PHOENIX FIRE DEPARTMENT UPDATED EXAMS TEST
PAPER QUESTIONS AND ANSWERS SURE A+
✔✔Teamwork - Four Parts (#4) - ✔✔As a team, we believe that all members have the
responsibilty to mentor others.
✔✔Innovation - Three Parts (#1) - ✔✔We recognize the value of personal development,
training and the need for change in responding to the ever-evolving needs of our
customers and members.
✔✔Innovation - Three Parts (#2) - ✔✔We are committed to seeking our effective
methods and progressive thinking.
✔✔Innovation - Three Parts (#3) - ✔✔We embrace new technologies to continuously
improve service delivery.
✔✔Total Wellness - Four Parts (#1) - ✔✔We are indiviually and collectively responsible
for our physical and mental health. Physical, mental, spiritual and financial wellness is
essential to living a long and prosperous life.
✔✔Total Wellness - Four Parts (#2) - ✔✔As members of the Phoenix Fire Department,
our personal goal is to enjoy a long, healthy life after many years of service of caring for
others. We can ensure this by making health lifestyle choices and encouraging other
members to follow.
, ✔✔Total Wellness - Four Parts (#3) - ✔✔We will be observant and seek out any peer
that is in need and take action to assist in the well-being of that members which will
ultimately enhance the well-being of the Phoenix Fire Department.
✔✔Total Wellness - Four Parts (#4) - ✔✔We are committed to the resiliency of every
individual in our organization. Guides to total wellness can be found at
www.firestrong.org.
✔✔Communication - Three Parts (#1) - ✔✔We believe communication is essential to
the unity and performance of our organization.
✔✔Communication - Three Parts (#2) - ✔✔We are committed to providing effective and
responsive means of communication throughout our organizaiton and community.
✔✔Communication - Three Parts (#3) - ✔✔The labor management process is a vital
means of communicating the views and progressive ideas of our members at all levels
of our organization. We are committed to this process.
✔✔What is the PDF way? - ✔✔A philosophy that describes in detail the way each
Phoenix Fire Department member, regardless of rank or position, is expected to
perform, behave and interact with each other and the public.
✔✔Putting this philosophy into practice requires ______________. - ✔✔A constant
conscious effort from each of us.
✔✔What does the PDF Way document describe? - ✔✔It descibes our department
philosophy. It describes our vision values, standards, and ideals. This the Phoenix Fire
Department Way.
✔✔The PDF Way describes and guides ___________________________. - ✔✔Our
behavioral and performance expectations.
✔✔As public servants, we work for ________________________________. - ✔✔the
common good of the residents, workers and visitors of Phoenix.
✔✔The PDF way incorporates values of__________________________. - ✔✔service
excellence, safety, integrity, professionalism, communication, teamwork and respect.
✔✔In order to provide the best service to the public, _______________. - ✔✔we are
committed to the training, education, and well-being of each member of the department.
✔✔The PFD serves a vast geographical area with expertly trained firefighters and
support staff using ________________. - ✔✔state of the art equipment and apparatus.
PAPER QUESTIONS AND ANSWERS SURE A+
✔✔Teamwork - Four Parts (#4) - ✔✔As a team, we believe that all members have the
responsibilty to mentor others.
✔✔Innovation - Three Parts (#1) - ✔✔We recognize the value of personal development,
training and the need for change in responding to the ever-evolving needs of our
customers and members.
✔✔Innovation - Three Parts (#2) - ✔✔We are committed to seeking our effective
methods and progressive thinking.
✔✔Innovation - Three Parts (#3) - ✔✔We embrace new technologies to continuously
improve service delivery.
✔✔Total Wellness - Four Parts (#1) - ✔✔We are indiviually and collectively responsible
for our physical and mental health. Physical, mental, spiritual and financial wellness is
essential to living a long and prosperous life.
✔✔Total Wellness - Four Parts (#2) - ✔✔As members of the Phoenix Fire Department,
our personal goal is to enjoy a long, healthy life after many years of service of caring for
others. We can ensure this by making health lifestyle choices and encouraging other
members to follow.
, ✔✔Total Wellness - Four Parts (#3) - ✔✔We will be observant and seek out any peer
that is in need and take action to assist in the well-being of that members which will
ultimately enhance the well-being of the Phoenix Fire Department.
✔✔Total Wellness - Four Parts (#4) - ✔✔We are committed to the resiliency of every
individual in our organization. Guides to total wellness can be found at
www.firestrong.org.
✔✔Communication - Three Parts (#1) - ✔✔We believe communication is essential to
the unity and performance of our organization.
✔✔Communication - Three Parts (#2) - ✔✔We are committed to providing effective and
responsive means of communication throughout our organizaiton and community.
✔✔Communication - Three Parts (#3) - ✔✔The labor management process is a vital
means of communicating the views and progressive ideas of our members at all levels
of our organization. We are committed to this process.
✔✔What is the PDF way? - ✔✔A philosophy that describes in detail the way each
Phoenix Fire Department member, regardless of rank or position, is expected to
perform, behave and interact with each other and the public.
✔✔Putting this philosophy into practice requires ______________. - ✔✔A constant
conscious effort from each of us.
✔✔What does the PDF Way document describe? - ✔✔It descibes our department
philosophy. It describes our vision values, standards, and ideals. This the Phoenix Fire
Department Way.
✔✔The PDF Way describes and guides ___________________________. - ✔✔Our
behavioral and performance expectations.
✔✔As public servants, we work for ________________________________. - ✔✔the
common good of the residents, workers and visitors of Phoenix.
✔✔The PDF way incorporates values of__________________________. - ✔✔service
excellence, safety, integrity, professionalism, communication, teamwork and respect.
✔✔In order to provide the best service to the public, _______________. - ✔✔we are
committed to the training, education, and well-being of each member of the department.
✔✔The PFD serves a vast geographical area with expertly trained firefighters and
support staff using ________________. - ✔✔state of the art equipment and apparatus.
