Ashworth College: Human Relations Quiz 4 | Questions and answers | latest Summer 26.

Human Relations – Quiz 4 Attempt Score 93.3 % Overall Grade (Highest Attempt) 93.3 % Question 1 3.33 poin Which statement is a myth about human relations? Question options: High-quality relationships are important to success. People are an organization's most valuable asset. Leaders are born, not made. A human relations course is as important as a technical course. Questio n 2 3.333 / 3. points Which reflects a positive attitude? Question options: a) "How many times do I have to tell you not to do it that way?" b) "I am not to blame. The manager gave me very less time." c) "Don't ask me. I just work here." d) "I'm an important member of our department's team." Questio n 3 3.333 / 3. pointsPersistence, credibility, conformity, and organization are terms that describe the traits of Question options: weak adjustment. weak surgency. high agreeableness. high conscientiousness. Questio n 4 3.333 / 3. points Mark is a sales executive with Emergo Systems. Mark can leave early from office for his piano practice sessions as soon as he achieves his daily target. Which is exemplified in this scenario? Question options: Win–lose High-directive–low-supportive Win–win Zero-sum Questio n 5 3.333 / 3. points Samantha loves going to work because she has made many friends at work. To which of the following determinants can her job satisfaction be attributed? Question options: Growth and mobilitySupervision Pay and benefits Coworkers Questio n 6 3.333 / 3. points Which is a human relations guideline? Question options: Calling people by their names Being narcissistic Being physically fit Acting before one thinks Questio n 7 3.333 / 3. points In the context of learning styles, which statement is true about accommodators? Question options: They tend to learn primarily from hands-on experience. They are only concerned with abstract ideas and concepts. They prefer dealing with technical tasks and problems. They seek practical uses for information focusing on solutions.Questio n 8 3.333 / 3. points Joseph and Steve are part of a sales team for a multinational company. They attend all project meetings together and work together in projects. They also support each other to meet the sales objectives. Identify the behavior shown by Joseph and Steve. Question options: High-directive–high-supportive (HD–HS) behavior High-directive–low-supportive (HD–LS) behavior Group behavior Individual behavior Questio n 9 3.333 / 3. points Nancy, an employee at MegaWorks Corp., has been on the job for only a week. She needs to ask the accountant some questions, but she doesn't remember his name. Which would be most appropriate for Nancy to do before contacting the accountant? Question options: Get the work done without using his name. Ask the accountant his name once again. Address the accountant with a title like "Sir." Ask someone for the accountant's name.Question 10 3.333 / 3. points Which refers to an increase in performance caused by the special attention given to employees, rather than tangible changes in the work? Question options: Scientific management Functionalism Taylorism The Hawthorne effect Question 11 3.333 / 3. points Kathy enjoys brainstorming. She gathers all the facts and analyzes a situation from multiple perspectives before making a decision. As a result, she sometimes misses opportunities. Which is most likely Kathy's preferred learning style? Question options: Converger Diverger Assimilator Accommodator Question 12 3.333 / 3. points Debra is a marketing researcher at Dale Manufacturers Inc. She enjoys compiling information. Debra always follows scientific procedures when conducting research. She believes that although questionnaires are useful,watching people select products in stores provides more valuable information. Which is most likely Debra's learning style? Question options: Accommodator Converger Assimilator Diverger Question 13 3.333 / 3. points The _______ is the time it takes to make a good impression. Question options: four-minute barrier threshold period frame of reference six-minute sell Question 14 3.333 / 3. points Jerry is a considerate person and is liberal in accepting the changes in his organization. Owing to his gregarious nature, Jerry has a lot of friends where he works. He finds it easy to establish a rapport with people. Which Big Five personality dimensions is best reflected by Jerry in the scenario? Question options: AgreeablenessAdjustment Conscientiousness Surgency Question 15 3.333 / 3. points Alvin tells his parents, "We don't see things the same way because you are old and I am young." Which perception bias does Alvin have? Question options: Expectations Selective exposure Projection Frame of reference Question 16 3.333 / 3. points "There are many Asians and Europeans working in our company." Which challenge in the field of human relations does this statement reflect? Question options: Technology Crisis Ethics DiversityQuestion 17 3.333 / 3. points Prolifik, a software startup, received an award for the best innovative business. They developed a new software application that can be used by manufacturing industries around the world. The employees worked hard to achieve this feat. Which level of behavior is most likely exemplified in this scenario? Question options: Organizational Group High-directive–high-supportive (HD–HS) behavior Individual Question 18 3.333 / 3. points Victor, a sales representative with Ignis Laboratories, works for more than 40 hours a week. Nevertheless, he enjoys his work and achieves his weekly and monthly targets. This has made him a top performer in the company. Identify the stressor that Victor has successfully managed. Question options: Management behavior Degree of job satisfaction Organizational climate High-directive–high-supportive behavior Question 19 3.333 / 3. pointsWhen employees need to be made aware of their negative attitude so that they can change, their managers should Question options: accentuate negative consequences. make working conditions as pleasant as possible. provide negative consequences. give them feedback and support. Question 20 3.333 / 3. points _______ published Theory X and Theory Y in the 1960s. Question options: Douglas McGregor Elton Mayo Eric Berne Frederick Taylor Question 21 3.333 / 3. points _______ is a continuum that reflects one's belief in the influence of internal or external causes on one's destiny. Question options: Locus of control SurgencyPerceptual congruence Conscientiousness Question 22 0 / 3. points Which was an assumption made by scientific managers? Question options: Workers always acted rationally. Profit would be increased if employees worked shorter hours. Food and housing were the prime motivation for workers. Money was not the only motivation for workers. Question 23 3.333 / 3. points _______ cultivates the capacity to acquire knowledge, adapt, and change with the environment to be innovative with speed. Question options: Learning organization Survey feedback Systems effect Organizational culture Question 24 0 / 3. pointsJonathan tends to look for the natural goodness in his employees, and his employees have reported high levels of job satisfaction. Jonathan's attitude best reflects Question options: Theory X. the self-actualization theory. Theory Y. the expectation theory. Question 25 3.333 / 3. points Which question is part of the Rotary International four-way test? Question options: Does it break any laws? Will it be beneficial to me? Is it the truth? Is it fair to me? Question 26 3.333 / 3. points Who developed Theory Z? Question options: Eric Berne Elton MayoRobert Owen William Ouchi Question 27 3.333 / 3. points "I enjoy fixing cars; it is often challenging to determine what is wrong and how to fix it." Which determinant of job satisfaction does this statement reflect? Question options: a) Pay and benefits b) The work itself c) Growth and upward mobility d) Supervision Questio n 28 3.333 / 3. points Mathew is a sales representative with Kaar Components Ltd. Mathew tends to hear only those pieces of information that interest him while ignoring the rest. This behavior has affected his sales, and his manager often reprimands him. Which is most likely Mathew's perception bias? Question options: Expectations Frame of reference Stereotypes Selective exposureQuestion 29 3.333 / 3. points Which refers to the moral standard of right and wrong behavior? Question options: Utility Spirituality Attribution Ethics Question 30 3.333 / 3. points Don is a quality control manager at Vittel Glass House. He shouts at his subordinates if they fail to meet his expectations. This has severely affected his relationship with his subordinates. Which is a guideline for effective human relations that Don should follow to correct this? Question options: He should be genuinely interested in himself. He should create a win–lose situation in the company. He should think before acting. He should listen to other managers. Attempt Score 93.3 % Overall Grade (Highest Attempt) 93.3% Question 1 3.33 poin Which statement is a myth about human relations? Question options: High-quality relationships are important to success. People are an organization's most valuable asset. Leaders are born, not made. A human relations course is as important as a technical course. Questio n 2 3.333 / 3. points Which reflects a positive attitude? Question options: a) "How many times do I have to tell you not to do it that way?" b) "I am not to blame. The manager gave me very less time." c) "Don't ask me. I just work here." d) "I'm an important member of our department's team." Questio n 3 3.333 / 3. points Persistence, credibility, conformity, and organization are terms that describe the traits of Question options:weak adjustment. weak surgency. high agreeableness. high conscientiousness. Questio n 4 3.333 / 3. points Mark is a sales executive with Emergo Systems. Mark can leave early from office for his piano practice sessions as soon as he achieves his daily target. Which is exemplified in this scenario? Question options: Win–lose High-directive–low-supportive Win–win Zero-sum Questio n 5 3.333 / 3. points Samantha loves going to work because she has made many friends at work. To which of the following determinants can her job satisfaction be attributed? Question options: Growth and mobility SupervisionPay and benefits Coworkers Questio n 6 3.333 / 3. points Which is a human relations guideline? Question options: Calling people by their names Being narcissistic Being physically fit Acting before one thinks Questio n 7 3.333 / 3. points In the context of learning styles, which statement is true about accommodators? Question options: They tend to learn primarily from hands-on experience. They are only concerned with abstract ideas and concepts. They prefer dealing with technical tasks and problems. They seek practical uses for information focusing on solutions. Questio n 8 3.333 / 3. pointsJoseph and Steve are part of a sales team for a multinational company. They attend all project meetings together and work together in projects. They also support each other to meet the sales objectives. Identify the behavior shown by Joseph and Steve. Question options: High-directive–high-supportive (HD–HS) behavior High-directive–low-supportive (HD–LS) behavior Group behavior Individual behavior Questio n 9 3.333 / 3. points Nancy, an employee at MegaWorks Corp., has been on the job for only a week. She needs to ask the accountant some questions, but she doesn't remember his name. Which would be most appropriate for Nancy to do before contacting the accountant? Question options: Get the work done without using his name. Ask the accountant his name once again. Address the accountant with a title like "Sir." Ask someone for the accountant's name. Question 10 3.333 / 3. points Which refers to an increase in performance caused by the special attention given to employees, rather than tangible changes in the work? Question options:Scientific management Functionalism Taylorism The Hawthorne effect Question 11 3.333 / 3. points Kathy enjoys brainstorming. She gathers all the facts and analyzes a situation from multiple perspectives before making a decision. As a result, she sometimes misses opportunities. Which is most likely Kathy's preferred learning style? Question options: Converger Diverger Assimilator Accommodator Question 12 3.333 / 3. points Debra is a marketing researcher at Dale Manufacturers Inc. She enjoys compiling information. Debra always follows scientific procedures when conducting research. She believes that although questionnaires are useful, watching people select products in stores provides more valuable information. Which is most likely Debra's learning style? Question options: AccommodatorConverger Assimilator Diverger Question 13 3.333 / 3. points The _______ is the time it takes to make a good impression. Question options: four-minute barrier threshold period frame of reference six-minute sell Question 14 3.333 / 3. points Jerry is a considerate person and is liberal in accepting the changes in his organization. Owing to his gregarious nature, Jerry has a lot of friends where he works. He finds it easy to establish a rapport with people. Which Big Five personality dimensions is best reflected by Jerry in the scenario? Question options: Agreeableness Adjustment Conscientiousness SurgencyQuestion 15 3.333 / 3. points Alvin tells his parents, "We don't see things the same way because you are old and I am young." Which perception bias does Alvin have? Question options: Expectations Selective exposure Projection Frame of reference Question 16 3.333 / 3. points "There are many Asians and Europeans working in our company." Which challenge in the field of human relations does this statement reflect? Question options: Technology Crisis Ethics Diversity Question 17 3.333 / 3. points Prolifik, a software startup, received an award for the best innovative business. They developed a new software application that can be used by manufacturing industries around the world. The employees worked hard toachieve this feat. Which level of behavior is most likely exemplified in this scenario? Question options: Organizational Group High-directive–high-supportive (HD–HS) behavior Individual Question 18 3.333 / 3. points Victor, a sales representative with Ignis Laboratories, works for more than 40 hours a week. Nevertheless, he enjoys his work and achieves his weekly and monthly targets. This has made him a top performer in the company. Identify the stressor that Victor has successfully managed. Question options: Management behavior Degree of job satisfaction Organizational climate High-directive–high-supportive behavior Question 19 3.333 / 3. points When employees need to be made aware of their negative attitude so that they can change, their managers should Question options: accentuate negative working conditions as pleasant as possible. provide negative consequences. give them feedback and support. Question 20 3.333 / 3. points _______ published Theory X and Theory Y in the 1960s. Question options: Douglas McGregor Elton Mayo Eric Berne Frederick Taylor Question 21 3.333 / 3. points _______ is a continuum that reflects one's belief in the influence of internal or external causes on one's destiny. Question options: Locus of control Surgency Perceptual congruence ConscientiousnessQuestion 22 0 / 3. points Which was an assumption made by scientific managers? Question options: Workers always acted rationally. Profit would be increased if employees worked shorter hours. Food and housing were the prime motivation for workers. Money was not the only motivation for workers. Question 23 3.333 / 3. points _______ cultivates the capacity to acquire knowledge, adapt, and change with the environment to be innovative with speed. Question options: Learning organization Survey feedback Systems effect Organizational culture Question 24 0 / 3. points Jonathan tends to look for the natural goodness in his employees, and his employees have reported high levels of job satisfaction. Jonathan's attitude best reflects Question options:Theory X. the self-actualization theory. Theory Y. the expectation theory. Question 25 3.333 / 3. points Which question is part of the Rotary International four-way test? Question options: Does it break any laws? Will it be beneficial to me? Is it the truth? Is it fair to me? Question 26 3.333 / 3. points Who developed Theory Z? Question options: Eric Berne Elton Mayo Robert Owen William OuchiQuestion 27 3.333 / 3. points "I enjoy fixing cars; it is often challenging to determine what is wrong and how to fix it." Which determinant of job satisfaction does this statement reflect? Question options: a) Pay and benefits b) The work itself c) Growth and upward mobility d) Supervision Questio n 28 3.333 / 3. points Mathew is a sales representative with Kaar Components Ltd. Mathew tends to hear only those pieces of information that interest him while ignoring the rest. This behavior has affected his sales, and his manager often reprimands him. Which is most likely Mathew's perception bias? Question options: Expectations Frame of reference Stereotypes Selective exposure Question 29 3.333 / 3. points Which refers to the moral standard of right and wrong behavior?Question options: Utility Spirituality Attribution Ethics Question 30 3.333 / 3. points Don is a quality control manager at Vittel Glass House. He shouts at his subordinates if they fail to meet his expectations. This has severely affected his relationship with his subordinates. Which is a guideline for effective human relations that Don should follow to correct this? Question options: He should be genuinely interested in himself. He should create a win–lose situation in the company. He should think before acting. He should listen to other managers.