in this function is on initiating action in the organization
through effective leadership and motivation of, and communication with, subordinates.
decision making correct answers This function is critical to all of the aforementioned
management functions and means making effective decisions based on consideration of benefits
and the drawbacks of alternatives.
conceptual skills correct answers are those skills that involve the ability to critically analyze and
solve complex problems. Examples: a manager conducts an analysis of the best way to provide a
service or determines a strategy to reduce patient complaints regarding food service.
technically skills correct answers are those skills that reflect expertise or ability to perform a
specific work task. Examples: a manager develops and implements a new incentive
compensation program for staff or designs and implements modifications to a computer-based
staffing model.
interpersonal skills correct answers are those skills that enable a manager to communicate and
work well with other individuals, regardless of whether they are peers, supervisors, or
subordinates. Examples: a manager counsels an employee whose performance is below
expectation or communicates to subordinates the desired performance level for a service for the
next fiscal year.
line manager correct answers positions because the manager supervises other employees
, functional organizational structure correct answers whose key characteristic is a pyramid-shaped
hierarchy that defines the functions carried out and the key management positions assigned to
those functions
staff manager correct answers positions because they carry out work and advise their bosses, but
they do not routinely supervise others.
matrix model correct answers recognizes that a strict functional structure may limit the
organization's flexibility to carry out the work, and that the expertise of other disciplines is
needed on a continuous basis.
service line management correct answers a manager is appointed to head a specific clinical
service line and has responsibility and accountability for staffing, direct supervision of staff,
resource acquisition, budget, and financial control associated with the array of services provided
under that service line.
values correct answers are principles the organization believes in and shape the organization's
purpose, goals, and day-to-day behaviors. Adopted values provide the foundation for the
organization's activities and include such principles as respect, quality service, and innovation.
mission correct answers of the organization is its fundamental purpose, or what the organization
seeks to achieve.
vision correct answers of the organization specifies the desired future state for the organization
and reflects what the organization wants to be known and recognized for in the future.
standards of behavior correct answers These statements are communicated widely throughout the
organization and to the community and shape organizational strategic and operational actions.
Increasingly, organizations are establishing codes of conduct or standards of behavior that all
employees must follow.
