WGU C208 Change Management and Innovation
questions and answers 2026\2027 A+ Grade
Subculture
- correct answer A group of people with a culture which is different from the larger culture to which they
belong.
Change Curve Model
- correct answer A change process model that explores how individuals manage personal change.
Leadership
- correct answer The process by which one person influences the thoughts, attitudes, and behaviors of
others.
Organizational change
- correct answer The act or fact of making an organization something different from what it is or from
what it would be if left alone.
Paradigm
- correct answer A theory or model about how something should be done, made, or conceived.
Bridges' Transitional Model
- correct answer A change process model with three stages: Ending, Losing, and Letting Go; The Neutral
Zone; and New Beginning.
First, Second, and Third Order Change Model
- correct answer A change process model that explores different orders of change: First - conformative,
Second - reformative, and Third - transformative.
Creativity
- correct answer The generation of new ideas by individuals and teams.
, Innovation
- correct answer The process by which an organization generates new ideas and converts them into new
products, business practices, and strategies that create value.
Cultural norms
- correct answer A culture's expectation of its members' behavior in any given situation.
Cultural Web Model
- correct answer An organizational culture model that reviews six cultural elements: stories, rituals and
routines, symbols, organizational structure, control systems, and power structure.
Organizational behavior
- correct answer The study of how people, individuals, and groups act in organizations and how
organizations can be made more effective.
Organizational culture
- correct answer The basic tacit assumptions about how the world is and ought to be that a group of
people share and that determines their perceptions, thoughts, feelings, and their overt behavior.
Organizational Cultural Assessment Model
- correct answer A model that categorizes an organization as having one of four types of culture: Clan,
Adhocracy, Market, or Hierarchy.
Change management
- correct answer The process of managing change in an organization.
Revolutionary change
- correct answer A type of change that challenges the established order in fundamental ways.
Diffusion of Innovation Theory
- correct answer A model developed by Everett Rogers that seeks to analyze why and how innovations
gain popularity.
questions and answers 2026\2027 A+ Grade
Subculture
- correct answer A group of people with a culture which is different from the larger culture to which they
belong.
Change Curve Model
- correct answer A change process model that explores how individuals manage personal change.
Leadership
- correct answer The process by which one person influences the thoughts, attitudes, and behaviors of
others.
Organizational change
- correct answer The act or fact of making an organization something different from what it is or from
what it would be if left alone.
Paradigm
- correct answer A theory or model about how something should be done, made, or conceived.
Bridges' Transitional Model
- correct answer A change process model with three stages: Ending, Losing, and Letting Go; The Neutral
Zone; and New Beginning.
First, Second, and Third Order Change Model
- correct answer A change process model that explores different orders of change: First - conformative,
Second - reformative, and Third - transformative.
Creativity
- correct answer The generation of new ideas by individuals and teams.
, Innovation
- correct answer The process by which an organization generates new ideas and converts them into new
products, business practices, and strategies that create value.
Cultural norms
- correct answer A culture's expectation of its members' behavior in any given situation.
Cultural Web Model
- correct answer An organizational culture model that reviews six cultural elements: stories, rituals and
routines, symbols, organizational structure, control systems, and power structure.
Organizational behavior
- correct answer The study of how people, individuals, and groups act in organizations and how
organizations can be made more effective.
Organizational culture
- correct answer The basic tacit assumptions about how the world is and ought to be that a group of
people share and that determines their perceptions, thoughts, feelings, and their overt behavior.
Organizational Cultural Assessment Model
- correct answer A model that categorizes an organization as having one of four types of culture: Clan,
Adhocracy, Market, or Hierarchy.
Change management
- correct answer The process of managing change in an organization.
Revolutionary change
- correct answer A type of change that challenges the established order in fundamental ways.
Diffusion of Innovation Theory
- correct answer A model developed by Everett Rogers that seeks to analyze why and how innovations
gain popularity.
