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, Test Bank
Management, 5th Canadian Edition
John R. Schermerhorn · Daniel G. Bachrach · Barry Wright
5TH CANADIAN EDITION
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TABLE OF CONTENTS
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PART ONE — FOUNDATIONS OF MANAGEMENT
Ch. 01 Management Today
Ch. 02 Management Learning Past to Present
Ch. 03 Ethics and Social Responsibility
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Ch. 04 Environment, Innovation, and Sustainability
Ch. 05 Global Management and Cultural Diversity
Ch. 06 Entrepreneurship and New Ventures
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PART TWO — PLANNING AND CONTROLLING
Ch. 07 Data and Decision-Making
Ch. 08 Planning Processes and Techniques
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Ch. 09 Control Processes and Systems
Ch. 10 Strategy and Strategic Management
PART THREE — ORGANIZING
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Ch. 11 Organization Structures
Ch. 12 Organization Culture and Change
Ch. 13 Strategic Human Resource Management
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PART FOUR — LEADING
Ch. 14 Leading and Leadership Development
Ch. 15 Individual Behaviour
Ch. 16 Motivation Theory and Practice
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Ch. 17 Teams and Teamwork
Ch. 18 Communication and Collaboration
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, Schermerhorn, Management, Fifth Canadian Edition
CHAPTER 1
MANAGEMENT TODAY
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Question type: True/False
1) Intellectual capital is a personal asset for individuals.
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Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
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Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
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2) Intellectual capital is defined as the collective and shared knowledge of an
organization’s workforce.
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Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
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Bloom’s: Application
Difficulty: Medium
AACSB: Analytic
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3) Intellectual capital = Competency x Commitment.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
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Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
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4) Commitment represents one’s talents or job-relevant capabilities.
Answer: False
, Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
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AACSB: Analytic
5) A knowledge worker is a person whose physical capabilities are critical assets.
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Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
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Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
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6) Creativity and insight are critical assets to a knowledge worker.
Answer: True
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Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
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AACSB: Analytic
7) Tech IQ is the ability to use technology and the commitment to stay informed about the
latest technological developments.
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Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
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Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
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8) Improvements in technology, the deregulation of markets, and the opening of
national borders have had little impact on businesses in the United States and Europe.
Answer: False