Actual Complete Real Exam Questions And Correct
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A woman calls to tell you she has received a bill for outpatient
services (she has already spoken to the billing department) but
was never a
patient at the facility. She suspects someone has fraudulently
used her name and insurance information. She requests a copy of
the record "out of curiosity." You should tell her?
You will speak to the appropriate manager about correcting the
situation so that the record does not appear under her name, but
you
cannot release health information related to another person
without the consent of the patient
A man calls and says that he wants his History & Physical sent to an
insurance company because he is applying for life insurance. He
states, "One minor thing- if it has anything in there about my
history of smoking, please redact that information." Do you tell
him?
You must copy the report in full, as it appears in the record. You
apologize that you cannot fulfill his special request, but this
would be considered tampering with his medical record
,If a patient pays for medical service with cash (no insurance
claims) and asks that the information from the visit be restricted
from being
disclosed to the patient's insurance company, must the provider
honor the patient's request?
YES
You are working in a clinic filling in for a vacationing employee,
who is the only employee at this location. A request and valid
authorization for the medical records of your neighbor is in the
stack of requests you
have to process today. You should?
Read as little as possible. Any information you learn while
processing the request must be kept confidential and
safeguarded
,A nurse who works at your facility comes into the HIM
department to request copies of the medical record of her
mother-in-law, who now resides in a local nursing home. The
nurse tells you she has power of attorney and needs the
records for personal reasons.
You request a copy of the power of attorney to make sure that
this includes power of attorney for healthcare. Then you follow
the
appropriate disclosure procedure
You are working in a small town where everyone knows
everyone else. A mother comes in and asks for copies of her
daughter's medical records.
The daughter is 20 years old and attends college out of town. The
mother also explains that they are changing HMOs, so she needs
the records to take to the new clinic. The authorization is signed
by the mom. You should?
1. Tell the mom you need her daughter's authorization to
disclose the records to the mother 2. Tell the mom that she can
have the new clinic request the records directly for treatment
purposes
, You are working in a children's hospital. You have received a
request
from the mother of a 17-year-old married patient for his medical
records.
The parents consented for the 17-year-old to marry, and
marriage is grounds for emancipation in the state. The mother
requests her son's
records to complete the personal health record she has compiled
and wishes to give to her son. You should?
Tell the mom the son must sign the authorization since he is an
emancipated minor.
A man walks into the Health Information Management Department
where you work. He is asking for copies of his Now deceased
father's records. You should?
Ask for a copy of court documents appointing him executor or
administrator of the father's estate. If there is no executor or
administrator, ask for a copy of the death certificate and
determine who is "next of kin" or has access to a deceased
patient's records in your state before you prepare the records
for disclosure