COPE HEALTH SCHOLARS ACTUAL FINAL EXAM ALL
QUESTIONS AND ANSWERS SURE A+
✔✔Things to remember when taking a patient's vital signs - ✔✔The tubing of the blood
pressure monitor should be along the inner arm.
The tubing of the pulse ox should be on the top.
The red light of the pulse ox should be on the top of the fingernail.
The pulse ox should be placed on the opposite arm as the blood pressure monitor.
Rolling machines should be wiped down, since they're transportable.
The temporal thermometer should be wiped down with alcohol wipes.
When the pain level is high, ask if it's a new pain and where it's located.
✔✔AIDET - ✔✔ACKNOWLEDGE the patient.
INTRODUCE yourself as a Health Scholar.
DURATION of task should be communicated.
EXPLAIN the task as you're doing it.
THANK the patient.
,✔✔SKAHI - ✔✔SIGNS outside the door.
KNOCK on the door.
ASSESS patient surroundings to understand their state.
HAND HYGIENE (gel and gloves).
IDENTIFY the patient in 2 ways.
✔✔HCAHPS - ✔✔Survey: Hospital Consumer Assessment of Healthcare Providers and
Systems
Measures:
- Environment cleanliness*
- Environment quietness*
- Nurse communication
- Physician communication
- Communication about pain*
- Communication about medications
- Responsiveness of hospital staff*
- Discharge information*
- Transition of care
- Overall hospital rating
- Likely to recommend
✔✔Program Manager number to report incidents - ✔✔888-248-2914
✔✔Incident - ✔✔Unexpected or unanticipated event that needs to be reported.
1. Tell the charge nurse.
2. Call the program manager.
Ex: patient/visitor fall
✔✔Injury - ✔✔Any physical, mental, or emotional harm that you undergo at the hospital.
1. Tell charge nurse.
2. Get first aid.
3. Call Program Manager
Ex: harassment, needle stick
✔✔Mandatory reporting - ✔✔Reporting of suspicious events or behavior to authorities.
✔✔Are Health Scholars mandatory reporters? - ✔✔Not according to law, but yes
according to COPE policies. Report suspicious behavior to staff member or COPE staff
member.
, ✔✔What 4 things are Health Scholars required to report? - ✔✔Child abuse, domestic
abuse, elderly abuse, harassment
✔✔Where to report codes - ✔✔Dial 6464
Name, location/campus
✔✔Code Gray - ✔✔Combative/disruptive patient confronting staff.
Go to location of patient.
✔✔Code White - ✔✔Child/ Pediatric CPR. Follow instructions from nurse
✔✔Code Red - ✔✔Fire.
Call code when you see smoke or fire.
Close all doors.
Follow RACE
✔✔RACE - ✔✔RESCUE
ALARM
CONFINE
EXTINGUISH
✔✔Code Blue - ✔✔Adult medical emergency (14+).
Follow instructions from nurse.
✔✔Code Orange - ✔✔Hazardous material spill.
Block off area. Do not clean.
✔✔Code Pink - ✔✔Infant abduction.
Guard entrance/exit. Look for suspicious items
Nurses must use bassinets. Visitors must have badge.
✔✔Code Purple - ✔✔Missing child patient.
Report to security/public safety. Look for suspicious situations.
✔✔Code Yellow - ✔✔Bomb threat.
If called, get information about location, appearance, and when it will go off. Look for
suspicious situations.
✔✔Code Silver - ✔✔Person with weapon, or hostage situation.
DO NOT go to location. Follow instructions from nurse.
✔✔Triage - ✔✔Disaster internal -- hospital full
Disaster external -- lots of incoming patientes
QUESTIONS AND ANSWERS SURE A+
✔✔Things to remember when taking a patient's vital signs - ✔✔The tubing of the blood
pressure monitor should be along the inner arm.
The tubing of the pulse ox should be on the top.
The red light of the pulse ox should be on the top of the fingernail.
The pulse ox should be placed on the opposite arm as the blood pressure monitor.
Rolling machines should be wiped down, since they're transportable.
The temporal thermometer should be wiped down with alcohol wipes.
When the pain level is high, ask if it's a new pain and where it's located.
✔✔AIDET - ✔✔ACKNOWLEDGE the patient.
INTRODUCE yourself as a Health Scholar.
DURATION of task should be communicated.
EXPLAIN the task as you're doing it.
THANK the patient.
,✔✔SKAHI - ✔✔SIGNS outside the door.
KNOCK on the door.
ASSESS patient surroundings to understand their state.
HAND HYGIENE (gel and gloves).
IDENTIFY the patient in 2 ways.
✔✔HCAHPS - ✔✔Survey: Hospital Consumer Assessment of Healthcare Providers and
Systems
Measures:
- Environment cleanliness*
- Environment quietness*
- Nurse communication
- Physician communication
- Communication about pain*
- Communication about medications
- Responsiveness of hospital staff*
- Discharge information*
- Transition of care
- Overall hospital rating
- Likely to recommend
✔✔Program Manager number to report incidents - ✔✔888-248-2914
✔✔Incident - ✔✔Unexpected or unanticipated event that needs to be reported.
1. Tell the charge nurse.
2. Call the program manager.
Ex: patient/visitor fall
✔✔Injury - ✔✔Any physical, mental, or emotional harm that you undergo at the hospital.
1. Tell charge nurse.
2. Get first aid.
3. Call Program Manager
Ex: harassment, needle stick
✔✔Mandatory reporting - ✔✔Reporting of suspicious events or behavior to authorities.
✔✔Are Health Scholars mandatory reporters? - ✔✔Not according to law, but yes
according to COPE policies. Report suspicious behavior to staff member or COPE staff
member.
, ✔✔What 4 things are Health Scholars required to report? - ✔✔Child abuse, domestic
abuse, elderly abuse, harassment
✔✔Where to report codes - ✔✔Dial 6464
Name, location/campus
✔✔Code Gray - ✔✔Combative/disruptive patient confronting staff.
Go to location of patient.
✔✔Code White - ✔✔Child/ Pediatric CPR. Follow instructions from nurse
✔✔Code Red - ✔✔Fire.
Call code when you see smoke or fire.
Close all doors.
Follow RACE
✔✔RACE - ✔✔RESCUE
ALARM
CONFINE
EXTINGUISH
✔✔Code Blue - ✔✔Adult medical emergency (14+).
Follow instructions from nurse.
✔✔Code Orange - ✔✔Hazardous material spill.
Block off area. Do not clean.
✔✔Code Pink - ✔✔Infant abduction.
Guard entrance/exit. Look for suspicious items
Nurses must use bassinets. Visitors must have badge.
✔✔Code Purple - ✔✔Missing child patient.
Report to security/public safety. Look for suspicious situations.
✔✔Code Yellow - ✔✔Bomb threat.
If called, get information about location, appearance, and when it will go off. Look for
suspicious situations.
✔✔Code Silver - ✔✔Person with weapon, or hostage situation.
DO NOT go to location. Follow instructions from nurse.
✔✔Triage - ✔✔Disaster internal -- hospital full
Disaster external -- lots of incoming patientes
