COM 250 EXAM 3 (CH 9 - 11) QUESTIONS AND
VERIFIED ANSWERS
Which of the following behaviors would you expect to find during the orientation phase
of group decision-making? - Answers - people making tentative suggestions about what
they think the problem is and how it should be addressed
After some initial brainstorming of options, the group decided that it really needs to
spend time discussing what each member thinks is the real problem that needs to be
addressed. This discussion represents which aspect of effective group decision-making
according to vigilant interaction theory? - Answers - Deciding on the problem
Which of the following is likely an example of the garbage can model of decision-
making? - Answers - A group decides an idea they rejected on a previous decision will
work this time.
Which of the following does not represent an antecedent condition of groupthink? -
Answers - The group has members with strong opinions.
Which of the following not a symptom of groupthink? - Answers - Members believe that
it is important that they reach consensus on decisions.
Groups sometimes make faulty decisions because of what has been called
"presumptive shift." Which of the following describes a presumptive shift in decision-
making? - Answers - The managers change the criteria that the group must use to
justify its decision.
According to Dewey's rational decision-making model, during which step in the process
should a group do brainstorming? - Answers - suggest and consider alternative
solutions
Two methods of third-party intervention in conflict are mediation and arbitration. Which
of the following is true of the arbitrator but not true of the mediator? - Answers - makes a
decision that both parties must follow
In dividing up new office space, two departments each want large offices and more
space than is available. Finally, the groups agree that one group will get larger offices
but less overall work space, while the other group gets smaller offices but more space.
This is an example of which conflict style being used? - Answers - compromise
VERIFIED ANSWERS
Which of the following behaviors would you expect to find during the orientation phase
of group decision-making? - Answers - people making tentative suggestions about what
they think the problem is and how it should be addressed
After some initial brainstorming of options, the group decided that it really needs to
spend time discussing what each member thinks is the real problem that needs to be
addressed. This discussion represents which aspect of effective group decision-making
according to vigilant interaction theory? - Answers - Deciding on the problem
Which of the following is likely an example of the garbage can model of decision-
making? - Answers - A group decides an idea they rejected on a previous decision will
work this time.
Which of the following does not represent an antecedent condition of groupthink? -
Answers - The group has members with strong opinions.
Which of the following not a symptom of groupthink? - Answers - Members believe that
it is important that they reach consensus on decisions.
Groups sometimes make faulty decisions because of what has been called
"presumptive shift." Which of the following describes a presumptive shift in decision-
making? - Answers - The managers change the criteria that the group must use to
justify its decision.
According to Dewey's rational decision-making model, during which step in the process
should a group do brainstorming? - Answers - suggest and consider alternative
solutions
Two methods of third-party intervention in conflict are mediation and arbitration. Which
of the following is true of the arbitrator but not true of the mediator? - Answers - makes a
decision that both parties must follow
In dividing up new office space, two departments each want large offices and more
space than is available. Finally, the groups agree that one group will get larger offices
but less overall work space, while the other group gets smaller offices but more space.
This is an example of which conflict style being used? - Answers - compromise
