VERIFIED ANSWERS
1. Communication: the exchange of information
2. Verbal Communication: a way of communicating that uses written or spoken language
also sign language
3. Nonverbal Communitcation: a way of communicating that uses facial expressions,
gestures, and body language instead of written or spoken language
4. Conflict: or discord, resulting from ditterences between people, can occur when one
person is unable to understand or accept another's ideas or beliefs.
5. Observation: something that you notice about the patient or resident typically related to
a change in the person's physical or mental condition.
6. Objective Data: information that you obtain directly, through measurements or by using
one of your five senses (sight, smell, touch and hearing)
7. Signs: objective observations
8. Subjective Data: information that cannot be objectively measured or assessed
9. Symptoms: subjective observations (ex. pt. complains of pain)
10. Reporting: the spoken exchange of information between health care team members.
11. Recording: communicating information about a patient or resident to other health care
team members in written form (charting)
12. Medical Record: a legal document where information about the patient or resident
current condition, the measures that have been taken by the medical and nursing statt to diagnose
and treat the condition, and the patients or residents response to such treatments
13. Kardex: a card file that contains condensed versions of each patients or residents
medical records
14. Interdisciplinary Care Plan: a specific plan of care for each patient or resident
developed with the input from all members of the health care team..
15. Nursing care plan: a specific plan of care for each patient or resident developed by
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