2026 | Questions, Answers
& Rationales Study Guide
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Updated 2026 Questions and Answers
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, The nurse is interviewing her patient. The nurse says to B) Paraphrasing
the client "It sounds like you do not like your new job
because it is more stressful than you anticipated." Which
of the following types of communication is the nurse
utilizing?
A) Questioning
B) Paraphrasing
C) Attending
D) Listening
In an interview, the nurse may find it necessary to take A) Note-taking may impede the nurse's observation of the patient's nonverbal
notes to aid his or her memory later. Which statement is behaviors.
true regarding note-taking?
Page: 31 Some use of history forms and note-taking may be unavoidable. But be
A) Note-taking may impede the nurse's observation of aware that note-taking during the interview has disadvantages. It breaks eye
the patient's nonverbal behaviors. contact too often, and it shifts attention away from the patient, which diminishes
B) Note-taking allows the patient to continue at his or her his or her sense of importance. It also may interrupt the patient's narrative flow,
own pace as the nurse records what is said. and it impedes the observation of the patient's nonverbal behavior.
C) Note-taking allows the nurse to shift attention away
from the patient, resulting in an increased comfort level.
D) Note-taking allows the nurse to break eye contact
with the patient, which may increase his or her level of
comfort.
During an interview, the nurse states, "You mentioned D) Open-ended question
shortness of breath. Tell me more about that." Which
verbal skill is used with this statement? Page: 32 The open-ended question asks for narrative information. It states the
topic to be discussed but only in general terms. The nurse should use it to begin
A) Reflection the interview, to introduce a new section of questions, and whenever the person
B) Facilitation introduces a new topic.
C) Direct question
D) Open-ended question
A nurse is taking complete health histories on all of the C) using biased or leading questions.
patients attending a wellness workshop. On the history
form, one of the written questions asks, "You don't smoke, Page: 36 This is an example of using leading or biased questions. Asking, "You
drink, or take drugs, do you?" This question is an example don't smoke, do you?" implies that one answer is "better" than another. If the
of: person wants to please someone, he or she is either forced to answer in a way
corresponding to their implied values or is made to feel guilty when admitting the
A) talking too much. other answer.
B) using confrontation.
C) using biased or leading questions.
D) using blunt language to deal with distasteful topics.