INTRODUCTION TO SOCIAL SERVICES FINAL EXAM QUESTIONS WITH CORRECT ANSWERS

INTRODUCTION TO SOCIAL SERVICES FINAL
EXAM QUESTIONS WITH CORRECT ANSWERS



What does 'person in the environment' mean? - ans-
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immediate environment (family, friends, workplace, services) and the broader environment
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.

Concern for the whole person (psychosocial)- - ans- zx zx zx zx zx zx zxzx




the SW recognizes the interconnections of people's biological, intellectual, emotional, soci
zx zx zx zx zx zx zx zx zx zx




al, familial, spiritual, economic and communal dimensions.
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When we talk about the scope of social work, we refer to three levels. Identify the 3 levels ? -
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ans-Micro
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Mezzo
Macro

Micro - ans- zx zxzx




focuses on the individual and their most intimate interactions example: direct clinical practic
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e, interpersonal helping
zx zx




Mezzo - ans-concerned with inter- zx zxzx zx zx




personal relations what are somewhat less intimate that those associated with family life bu
zx zx zx zx zx zx zx zx zx zx zx zx zx




t more personally meaningful than those that occur among organizational and institutional r
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epresentatives. Example: self-help or therapy groups zx zx zx zx zx




Macro - ans- zx zxzx




an organization, community, state or even society as a whole. Example: fundraising, policy
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analysis, advocacy zx




What is professional drift? - ans-
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neglect of the profession's traditional purpose and functions in favor of activities associated
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with another professional discipline"
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What constitutes a good client record? - ans-Identifying data
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Accurate (corrections made with signature/date) zx zx zx zx




Chronological order zx




Unbiased and objective (no opinion based statements, if necessary qualify with facts)
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Up to date and complete
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Well written and well organized
zx zx zx zx

, Dark ink and legible zx zx zx




Written by the SSW providing the service zx zx zx zx zx zx




Name 4 social service worker roles? - ans-Broker
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Advocate
Teacher
Counsellor/Clinician
Case Manager zx




Workload Manager zx




Staff Developer zx




Administrator
Social Change Agent zx zx




Professional

The field practicum model is a 3 way partnership. Who is the partnership with? - ans-
zx zx zx zx zx zx zx zx zx zx zx zx zx zx zxzx




Student
Agency Supervisor zx




College Field Liaison zx zx




What should the 1st year student do to prepare for starting field practicum? - ans-
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1. Get your resume and cover letter up to date/visit the Career Centre for advice.
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2. Research agencies where you may be interested in working. Search Charity Village and t
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he other websites provided,
zx zx zx




3. Talk with 2nd year students.
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4. Pull together reference letters.
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5. Consider when you will get your criminal record check done.
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6. Talk with professors from the field for networks, contacts and information.
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Why is self reflection and self care important as an SSW? - ans-
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To be aware of biases, triggers, tender spots, issues you have not dealt with in your own life
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.
To debrief.zx




To prevent burnout.
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For your own emotional and physical well being.
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To prevent disconnection from clients-to stay empathetic.
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What is vicarious trauma? - ans-zx zx zx zx zxzx




A transformation of the helper's inner experience, resulting from empathic engagement wit
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h client's trauma material. The changes experienced by the helper parallel those experienc
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ed by trauma survivors"
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Other commonly used terms include burnout, compassion fatigue, secondary traumatic str
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ess.

What are the 5 Purposes of Social Service Interviews? - ans-Information-gathering
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Information-giving