GUIDE 2026/2027 COMPLETE QUESTIONS
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1. Which one of the following is a primary role of an emergency manager?
a. Incident commander.
b. Joint Information Center coordinator.
c. Program coordinator.
d. Shelter manager. - ANSWER C
Sample Certification Exam Questions - The Emergency Manager
2. What would the emergency manager's role in mass care be?
a. Distributing emergency supplies.
b. Ensuring the proper organization provides meals.
c. Inspecting temporary housing facilities.
d. Supervising physical security for congregate shelters. - ANSWER B
Sample Certification Exam Questions - The Emergency Manager
3. You are leading and influencing when you are doing all of the following except
__________:
a. Encouraging someone else to assume the leadership role in the group.
b. Establishing partnerships with neighboring communities to share resources.
,c. Inviting other members of the emergency management team to discuss common
goals.
d. Telling them that it is your way or not at all. - ANSWER D
Sample Certification Exam Questions - Leadership & Influence, Part 1
4. Effective delegation involves __________.
a. Determining that all credit goes to the team leader.
b. Ensuring that all tasks are equally distributed.
c. Ensuring that the person has the necessary authority to do the job properly.
d. Guaranteeing all employees have a chance to do the same task. - ANSWER C
Sample Certification Exam Questions - Leadership & Influence, Part 1
5. What should a leader do when setting up implementation structures to facilitate
change?
a. Focus on interim systems because there will be time later to deal with long-term
impact.
b. Consider primarily long-term impacts because the short-term will take care of
itself.
c. Include representatives of all key stakeholder groups.
d. Place the greatest emphasis on how the change will impact the highest levels of
management. - ANSWER C
Sample Certification Exam Questions - Leadership & Influence, Part 2
6. During times of change, it is important for leaders to ____________:
a. Make sure that they put the right spin on the situation, especially when things are
going badly.
b. Discourage stakeholders from expressing their misgivings.
,c. Explain the situation once, then move on - don't dwell on it.
d. Communicate first through actions, then words. - ANSWER D
Sample Certification Exam Questions - Leadership & Influence, Part 2
7. Airing your concerns about taking on a new commitment is likely to:
a. Build trust.
b. Erode trust.
c. Expand your capacity to trust.
d. Reduce your responsibility but enhance your authority. - ANSWER A
Sample Certification Exam Questions - Leadership & Influence, Part 3
8. Demonstrating conviction, courage, compassion, and community can:
a. Be used by a transformational leader to build trust.
b. Diminish your capacity for trusting others.
c. Make you vulnerable to your adversaries.
d. Undermine or erode trust. - ANSWER A
Sample Certification Exam Questions - Leadership & Influence, Part 3
9. The emergency manager's role for media relations is to:
(a.) Ensure plans for this function are in place and up-to-date.
(b.) Make all contacts with the media.
(c.) Review and approve all releases.
(d.) Serve as the primary spokesperson. - ANSWER A
Sample Certification Exam Questions - Program Management, Part 1
, If additional response resources are thought to be required for an incident at a
special event, a good option for obtaining those resources is to: - ANSWER
Develop mutual aid and assistance agreements with neighboring communities.
A special event: Is nonroutine. Places a strain on community resources. May
involve a large number of people. - ANSWER Requires special permits or
additional planning, preparation, and mitigation.
Sponsors of organized auto races conducted by professional racing organizations at
permanent facilities typically have sophisticated contingency plans available. -
ANSWER TRUE
A national organization has been issued a permit to demonstrate at the State capitol
building. An opposing group has threatened to turn out to disrupt the
demonstration. Public safety officials are concerned that the demonstration may
turn violent. What should they do? - ANSWER Develop contingency plans to
address the potentially violent situation.
The Public Information Officer, the Safety Officer, and the Liaison Officer are all
part of the: - ANSWER Command Staff
One area of great concern in special events planning is the physical setup of the
event. Both temporary and permanents structures must comply with: - ANSWER
Local building codes
User Pays policies are intended to: - ANSWER Offset the costs of public services
at special events
Because each special event is somewhat different from others, a hazard analysis
should be conducted prior to each event. - ANSWER TRUE