WGU C792 Task 1 Part B Running Head 2025 Update with complete solutions.

Running Head: C792 Task 1: Part B
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C 792 Task 1: Part B David
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w2Conder

Western Governors University
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, Running Head: C792 Task 1: Part B w2 w2 w2 w2 w2 w2




Task 1: B w2 w2




B. Explanation of Workflow Aspects
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In the workflow analysis, the use of several shapes to precisely define each step of the
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w2workflow involving ESI level 3 patients. The starting and endpoints of the workflow both use an
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w2oval to signify the start or termination of the workflow process. At each step in the process, a line
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w2connector is used to signify the relationship between the levels, provide information on the
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w2number of patients (“N”), and the mean time to complete (“M”). The process shown is the
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w 2 patient flow through the emergency department, consisting of five patients with an emergency
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w2severity index (ESI) level 3. w2 w2 w2 w2




The first process in the workflow is the patient being registered into the health
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w2information system (HIS) by the receptionist. Process steps are symbolized with a rectangle and
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w2make up the majority of the workflow. The registration process has a mean time of 21.4 minutes
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w2for each patient presenting for treatment.
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After being registered, the patients wait until the triage nurse is available. During this step
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w2in the workflow analysis, the patients’ wait had a mean time of 32.6 minutes. Delays in the
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w2workflow, specifically where patients are waiting, are symbolized with a trapezoid shape.
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Next, the triage nurse initiates the patient chart. Steps involving documents or data which
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w2can be reviewed by the staff are symbolized with the document shape (rectangle with s-curve on
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w2the bottom). For the patients in this process analysis, the mean time to complete this step was
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24.8 minutes. The triage nurse would then escort the patient to the ED bed and give a report to the
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w2ED nurse (mean time 14.8 minutes), where the patient would wait for an additional 43.2
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w2minutes before the examination by the ED provider, who averages 17.8 minutes with each
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w2patient.