QUESTIONS AND CORRECT ANSWER WITH
EXPLANATION GRADED A+ STUDY GUIDE SOUTHERN
HAMPSHIRE UNIVERSITY
1. Organizational Behaviour (OB) studies:
A. Machines in organizations
B. Human behaviour in organizations
C. Only finance systems
D. Marketing strategies only
Answer: B
OB focuses on how individuals and groups behave in organizations.
2. The main goal of Organizational Behaviour is to:
A. Increase conflict
B. Improve organizational effectiveness
C. Reduce employees
D. Eliminate management
Answer: B
OB improves productivity and effectiveness.
3. Individual behaviour in OB is influenced by:
A. Weather only
B. Personality and perception
C. Machines
D. Buildings
Answer: B
Personality and perception affect behaviour.
4. Perception means:
,A. Reality always
B. How people interpret information
C. Salary level
D. Job title
Answer: B
It is how individuals see and interpret things.
5. Attitude refers to:
A. Machine performance
B. Feelings and evaluations about something
C. Salary structure
D. Job design
Answer: B
Attitude reflects feelings toward work.
6. Job satisfaction is:
A. Job loss
B. Contentment with job
C. Salary deduction
D. Training program
Answer: B
It measures employee happiness.
7. Motivation means:
A. Punishment
B. Driving force behind behaviour
C. Job termination
D. Random action
Answer: B
It pushes employees to act.
8. Maslow’s theory is about:
, A. Finance
B. Hierarchy of needs
C. Machines
D. Marketing
Answer: B
It explains human needs.
9. The lowest level in Maslow’s hierarchy is:
A. Esteem needs
B. Physiological needs
C. Self-actualization
D. Social needs
Answer: B
Basic survival needs.
10. Herzberg’s theory distinguishes between:
A. Machines and humans
B. Hygiene and motivation factors
C. Salary and taxes
D. Jobs and products
Answer: B
It separates satisfaction factors.
11. Group behaviour refers to:
A. Individual actions only
B. How people behave in teams
C. Machines working
D. Finance systems
Answer: B
It studies team behaviour.
12. Leadership is: