APHR COMPREHENSIVE CERTIFICATION
TEST 2026 COMPLETE QUESTIONS AND
ANSWERS
◉ HR responsibilities of supervisors
Answer: Supervisors typically have responsibilities related to all the
HR functions.
They help define jobs ( job analysis and design)
Forecast HR needs( HR planning)
Provide training
Interview ( and select ) candidates
Appraise performance
Recommend increases and promotions
Communicate policies
Motivate, with support from pay, benefits, and other rewards
◉ Ethics
Answer: The fundamental principles of right and wrong. Ethical
behavior is behavior that is consistent with those principles.
◉ HR Ethics and Sarbanes-Oxley (SOX)
,Answer: Reduce the likelihood of illegal and unethical behaviors by :
-- Having a written Code Of ethics and conduct standards
--Providing ethical behavior training and advice
-- Establishing confidential reporting systems for ethical misconduct
-- Providing whistle-blower protection
--Supporting HR's role as "keeper and voice" of organization's ethics
◉ Employees Rights/ Kant's Human Rights
Answer: - Right of free consent
- Right of Privacy
- Right of freedom of conscience
- Right of Freedom of speech
- Right to due process
◉ Standards for ethical HR practices
Answer: 1) HRM practices must result in the greatest good for the
largest number of people
2) employment practices must respect basic human rights of privacy,
due process, consent and free speech
3) managers must treat employees and customers equitable and
fairly
,◉ Labor Force
Answer: Is a general way to refer to all the people willing and able to
work
◉ Internal Labor Force
Answer: An organization's workers ( it's employees and the people
who have contracts to work at the organization)
◉ External Labor Market
Answer: Individuals who are actively seeking employment
◉ High Performance Work Systems
Answer: Organizations that have the best possible fit between their
social system ( people and how they interact) and technical system
(equipment and processes )
◉ Summarize Areas in which HRM can support the goal of creating a
high performance work system
Answer: Reliance on knowledge workers, empowerment of
employees to make decisions, and use of teamwork. Recruiting and
selection decisions are especially important for organization's that
rely on knowledge workers. Job design and appropriate systems for
assessment and rewards have a central role in supporting employee
empowerment and teamwork
, ◉ Knowledge workers
Answer: Employees whose main contribution to the organization is
specialized knowledge, such as knowledge of customers, a process,
or a profession
◉ Employee Empowerment
Answer: Giving employees responsibility and authority to make
decisions regarding all aspects of product development or customer
sevice
◉ Employee Engagement
Answer: Full involvement in one's work and commitment to one's
job and company. Is associated with higher productivity, better
customer service, and lower turnover
◉ Teamwork
Answer: The assignment of work to groups of employees with
various skills who interact to assemble a product or provide a
service
◉ Business strategy: issues affecting HRM
Answer: Total Quality Management
Mergers and Acquisitions
TEST 2026 COMPLETE QUESTIONS AND
ANSWERS
◉ HR responsibilities of supervisors
Answer: Supervisors typically have responsibilities related to all the
HR functions.
They help define jobs ( job analysis and design)
Forecast HR needs( HR planning)
Provide training
Interview ( and select ) candidates
Appraise performance
Recommend increases and promotions
Communicate policies
Motivate, with support from pay, benefits, and other rewards
◉ Ethics
Answer: The fundamental principles of right and wrong. Ethical
behavior is behavior that is consistent with those principles.
◉ HR Ethics and Sarbanes-Oxley (SOX)
,Answer: Reduce the likelihood of illegal and unethical behaviors by :
-- Having a written Code Of ethics and conduct standards
--Providing ethical behavior training and advice
-- Establishing confidential reporting systems for ethical misconduct
-- Providing whistle-blower protection
--Supporting HR's role as "keeper and voice" of organization's ethics
◉ Employees Rights/ Kant's Human Rights
Answer: - Right of free consent
- Right of Privacy
- Right of freedom of conscience
- Right of Freedom of speech
- Right to due process
◉ Standards for ethical HR practices
Answer: 1) HRM practices must result in the greatest good for the
largest number of people
2) employment practices must respect basic human rights of privacy,
due process, consent and free speech
3) managers must treat employees and customers equitable and
fairly
,◉ Labor Force
Answer: Is a general way to refer to all the people willing and able to
work
◉ Internal Labor Force
Answer: An organization's workers ( it's employees and the people
who have contracts to work at the organization)
◉ External Labor Market
Answer: Individuals who are actively seeking employment
◉ High Performance Work Systems
Answer: Organizations that have the best possible fit between their
social system ( people and how they interact) and technical system
(equipment and processes )
◉ Summarize Areas in which HRM can support the goal of creating a
high performance work system
Answer: Reliance on knowledge workers, empowerment of
employees to make decisions, and use of teamwork. Recruiting and
selection decisions are especially important for organization's that
rely on knowledge workers. Job design and appropriate systems for
assessment and rewards have a central role in supporting employee
empowerment and teamwork
, ◉ Knowledge workers
Answer: Employees whose main contribution to the organization is
specialized knowledge, such as knowledge of customers, a process,
or a profession
◉ Employee Empowerment
Answer: Giving employees responsibility and authority to make
decisions regarding all aspects of product development or customer
sevice
◉ Employee Engagement
Answer: Full involvement in one's work and commitment to one's
job and company. Is associated with higher productivity, better
customer service, and lower turnover
◉ Teamwork
Answer: The assignment of work to groups of employees with
various skills who interact to assemble a product or provide a
service
◉ Business strategy: issues affecting HRM
Answer: Total Quality Management
Mergers and Acquisitions
