WGU C954 INFORMATION TECHNOLOGY
MANAGEMENT 4 2026 SOLVED QUESTIONS
ANSWERS GRADED A PLUS STRATEGIC IT
PLANNING HANDBOOK
◉ information age.
Answer: A time when infinite quantities of facts are widely available
to anyone who can use a computer
◉ internet of things (IoT).
Answer: A world where interconnected Internet-enabled devices or
"things" have the ability to collect and share data without human
intervention
◉ machine-to-machine (M2M).
Answer: refers to devices that connect directly to there devices
◉ data aggregation.
Answer: The collection of data from various sources for the purpose
of data processing
◉ structured data.
,Answer: data that has defined length, type and format and includes
numbers, dates, or strings such as Customer Address
◉ ambient digital experience.
Answer: a blend of the physical, virtual, and electronic environments
creating a real-time ambient environment that changes as the user
moves form one place to another
◉ Internet of Everything (IoE).
Answer: a concept that extends the Internet of Things (IoT)
emphasis on machine-to-machine communications to describe a
more complex system that also encompasses people and processes
◉ autonomous agent.
Answer: software that carries out some set of operations on behalf
of a user or another program with some degree of independence or
autonomy, and employ some knowledge or representation of the
user's goals or desires
◉ autonomic computing.
Answer: a self-managing computing model named after, and
patterned on, the human body's autonomic nervous system
◉ transformation process.
,Answer: the technical core, especially in manufacturing
organizations; the actual conversion of inputs to outputs
◉ value-added.
Answer: the term used to describe the difference between the cost of
inputs and the value of price of outputs
◉ strategic business units (SBUs).
Answer: consists of several stand alone businesses
◉ materials requirement planning (MRP) system.
Answer: sales forecasts to make sure that needed parts and
materials are available at the right time and place in a specific
company
◉ tactical planning.
Answer: focuses on producing goods and services as efficiently as
possible within the strategic plan
◉ operational planning and control (OP&C).
Answer: deals with the day to day procedures for performing work,
including scheduling, inventory, and process management
, ◉ International Organization for Standardization (ISO).
Answer: a non-governmental organization established in 1947 to
promote the development of world standards to facilitate the
international exchange of goods and services
◉ process quality.
Answer: main goal is to produce defect free products
◉ six sigma quality.
Answer: the goal is to detect potential problems to prevent their
occurrence and achieve no more than 3.4 defects per million
opportunities
◉ malcolm baldric national quality awards.
Answer: 1987 U.S. standard awarding quality awards in seven key
areas: leadership, strategic planning, customer/market focus,
information and analysis, human resources focus, process
management, and business results
◉ ISO 900.
Answer: international organization for standardization (1947)
requiring a company to determine customer needs, including
regulatory and legal requirements including communication
arrangements. Other standards involve process control, product
testing, storage and delivery.
MANAGEMENT 4 2026 SOLVED QUESTIONS
ANSWERS GRADED A PLUS STRATEGIC IT
PLANNING HANDBOOK
◉ information age.
Answer: A time when infinite quantities of facts are widely available
to anyone who can use a computer
◉ internet of things (IoT).
Answer: A world where interconnected Internet-enabled devices or
"things" have the ability to collect and share data without human
intervention
◉ machine-to-machine (M2M).
Answer: refers to devices that connect directly to there devices
◉ data aggregation.
Answer: The collection of data from various sources for the purpose
of data processing
◉ structured data.
,Answer: data that has defined length, type and format and includes
numbers, dates, or strings such as Customer Address
◉ ambient digital experience.
Answer: a blend of the physical, virtual, and electronic environments
creating a real-time ambient environment that changes as the user
moves form one place to another
◉ Internet of Everything (IoE).
Answer: a concept that extends the Internet of Things (IoT)
emphasis on machine-to-machine communications to describe a
more complex system that also encompasses people and processes
◉ autonomous agent.
Answer: software that carries out some set of operations on behalf
of a user or another program with some degree of independence or
autonomy, and employ some knowledge or representation of the
user's goals or desires
◉ autonomic computing.
Answer: a self-managing computing model named after, and
patterned on, the human body's autonomic nervous system
◉ transformation process.
,Answer: the technical core, especially in manufacturing
organizations; the actual conversion of inputs to outputs
◉ value-added.
Answer: the term used to describe the difference between the cost of
inputs and the value of price of outputs
◉ strategic business units (SBUs).
Answer: consists of several stand alone businesses
◉ materials requirement planning (MRP) system.
Answer: sales forecasts to make sure that needed parts and
materials are available at the right time and place in a specific
company
◉ tactical planning.
Answer: focuses on producing goods and services as efficiently as
possible within the strategic plan
◉ operational planning and control (OP&C).
Answer: deals with the day to day procedures for performing work,
including scheduling, inventory, and process management
, ◉ International Organization for Standardization (ISO).
Answer: a non-governmental organization established in 1947 to
promote the development of world standards to facilitate the
international exchange of goods and services
◉ process quality.
Answer: main goal is to produce defect free products
◉ six sigma quality.
Answer: the goal is to detect potential problems to prevent their
occurrence and achieve no more than 3.4 defects per million
opportunities
◉ malcolm baldric national quality awards.
Answer: 1987 U.S. standard awarding quality awards in seven key
areas: leadership, strategic planning, customer/market focus,
information and analysis, human resources focus, process
management, and business results
◉ ISO 900.
Answer: international organization for standardization (1947)
requiring a company to determine customer needs, including
regulatory and legal requirements including communication
arrangements. Other standards involve process control, product
testing, storage and delivery.
