Instructor Manual for Human
Resource Management An
Applied Approach 3rd Edition By
Jean Phillips (Sage)
(All Chapters 1-14, 100% Original
Verified, A+ Grade)
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Instructor Manual for Human Resource Management An Applied Approach 3rd Edition By Jean Phillips (Sage)
,Instructor Manual for Human Resource Management An Applied Approach 3rd Edition By Jean Phillips (Sage)
Table of Contents
Chapter 1 Strategic Human Resource Management
Chapter 2 The Role of Human Resource Management in
Business
Chapter 3 The Legal Context of HRM
Chapter 4 Analyzing Work and Human Resource
Planning
Chapter 5 Sourcing and Recruiting
Chapter 6 Selection and Hiring
Chapter 7 Training and Development
Chapter 8 Performance Management
Chapter 9 Base Compensation
Chapter 10 Incentives
Chapter 11 Benefits
Chapter 12 Creating a Healthy Work Environment
Chapter 13 Creating Positive Employee-Management
Relations
Chapter 14 Managing Engagement and Turnover
Instructor Manual for Human Resource Management An Applied Approach 3rd Edition By Jean Phillips (Sage)
, Instructor Manual for Human Resource Management An Applied Approach 3rd Edition By Jean Phillips (Sage)
Phillips HRM 3e
Chapter 1: Strategic Human Resource Management
Chapter Overview
Effectively managing employees provides the human resources for an organization to achieve a
competitive advantage. Hiring, developing and retaining the best talent drive organizational
performance. Employees create organizational success by developing new products and services.
This chapter provides an overview on how human resource management (HRM) influences
organizational performance and business strategy execution as well as creating a competitive
advantage. After reading this chapter, students will understand the role HR plays in a firm and
how it adds value.
Learning Objectives
1. Describe why HRM is important to a company’s performance.
2. List the six primary HRM functions.
3. Describe why it is important to align the HRM functions in support of common goals and
objectives.
4. Explain why HRM is important for smaller as well as larger organizations.
5. Explain why HRM is important to every manager’s career.
Real World Challenge: How Culture Reinforces Business Strategy at
Patagonia
Patagonia’s mission is “Build the best product, cause no unnecessary harm, use business to
inspire and implement solutions to the environmental crisis.” Its business strategy is to
responsibly manufacture and sell high-quality outdoor clothing, and it leverages its HR function
to create and sustain a culture that reinforces this strategy and mission.
Chapter Outline
I. WHAT IS HRM?
A. First HRM department was created in 1901 by The National Cash Register
Company after a bitter labor strike
1. Industrial revolution: department evolved from legal compliance and
record-keeping focus to labor relations and union issues
© 2022 Chicago Business Press. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part
Instructor Manual for Human Resource Management 1-1
An Applied Approach 3rd Edition By Jean Phillips (Sage)
, Instructor Manual for Human Resource Management An Applied Approach 3rd Edition By Jean Phillips (Sage)
2. After WWII, role expanded further to include efficiency improvement
and greater responsibility for recruiting, hiring, training, and
performance management
3. Beginning in 1980s, began also managing change, mergers and
acquisitions, employee motivation, and organizational culture
4. Increasing use of technology has enabled the HRM function to become
much more strategic
B. Human resource management is the organizational function responsible for
attracting, hiring, developing, rewarding, and retaining talent.
1. HRM is responsible for people- related issues as well as employment
related legal compliance. HRM is critical to any organization because it
creates the system that acquires, motivates, manages, and retains the
talent that determines the organization’s success.
2. The objective of this book is to help students understand how to
effectively use HRM tools to be a better manager and to bring out the
excellence in employees.
3. The book is also designed to help students better understand how to
leverage HRM to enhance their own personal career success.
4. Table 1-1 illustrates how HRM affects the work processes that lead to
competitive advantage, value creation, and organizational performance
through strategic execution, the creation and maintenance of a positive
work environment, and engaged employees. This model also illustrates
the flow of this book.
C. What Employees Should Do
1. Factors including organizational strategy, the competitive environment,
and legal requirements all influence what an organization’s employees
should do.
2. HR planning is an important HRM activity that involves designing work
for optimum efficiency and performance as well as identifying the
amount and types of talents the company will need to execute the
business strategy.
D. What Employees Can Do
1. The HRM function of training and development influences the
capabilities of an organization’s employees by developing employees’
skills to meet changing business needs.
2. Staffing and development activities are responsible for the
organization’s skills base, they are the foundation of effective HRM.
E. What Employees Will Do
1. By setting clear goals aligned with the business strategy, giving
employees feedback on their performance toward those goals, and
rewarding them for good performance, performance management and
compensation influence employee motivation, effort, and persistence.
2. People do what they’re rewarded for doing making it essential that
rewards are aligned with desired behaviors and outcomes. Rewards
include compensation (pay), but also praise, recognition, time off, or
anything valued by the employee.
© 2022 Chicago Business Press. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part
Instructor Manual for Human Resource Management 1-2
An Applied Approach 3rd Edition By Jean Phillips (Sage)