WGU D358 – Global Human Resource Management Insights
Objective Assessment (OA) | Questions and Answers | 2026 Updates |
100% correct
Attempt #1
Status: Passed
1. Which driver caused an increase in the internationalization of business?
YOUR CORRECT
ANSWER ANSWER
Nationalism
Global internet and social media
Heterogeneous consumer demands
Import tariffs
2. During a business development meeting, an organization announces its intention to expand its
operations in Central America. The intent is to hire host country nationals (HCNs) to run the
operations. The business development team is reviewing the local business policies for each
country under consideration as it strategizes which one to focus on as a priority. The team asks
the international human resource manager (IHRM) to assist with collecting data to inform the
decision-making process.
Which country-specific data should the IHRM provide first to the development team?
YOUR CORRECT
ANSWER ANSWER
Local cultural needs
Labor law requirements
Financial investments
Expatriate guidelines
,https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/844751/assessmentCode/PRYO/testDate/174U314831 Page 1 of 35
, 3. An international human resources manager (IHRM) has a dotted supervisory line over each
country's human resources (HR) manager and is responsible for ensuring the activities led by the
country's HR managers are in alignment with headquarters' core HR policies and practices. Each
country's HR manager reports to the host country director.
Which type of organizational structure is this?
YOUR CORRECT
ANSWER ANSWER
Product
Functional
Matrix
Geographical
4. To generate new revenue, a U.S. accounting firm opened new offices in five different countries.
The firm anticipated that its biggest challenges would be data sharing, internet security, currency
exchanges, and language barriers. The firm ensured these challenges were addressed as soon as
the offices opened. Despite the firm’s preparation, it discovered that revenues decreased and
customer complaints increased in the new locations. The firm tasked its Human Resources (HR)
department with investigating the problem and recommending a solution.
Which solution should HR recommend?
YOUR CORRECT
ANSWER ANSWER
Send the expatriate staff home and replace them with local staff
Furlough the local staff and bring over new expatriates
Conduct cultural training and partner with Operations to align
teams with regional needs
Conduct English training so that employees in all locations
understand English fluently
https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/844751/assessmentCode/PRYO/testDate/174U314831 Page 2 of 35
, 5. What drives the decision to internationalize organizations?
YOUR CORRECT
ANSWER ANSWER
Following best practice studies from across the globe
Entering new markets to reduce cost
Dealing with globally organized labor unions
Increasing protectionism and trade barriers
6. A consumer goods company drives its brands worldwide but allows for local differences in things
such as appearance and flavor. Each product launch is adjusted to local preferences. The company
has offices in its major business and manufacturing locations.
Which operational structure is the company using?
YOUR CORRECT
ANSWER ANSWER
International
Multi-domestic
Global
Transnational
https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/844751/assessmentCode/PRYO/testDate/174U314831 Page 3 of 35
Objective Assessment (OA) | Questions and Answers | 2026 Updates |
100% correct
Attempt #1
Status: Passed
1. Which driver caused an increase in the internationalization of business?
YOUR CORRECT
ANSWER ANSWER
Nationalism
Global internet and social media
Heterogeneous consumer demands
Import tariffs
2. During a business development meeting, an organization announces its intention to expand its
operations in Central America. The intent is to hire host country nationals (HCNs) to run the
operations. The business development team is reviewing the local business policies for each
country under consideration as it strategizes which one to focus on as a priority. The team asks
the international human resource manager (IHRM) to assist with collecting data to inform the
decision-making process.
Which country-specific data should the IHRM provide first to the development team?
YOUR CORRECT
ANSWER ANSWER
Local cultural needs
Labor law requirements
Financial investments
Expatriate guidelines
,https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/844751/assessmentCode/PRYO/testDate/174U314831 Page 1 of 35
, 3. An international human resources manager (IHRM) has a dotted supervisory line over each
country's human resources (HR) manager and is responsible for ensuring the activities led by the
country's HR managers are in alignment with headquarters' core HR policies and practices. Each
country's HR manager reports to the host country director.
Which type of organizational structure is this?
YOUR CORRECT
ANSWER ANSWER
Product
Functional
Matrix
Geographical
4. To generate new revenue, a U.S. accounting firm opened new offices in five different countries.
The firm anticipated that its biggest challenges would be data sharing, internet security, currency
exchanges, and language barriers. The firm ensured these challenges were addressed as soon as
the offices opened. Despite the firm’s preparation, it discovered that revenues decreased and
customer complaints increased in the new locations. The firm tasked its Human Resources (HR)
department with investigating the problem and recommending a solution.
Which solution should HR recommend?
YOUR CORRECT
ANSWER ANSWER
Send the expatriate staff home and replace them with local staff
Furlough the local staff and bring over new expatriates
Conduct cultural training and partner with Operations to align
teams with regional needs
Conduct English training so that employees in all locations
understand English fluently
https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/844751/assessmentCode/PRYO/testDate/174U314831 Page 2 of 35
, 5. What drives the decision to internationalize organizations?
YOUR CORRECT
ANSWER ANSWER
Following best practice studies from across the globe
Entering new markets to reduce cost
Dealing with globally organized labor unions
Increasing protectionism and trade barriers
6. A consumer goods company drives its brands worldwide but allows for local differences in things
such as appearance and flavor. Each product launch is adjusted to local preferences. The company
has offices in its major business and manufacturing locations.
Which operational structure is the company using?
YOUR CORRECT
ANSWER ANSWER
International
Multi-domestic
Global
Transnational
https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/844751/assessmentCode/PRYO/testDate/174U314831 Page 3 of 35
