Comprehensive Resource To Help You Ace 2026-2027 Exams
Includes Frequently Tested Questions With ELABORATED
100% Correct COMPLETE SOLUTIONS
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1. What are the 3 elements of our corporate culture? - Correct Answer: 1.)
principal objective
2.) corporate charcter
3.) our management system
2. What is the principle objective? - Correct Answer: We will exceed our
customers expectations to maximize the long term value of Cintas for its
shareholders and working partners
3. What are the required documents for a driver? - Correct Answer:
1.)current medical examiner's certificate
2.) valid drivers license
3.) current vehicle registration
4.) insurance card
4. How often must you complete the smith driving refresher training? -
Correct Answer: Quarterly
5. What are the 5 smith keys? - Correct Answer: 1.) Aim high in steering
, 2.) get the big picture
3.) keep your eyes moving
4.) leave yourself an out
5.) make sure they see you
6. What's the importance of soil separation? - Correct Answer: 1.)Proper
cleaning
2.) safety
3.) efficiency
7. Most common injury at Cintas? How do you avoid them? - Correct
Answer: Back
Use safelift techniques
Stretch
Warm up
Use a cart
8. Why is route sequence important? - Correct Answer: It allows you to be
1.) efficient
2.) less room for errors
9. How do you make changes to your route sequence? - Correct Answer:
1.) Using the PRC
2.) a route sequence form
3.) day/route change form
,10.What are some ways to keep delivery areas clean? - Correct Answer: 1.)
label lockers
2.) use donuts on rails
3.) empty hanger trees
4.) sort product neatly
11.Why is having an organized truck important? - Correct Answer: 1.) helps
reduce errors
2.) avoids cross contamination
3.) clean cab represents a good SSR
12.What steps should you take to prepare for the next day. - Correct
Answer: 1.) ensure all stockroom garments are with your route
2.) check late rail
3.) blend late pieces
4.) check load sheet
5.) check tru count and service summary report
6.) work with management to resolve issues if they occur
7.) review invoices and identify potential concerns
13.What should you look for when auditing invoices? - Correct Answer: 1.)
Unusual totals
2.) New wearers
3.) LRs and 4 week count down
4.) New install invoices and transferred accounts
5.) Invoices for lost accounts
, 14.How do you adjust your load sheet for the following day? - Correct
Answer: Check what products you do and don't need. Adjust the numbers
on your load sheet and inform loaders.
15.What are some ways we can reduce "non value adding activities" while
servicing customers? - Correct Answer: 1.) paper work organization
2.) park efficiently without disturbing customers
3.)limiting foot steps
4.) efficient garment and bulk counting
5.) keep your truck organized
6.) soil separation
7.) keep PRC and printer with you to reduce foot steps
8.) review invoices DDR
9.) cross reference load sheet DDR
10.) ensure perfectly loaded truck DRR
16.What are the 4 things a customer can do on my Cintas? - Correct
Answer: 1.) pay
2.) shop
3.) manage
4.) communicate
17.Why is my Cintas good for the customer and Cintas? - Correct Answer:
1.) it allows the customer to make payments.
2.) allows customers to buy on the shop and SSI still gets credit for the
purchase.
3.) managing communicate request or tailored to make the process easier
for the SSR.