WGU C720 Operations and Supply Chain Management Complete
Objective Assessment: Comprehensive Evaluation of Production
System Inputs (Labor, Capital, Materials, and Financial Resources)
and Outputs (Goods and Services), Productivity Measurement and
Efficiency Ratios, Strategic Sustainability and Ethical Supply Chain
Responsibility, Competitive Advantage Analysis Using the VIRAL
Framework (Value, Inimitability, Rarity, Organizational Aptitude, and
Lifespan), Inventory Management Systems Across Raw Materials,
Work-in-Process (WIP), Finished Goods, Replacement Parts,
Supplies, and Transportation Pipeline Inventory, Demand Planning
and Forecasting Models Including Peak, Seasonal, Unexpected, and
Chase Demand Patterns, Safety Stock Optimization and Stockout
Risk Mitigation, Perpetual (Continuous Review) and Periodic
Inventory Control Systems, Reorder Point Strategies and Inventory
Monitoring Techniques, ABC Classification and Pareto Principle
(80/20 Rule) for Inventory Prioritization, Economic Order Quantity
(EOQ) Modeling for Cost Optimization Exam Questions Verified and
Provided with Complete A+ Graded Answers Latest Updated 2026
Inputs
People, capital, material, money
Outputs
Services and goods
Sustainability
,Defined broadly in operations and supply chain management as the ethical issues an
organization faces to balance financial performance while maintaining social responsibility
standards and a responsible environmental profile.
VIRAL
Acronym - A framework for competitive advantage.
Viral, Inimitable, Rare, Aptitude, Lifespan.
The advantage must provide Value to consumers; it should be Inimitable (not easily imitated),
Rare, and an organization must have the Aptitude (capability) and Lifespan (sustainability) to
earn appropriate returns on the advantage.
Productivity
A mathematical calculation; it is the ratio of the outputs achieved divided by the inputs
consumed to achieve those outputs.
6 Types of Inventory
o Raw Materials
o Work In Progress
o Finished Goods
o Replacement Parts Inventory
o Supplies
o Transportation
,Raw Materials
These parts and materials are obtained from suppliers and are used in the production
process.
Work-in-process (WIP)
These are partly finished parts, components, sub-assemblies, or modules.
Finished Goods
Items are ready to ship to the customer. No more work is required.
Replacement parts inventory
These are maintained to replace other parts in machinery or equipment as those parts wear
out
Supplies
Parts or materials are used to support the production process but not usually a component of
the product. These items, such as lubricant and cutting tools, are consumed in the production
process.
Transportation (pipeline):
The portion of inventory that is in the process of being shipped through the distribution
system.
, 4 Types of Demand
o Peak
o Seasonal
o Unexpected
o Chase
Peak Demand
Demand which occurs in response to planned events such as advertising, publicity or
promotion. The release of a popular game franchise's latest version often causes peak
demand for a few days or weeks.
Seasonal Demand
Demand as shoppers adjust their purchase velocity in line with holidays, especially Christmas.
But Halloween, Thanksgiving and even St. Patrick's Day also create seasonal demand for
certain kinds of merchandise.
Unexpected Demand
Demand which occurs due to a usually-unexpected event. For example, an underdog school
may upset a favorite during the NCAA's basketball tournament, causing a run on their
merchandise.
Chase Demand
Objective Assessment: Comprehensive Evaluation of Production
System Inputs (Labor, Capital, Materials, and Financial Resources)
and Outputs (Goods and Services), Productivity Measurement and
Efficiency Ratios, Strategic Sustainability and Ethical Supply Chain
Responsibility, Competitive Advantage Analysis Using the VIRAL
Framework (Value, Inimitability, Rarity, Organizational Aptitude, and
Lifespan), Inventory Management Systems Across Raw Materials,
Work-in-Process (WIP), Finished Goods, Replacement Parts,
Supplies, and Transportation Pipeline Inventory, Demand Planning
and Forecasting Models Including Peak, Seasonal, Unexpected, and
Chase Demand Patterns, Safety Stock Optimization and Stockout
Risk Mitigation, Perpetual (Continuous Review) and Periodic
Inventory Control Systems, Reorder Point Strategies and Inventory
Monitoring Techniques, ABC Classification and Pareto Principle
(80/20 Rule) for Inventory Prioritization, Economic Order Quantity
(EOQ) Modeling for Cost Optimization Exam Questions Verified and
Provided with Complete A+ Graded Answers Latest Updated 2026
Inputs
People, capital, material, money
Outputs
Services and goods
Sustainability
,Defined broadly in operations and supply chain management as the ethical issues an
organization faces to balance financial performance while maintaining social responsibility
standards and a responsible environmental profile.
VIRAL
Acronym - A framework for competitive advantage.
Viral, Inimitable, Rare, Aptitude, Lifespan.
The advantage must provide Value to consumers; it should be Inimitable (not easily imitated),
Rare, and an organization must have the Aptitude (capability) and Lifespan (sustainability) to
earn appropriate returns on the advantage.
Productivity
A mathematical calculation; it is the ratio of the outputs achieved divided by the inputs
consumed to achieve those outputs.
6 Types of Inventory
o Raw Materials
o Work In Progress
o Finished Goods
o Replacement Parts Inventory
o Supplies
o Transportation
,Raw Materials
These parts and materials are obtained from suppliers and are used in the production
process.
Work-in-process (WIP)
These are partly finished parts, components, sub-assemblies, or modules.
Finished Goods
Items are ready to ship to the customer. No more work is required.
Replacement parts inventory
These are maintained to replace other parts in machinery or equipment as those parts wear
out
Supplies
Parts or materials are used to support the production process but not usually a component of
the product. These items, such as lubricant and cutting tools, are consumed in the production
process.
Transportation (pipeline):
The portion of inventory that is in the process of being shipped through the distribution
system.
, 4 Types of Demand
o Peak
o Seasonal
o Unexpected
o Chase
Peak Demand
Demand which occurs in response to planned events such as advertising, publicity or
promotion. The release of a popular game franchise's latest version often causes peak
demand for a few days or weeks.
Seasonal Demand
Demand as shoppers adjust their purchase velocity in line with holidays, especially Christmas.
But Halloween, Thanksgiving and even St. Patrick's Day also create seasonal demand for
certain kinds of merchandise.
Unexpected Demand
Demand which occurs due to a usually-unexpected event. For example, an underdog school
may upset a favorite during the NCAA's basketball tournament, causing a run on their
merchandise.
Chase Demand
