2026-2027
Expert-Verified Questions and Answers
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, Allocentric A person whose life is centered on varied interest. Allocentrics are outgoing,
confident, and curious. Also sometimes called a venturer
Business Travel travel for the sole purpose of conducting and individuals or companys buisness
Buyer psychology The science of understanding why people make buying decissions
Demographics Data that describe a group of people in terms of their age, marital status, family,
size, ethnicity, gender, profession, education, and income
Discretionary travel A trip taken by choice rather than out of necessity.
Familiarization Trips (FAM) Trips offered by governmental tourism agencies, hotels, resorts, and tour operators
at low or no cost to acquaint travel salespeople (typically travel agents) with the
products and services they offer
Incentive Travel A trip offered as an award by a company to employees who meet a target or
achieve a specific goal.
Leisure Travel Any travel undertaken for pleasure, rather than for business reasons.
Meeting Travel Travel that is undertaken to attend an organized event or meeting
Midcentric A person who travels in order to break from the routine, and strike a healthy balance
between work and play
Non discretionary Travel Business travel, not vacation, traveler does not choose where to go. Payment is
made by corporation that traveler works for.
Psychocentric A person whose thoughts are centered on the small, everyday problems of the self.
This type of person is self-inhibited and non-adventuresome, and values familiarity
and comfort in travel. Also sometimes called a dependable.
psycographics a method of categorizing individuals by grouping individuals by their lifestyle choices
over which they have control, such as the level of education
VFR travel travel for the purpose of visiting friends or relatives
Acknowledge Listening technique used to show customers that you value what they are saying