Test Bank — Introduction to Operations and Supply Chain Management, Global Edition, 5th Edition (Bozarth, Handfield, 2024) | All Chapters 1-15 Covered

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, Test Bank
Introduction to Operations and Supply Chain Management, Global Edition
Cecil B. Bozarth · Robert B. Handfield
5TH EDITION
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TABLE OF CONTENTS


PART I — CREATING VALUE THROUGH OPERATIONS AND SUPPLY CHAINS
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Ch. 01 Introduction to Operations and Supply Chain Management
Ch. 02 Operations and Supply Chain Strategies

PART II — ESTABLISHING THE OPERATIONS ENVIRONMENT
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Ch. 03 Process Choice and Layout Decisions in Manufacturing and Services
Ch. 04 Business Processes
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Ch. 05 Managing Quality
Ch. 06 Managing Capacity

PART III — ESTABLISHING SUPPLY CHAIN LINKAGES
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Ch. 07 Supply Management
Ch. 08 Logistics

PART IV — PLANNING AND CONTROLLING OPERATIONS AND SUPPLY CHAINS
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Ch. 09 Forecasting
Ch. 10 Sales and Operations Planning (Aggregate Planning)
Ch. 11 Managing Inventory throughout the Supply Chain
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Ch. 12 Managing Production across the Supply Chain
Ch. 13 JIT / Lean Production

PART V — PROJECT MANAGEMENT AND PRODUCT/SERVICE DEVELOPMENT
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Ch. 14 Managing Projects
Ch. 15 Developing Products and Services
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, Introduction to Operations & Supply Chain Management, 5e, Global Edition (Bozarth)
Chapter 1 Introduction to Operations and Supply Chain Management

1.1 Why Study Operations and Supply Chain Management?
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1) The collection of people, technology, and systems within an organization that has primary
responsibility for providing the organizationʹs products or services is called:
A) the supply chain.
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B) the operations function.
C) the factory set.
D) relationship management.
Answer: B
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
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Keywords: operations function
AACSB: Application of Knowledge
LO: 1.1: Describe what the operations function is and why it is critical to an organizationʹs survival.
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2) Which of these is NOT a component of the operations function in an organization?
A) people
B) technology
C) systems
D) information
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Answer: D
Diff: 1
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: operations function, people
AACSB: Application of Knowledge
LO: 1.1: Describe what the operations function is and why it is critical to an organizationʹs survival.
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3) is an example of an output of the transformation process.
A) Material
B) Information
C) Satisfied customers
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D) Intangible needs
Answer: C
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: output, transformation, process, customer
AACSB: Application of Knowledge
LO: 1.1: Describe what the operations function is and why it is critical to an organizationʹs survival.
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, 4) Typical inputs to the transformation process include:
A) tangible goods.
B) satisfied customers.
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C) intangible needs.
D) fulfilled needs.
Answer: C
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
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Keywords: intangible needs, inputs, transformation process
AACSB: Application of Knowledge
LO: 1.1: Describe what the operations function is and why it is critical to an organizationʹs survival.

5) Which of the following statements about the operations function is NOT correct?
A) Inputs to operations can take many different forms.
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B) Nearly all operations activities require coordination with other business functions.
C) The outputs of an operations function are always tangible.
D) Operations management activities are information and decision intensive.
Answer: C
Diff: 2
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Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: operations function, tangible outputs
AACSB: Application of Knowledge
LO: 1.1: Describe what the operations function is and why it is critical to an organizationʹs survival.
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6) Which of the following is NOT a flow typically found in a supply chain?
A) physical
B) information
C) monetary
D) risk
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Answer: D
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: supply chain, flow
AACSB: Application of Knowledge
LO: 1.2: Describe what a supply chain is and how it relates to a particular organizationʹs operations function.
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7) Which of the following is primarily a supply chain management decision?
A) from whom to purchase materials
B) how many of each item should be produced
C) the mix of labor skill and automation
D) the location of the plant
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Answer: A
Diff: 3
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: supply chain, decision, supplier
AACSB: Application of Knowledge
LO: 1.2: Describe what a supply chain is and how it relates to a particular organizationʹs operations function.
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