GSCM 211 FINAL QUESTIONS WITH VERIFIED
ANSWERS
What are the 8 Scales of Erin Myers - Answers - 1) Communicating
2) Evaluating
3) Leading
4) Deciding
5) Trusting
6) Disagreeing
7) Scheduling
8) Persuading
What is the primary key to managing cross-cultural differences according to Erin
Meyer's scales? - Answers - Being flexible.
What is a top issue in Logistics - Answers - Managing cross culture differences
What is Relativity - Answers - Different countries view our culture different. How would
Germany view the US in terms of scheduling? How would India view the US?
How does a 'High Context' culture differ from a 'Low Context' culture in communication?
- Answers - Low context cultures (like the US) rely on explicit communication
High context cultures (like Japan or Vietnam) rely heavily on implicit cues and shared
understanding.
What is the difference between direct and indirect negative feedback in Evaluating? -
Answers - Direct: Straightforward (Germany, France)
Indirect: More discrete (Japan, Korea)
What is the difference between an egalitarian and a hierarchical leadership style? -
Answers - Egalitarian cultures (like the US) emphasize equality in status
Hierarchical cultures (like Korea or India) respect formal rank and authority.
In the context of cross-cultural trust, what is the difference between task-based and
relationship-based trust? - Answers - Task-based trust is built through work and
reliability (US)
Relationship-based trust is built through personal connection and time (India, Vietnam).
, What is the difference of confrontational vs avoid confrontation in disagreeing? -
Answers - Confrontational (France, Germany)
Avoids Confrontation (Japan, Vietnam)
What is the difference between linear time and flexible time with scheduling? - Answers
- Linear Time (Germany)
Flexible Time (India)
What is the difference between application first vs principle fist in persuading? -
Answers - Application-first: Begin with a statement and then back up or explain (USA)
Principle-first: Develop a theory before presenting a statement (Germany)
Who is George Mitchell - Answers - US Senator
Chairman in Peace Talk negotiations between Northern Ireland and Britain in 1998
What are the three core principles of negotiation identified by George Mitchell? -
Answers - 1) Use democratic/peaceful methods for advancing political objectives
2) Prioritize building trust - something fragile and easy to loose
3) Foster hope and opportunity - essential to political stability
What is the '18th Camel' parable by Bill Ury intended to teach? - Answers - The
importance of the 'third side' or the surrounding community in resolving conflicts and
finding creative solutions.
Secret to peace
What are cultural schemas in the context of international business negotiations? -
Answers - Cognitive templates or cultural behaviors that provide low-effort, ready-made
answers to complex situations.
What factors make negotiators more likely to rely on cultural schemas rather than
analytical thinking? - Answers - Deadlines, distractions, emotional stressors, and
accountability.
Why might younger generations not follow cultural schemas as closely? - Answers -
Globalization - more access to different cultures and people
Harvard Law Article Key Takeaways Cross Cultural Communication Skills - Answers - -
Hire a your own translator, brief them beforehand, be on guard and chunk what you say
- Teams outperformed solo negotiators in the US but the opposite was true for Taiwan
- Be aware of global and domestic factors affecting the negotiation
ANSWERS
What are the 8 Scales of Erin Myers - Answers - 1) Communicating
2) Evaluating
3) Leading
4) Deciding
5) Trusting
6) Disagreeing
7) Scheduling
8) Persuading
What is the primary key to managing cross-cultural differences according to Erin
Meyer's scales? - Answers - Being flexible.
What is a top issue in Logistics - Answers - Managing cross culture differences
What is Relativity - Answers - Different countries view our culture different. How would
Germany view the US in terms of scheduling? How would India view the US?
How does a 'High Context' culture differ from a 'Low Context' culture in communication?
- Answers - Low context cultures (like the US) rely on explicit communication
High context cultures (like Japan or Vietnam) rely heavily on implicit cues and shared
understanding.
What is the difference between direct and indirect negative feedback in Evaluating? -
Answers - Direct: Straightforward (Germany, France)
Indirect: More discrete (Japan, Korea)
What is the difference between an egalitarian and a hierarchical leadership style? -
Answers - Egalitarian cultures (like the US) emphasize equality in status
Hierarchical cultures (like Korea or India) respect formal rank and authority.
In the context of cross-cultural trust, what is the difference between task-based and
relationship-based trust? - Answers - Task-based trust is built through work and
reliability (US)
Relationship-based trust is built through personal connection and time (India, Vietnam).
, What is the difference of confrontational vs avoid confrontation in disagreeing? -
Answers - Confrontational (France, Germany)
Avoids Confrontation (Japan, Vietnam)
What is the difference between linear time and flexible time with scheduling? - Answers
- Linear Time (Germany)
Flexible Time (India)
What is the difference between application first vs principle fist in persuading? -
Answers - Application-first: Begin with a statement and then back up or explain (USA)
Principle-first: Develop a theory before presenting a statement (Germany)
Who is George Mitchell - Answers - US Senator
Chairman in Peace Talk negotiations between Northern Ireland and Britain in 1998
What are the three core principles of negotiation identified by George Mitchell? -
Answers - 1) Use democratic/peaceful methods for advancing political objectives
2) Prioritize building trust - something fragile and easy to loose
3) Foster hope and opportunity - essential to political stability
What is the '18th Camel' parable by Bill Ury intended to teach? - Answers - The
importance of the 'third side' or the surrounding community in resolving conflicts and
finding creative solutions.
Secret to peace
What are cultural schemas in the context of international business negotiations? -
Answers - Cognitive templates or cultural behaviors that provide low-effort, ready-made
answers to complex situations.
What factors make negotiators more likely to rely on cultural schemas rather than
analytical thinking? - Answers - Deadlines, distractions, emotional stressors, and
accountability.
Why might younger generations not follow cultural schemas as closely? - Answers -
Globalization - more access to different cultures and people
Harvard Law Article Key Takeaways Cross Cultural Communication Skills - Answers - -
Hire a your own translator, brief them beforehand, be on guard and chunk what you say
- Teams outperformed solo negotiators in the US but the opposite was true for Taiwan
- Be aware of global and domestic factors affecting the negotiation
