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Automotive Electricity and Electronics (6th Edition)
James D. Halderman
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A+ Rated Study Resource | Full Chapter Coverage
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Automotive Electricity and Electronics, 6e (Halderman)
Chapter 1 Service Information, Work Orders, and Vehicle Identification
1) What type of information is commonly included in the owner's manual that would be a benefit
to service technicians?
A) Maintenance reminder light reset procedures
B) Tire pressure monitoring system reset procedures
C) Maintenance items specifications
D) All of the above
Answer: D
Diff: 1 Page Ref: 1
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
2) Two technicians are discussing the need for the history of the vehicle. Technician A says that
an accident could cause faults due to hidden damage. Technician B says that some faults could
be related to a previous repair. Which technician is correct?
A) Technician A only
B) Technician B only
C) Both technicians
D) Neither technician
Answer: C
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
3) A campaign (recall) is mailed to the owner of the vehicle from the ________.
A) Vehicle manufacturer
B) Local dealer
C) Federal government
D) State or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
1
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4) Technical service bulletins (TSBs) are issued by the ________.
A) Vehicle manufacturer
B) Local dealer
C) Federal government
D) State or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
5) Four-tenths of an hour is how many minutes?
A) 14
B) 24
C) 34
D) 44
Answer: B
Diff: 1 Page Ref: 4
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
6) What should the service technician document on the work order?
A) The results of any inspections and tests
B) What was replaced or serviced
C) The dimensions of the related component and comparison to factory specifications
D) Any of the above
Answer: D
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
2
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7) The labor rate for each operation is included on the work order and is added by the ________.
A) Service technician
B) Service advisor
C) Shop owner or designated warranty person
D) Any of the above
Answer: C
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
8) Which of the following are performed at no cost to the vehicle owner?
A) TSBs
B) Campaigns (recalls)
C) Either A or B
D) Neither A nor B
Answer: B
Diff: 2 Page Ref: 2
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
9) The first character of the vehicle identification number is the country of origin. Where was the
vehicle built that has a "5" as the first character?
A) United States
B) Canada
C) Mexico
D) Japan
Answer: A
Diff: 1 Page Ref: 6
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
3
Copyright © 2021 Pearson Education, Inc.
Unistudydocs Unistudydocs
Automotive Electricity and Electronics (6th Edition)
James D. Halderman
Unistudydocs
A+ Rated Study Resource | Full Chapter Coverage
Unistudydocs Unistudydocs
, Unistudydocs Unistudydocs
Automotive Electricity and Electronics, 6e (Halderman)
Chapter 1 Service Information, Work Orders, and Vehicle Identification
1) What type of information is commonly included in the owner's manual that would be a benefit
to service technicians?
A) Maintenance reminder light reset procedures
B) Tire pressure monitoring system reset procedures
C) Maintenance items specifications
D) All of the above
Answer: D
Diff: 1 Page Ref: 1
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
2) Two technicians are discussing the need for the history of the vehicle. Technician A says that
an accident could cause faults due to hidden damage. Technician B says that some faults could
be related to a previous repair. Which technician is correct?
A) Technician A only
B) Technician B only
C) Both technicians
D) Neither technician
Answer: C
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
3) A campaign (recall) is mailed to the owner of the vehicle from the ________.
A) Vehicle manufacturer
B) Local dealer
C) Federal government
D) State or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
1
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4) Technical service bulletins (TSBs) are issued by the ________.
A) Vehicle manufacturer
B) Local dealer
C) Federal government
D) State or local government
Answer: A
Diff: 1 Page Ref: 2
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
5) Four-tenths of an hour is how many minutes?
A) 14
B) 24
C) 34
D) 44
Answer: B
Diff: 1 Page Ref: 4
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
6) What should the service technician document on the work order?
A) The results of any inspections and tests
B) What was replaced or serviced
C) The dimensions of the related component and comparison to factory specifications
D) Any of the above
Answer: D
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
2
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7) The labor rate for each operation is included on the work order and is added by the ________.
A) Service technician
B) Service advisor
C) Shop owner or designated warranty person
D) Any of the above
Answer: C
Diff: 1 Page Ref: 3
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
8) Which of the following are performed at no cost to the vehicle owner?
A) TSBs
B) Campaigns (recalls)
C) Either A or B
D) Neither A nor B
Answer: B
Diff: 2 Page Ref: 2
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
9) The first character of the vehicle identification number is the country of origin. Where was the
vehicle built that has a "5" as the first character?
A) United States
B) Canada
C) Mexico
D) Japan
Answer: A
Diff: 1 Page Ref: 6
Chapter Quiz: Yes
Objective: 1 Discuss the importance of vehicle owner's manual, service records, and service
information.
ASE Area: This chapter will help prepare for the Suspension and Steering (A4) and Brakes (A5)
ASE certification test.
3
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