INTRODUCTION TO OPERATIONS AND SUPPLY
CHAIN MANAGEMENT 2026 ACTUAL TEST
PAPER QUESTIONS SOLUTIONS VERIFIED
COMPLETE STUDY PACKAGE
◉ What are the eight Ms of operations management?
Answer: Money, Manpower, Materials, Methods, Management, and
three additional Ms not specified in the text.
◉ What does the term 'value added' refer to?
Answer: The additional value of a good over the cost used to
produce it.
◉ What are the three modes of operations management?
Answer: Primary (sourcing of materials), Secondary (production of
goods), Tertiary (services only).
◉ Why is operations management considered a core management
function?
Answer: It involves managing people, equipment, technology,
information, and all resources needed in the production of goods
and services.
, ◉ What are 'order qualifiers'?
Answer: Products that meet consumers' basic criteria for
consideration.
◉ What are 'order winners'?
Answer: Products that meet specific criteria that lead to purchase.
◉ What historical event marked the prominence of the
manufacturing sector?
Answer: The First Industrial Revolution.
◉ What is the significance of the term 'operations management'?
Answer: It was coined to reflect the expanded responsibilities of
production managers to include management of products, services,
and supply chains.
◉ What are the three dimensions of the ESG framework?
Answer: Environmental, Social, and Governance.
◉ What does the environmental dimension of ESG include?
Answer: Information on climate change, greenhouse gas emissions,
waste management, recycling, pollution, energy efficiency, and water
management.
CHAIN MANAGEMENT 2026 ACTUAL TEST
PAPER QUESTIONS SOLUTIONS VERIFIED
COMPLETE STUDY PACKAGE
◉ What are the eight Ms of operations management?
Answer: Money, Manpower, Materials, Methods, Management, and
three additional Ms not specified in the text.
◉ What does the term 'value added' refer to?
Answer: The additional value of a good over the cost used to
produce it.
◉ What are the three modes of operations management?
Answer: Primary (sourcing of materials), Secondary (production of
goods), Tertiary (services only).
◉ Why is operations management considered a core management
function?
Answer: It involves managing people, equipment, technology,
information, and all resources needed in the production of goods
and services.
, ◉ What are 'order qualifiers'?
Answer: Products that meet consumers' basic criteria for
consideration.
◉ What are 'order winners'?
Answer: Products that meet specific criteria that lead to purchase.
◉ What historical event marked the prominence of the
manufacturing sector?
Answer: The First Industrial Revolution.
◉ What is the significance of the term 'operations management'?
Answer: It was coined to reflect the expanded responsibilities of
production managers to include management of products, services,
and supply chains.
◉ What are the three dimensions of the ESG framework?
Answer: Environmental, Social, and Governance.
◉ What does the environmental dimension of ESG include?
Answer: Information on climate change, greenhouse gas emissions,
waste management, recycling, pollution, energy efficiency, and water
management.
