BUSINESS AND SOCIETY STAKEHOLDERS
ETHICS AND PUBLIC POLICY 17TH EDITION ALL
CHAPTERS 2026 MOCK EXAM PRACTICE SET
AND SOLUTIONS A+
◉ Stakeholder Power. Answer: ability to use resources to make an
event happen or select a desired outcome, 5 different kinds
◉ 5 different kinds of Stakeholder Power. Answer: Voting, Economic,
Political, Legal, Informational.
◉ Stakeholder Coalition. Answer: a temporary alliance to pursue an
interest in the firm
◉ Salience. Answer: An individual's belief that an issue is important
or relevant to him or her. Used to make a Stakeholder Map- graphical
representation of attention to an issue.
◉ Boundary-spanning departments. Answer: parts of an
organization that reach across the dividing line that separates
company from groups and people in society.
, ◉ 6 dynamic forces which shape the business and society
relationship.. Answer: Social expectations, Globalization, Ethical
Reasoning and Actions, Govt. Regulations, Dynamic natural
environment, Tech. and innovation.
◉ public issue. Answer: of mutual concern to organization and 1 or
more of its stakeholders
◉ Performance-Expectations Gap. Answer: the difference between
what the firm wants/does and what stakeholders expect.
◉ Environmental Analysis. Answer: method managers use to gather
external issue and trend informations to develop an organization
strategy minimizing threats and taking advantage of opportunities
◉ Environmental Intelligence. Answer: acquisition of info gained
from analyzing multiple environments affecting businesses
◉ 8 Strategic Radar Screens (Environments. Answer: Customer,
Competitor, Economic, Technological, Social, Political, Legal,
Geophysical
◉ Competitive Intelligence. Answer: Systematic and continuous
process of gathering, analyzing, and managing external info about an
organization's competitors.
ETHICS AND PUBLIC POLICY 17TH EDITION ALL
CHAPTERS 2026 MOCK EXAM PRACTICE SET
AND SOLUTIONS A+
◉ Stakeholder Power. Answer: ability to use resources to make an
event happen or select a desired outcome, 5 different kinds
◉ 5 different kinds of Stakeholder Power. Answer: Voting, Economic,
Political, Legal, Informational.
◉ Stakeholder Coalition. Answer: a temporary alliance to pursue an
interest in the firm
◉ Salience. Answer: An individual's belief that an issue is important
or relevant to him or her. Used to make a Stakeholder Map- graphical
representation of attention to an issue.
◉ Boundary-spanning departments. Answer: parts of an
organization that reach across the dividing line that separates
company from groups and people in society.
, ◉ 6 dynamic forces which shape the business and society
relationship.. Answer: Social expectations, Globalization, Ethical
Reasoning and Actions, Govt. Regulations, Dynamic natural
environment, Tech. and innovation.
◉ public issue. Answer: of mutual concern to organization and 1 or
more of its stakeholders
◉ Performance-Expectations Gap. Answer: the difference between
what the firm wants/does and what stakeholders expect.
◉ Environmental Analysis. Answer: method managers use to gather
external issue and trend informations to develop an organization
strategy minimizing threats and taking advantage of opportunities
◉ Environmental Intelligence. Answer: acquisition of info gained
from analyzing multiple environments affecting businesses
◉ 8 Strategic Radar Screens (Environments. Answer: Customer,
Competitor, Economic, Technological, Social, Political, Legal,
Geophysical
◉ Competitive Intelligence. Answer: Systematic and continuous
process of gathering, analyzing, and managing external info about an
organization's competitors.
