INDUSTRIAL AND ORGANIZATIONAL
PSYCHOLOGY UPDATED ACTUAL
QUESTIONS AND VERIFIED ANSWERS
●● Scientist-Practitioner
Answer: An I-O psychologist who uses scientific research and evidence
to solve workplace problems and improve organizations.
●● Stakeholders
Answer: People or groups affected by an organization's decisions or
outcomes, such as employees, managers, or customers.
●● Subject Matter Expert (SME)
Answer: A person with detailed knowledge about a specific job, usually
a current worker or supervisor.
●● Job Analysis
Answer: A systematic process used to identify a job's tasks, duties, and
the KSAOs needed to perform it successfully.
●● KSAOs
Answer: Knowledge, Skills, Abilities, and Other Characteristics needed
for job performance.
,●● Knowledge
Answer: Information a person must know.
●● Skills
Answer: Learned abilities gained through practice/training.
●● Abilities
Answer: Natural or long-term capabilities.
●● Other Characteristics
Answer: Personality, interests, values, etc.
●● Critical Incident Technique (CIT)
Answer: A job analysis method where SMEs describe examples of
extremely good or poor job performance to identify important job
behaviors.
●● Essential Functions
Answer: The most important duties of a job that employees must be able
to perform, with or without accommodation.
●● Organizational Analysis
, Answer: Examining an organization's structure, goals, and problems to
determine what changes or improvements are needed.
●● Needs Assessment
Answer: A process used to identify gaps in performance or skills and
determine whether training is needed.
●● Criterion
Answer: A standard used to evaluate how successful or effective an
employee's performance is.
●● Ultimate Criterion
Answer: The ideal, complete definition of perfect job performance.
●● Actual Criterion
Answer: The real performance measure used in practice, such as sales
numbers or supervisor ratings.
●● Criterion Development
Answer: The process of deciding what aspects of job performance
should be measured.
●● Criterion Problem
PSYCHOLOGY UPDATED ACTUAL
QUESTIONS AND VERIFIED ANSWERS
●● Scientist-Practitioner
Answer: An I-O psychologist who uses scientific research and evidence
to solve workplace problems and improve organizations.
●● Stakeholders
Answer: People or groups affected by an organization's decisions or
outcomes, such as employees, managers, or customers.
●● Subject Matter Expert (SME)
Answer: A person with detailed knowledge about a specific job, usually
a current worker or supervisor.
●● Job Analysis
Answer: A systematic process used to identify a job's tasks, duties, and
the KSAOs needed to perform it successfully.
●● KSAOs
Answer: Knowledge, Skills, Abilities, and Other Characteristics needed
for job performance.
,●● Knowledge
Answer: Information a person must know.
●● Skills
Answer: Learned abilities gained through practice/training.
●● Abilities
Answer: Natural or long-term capabilities.
●● Other Characteristics
Answer: Personality, interests, values, etc.
●● Critical Incident Technique (CIT)
Answer: A job analysis method where SMEs describe examples of
extremely good or poor job performance to identify important job
behaviors.
●● Essential Functions
Answer: The most important duties of a job that employees must be able
to perform, with or without accommodation.
●● Organizational Analysis
, Answer: Examining an organization's structure, goals, and problems to
determine what changes or improvements are needed.
●● Needs Assessment
Answer: A process used to identify gaps in performance or skills and
determine whether training is needed.
●● Criterion
Answer: A standard used to evaluate how successful or effective an
employee's performance is.
●● Ultimate Criterion
Answer: The ideal, complete definition of perfect job performance.
●● Actual Criterion
Answer: The real performance measure used in practice, such as sales
numbers or supervisor ratings.
●● Criterion Development
Answer: The process of deciding what aspects of job performance
should be measured.
●● Criterion Problem
