NHA: Medical Assistant(CCMA) Certification Practice Test 2.0 A Exam
Questions and Answers (Verified Answers) ||ACTUAL EXAM 2026 TEST!!
Graded A+ | 2025|2026 EXAM UPDATE
The laboratory report on a patient indicates a hemoglobin level of 7g/dL. Which of the following is the
first action for the medical assistant to take? Notify patient, Inform the patient, Record the results in the
medical record, Repeat the test to insure accuracy. - (ANSWER)Notify the Provider ( Because the results
indicate a critically low level of hemoglobin level, the assistant should notify the provider).
A medical assistant is preparing a patient to have cryosurgery following an abnormal Papanicolaou test.
Which of the following statements should the assistant make to explain the procedure? Cyrosurgery is a
laser surgery that kills the abnormal cells, involves a probe that cauterizes and kill abnormal cells,
involves an extremely cold probe to freeze and kill abnormal cells. - (ANSWER)"Cryosurgery involves an
extremely cold probe to freeze and kill abnormal cells."
(This is an accurate description of cryosurgery, which involves a low-temperature probe to freeze tissue
to destroy abnormal cells.
Which of the following dressing should la medical assistant use on a partial-thickness burn? skin closure
application, non adherent dressing, lubricated mesh gauze, sterile gauze dressing -
(ANSWER)Nonadherent dressing
(This type of dressing allows the wound to be exposed to air and heal).
Which of the following positions is appropriate for a pelvic examination? lithotomy, prone, supine, high
flowers - (ANSWER)Lithotomy Position
A medical assistant receives a call from a patient requesting a refill for fentanyl patches for chronic pain.
Which of the following actions should the assistant take? call the prescription in to the patient's
pharmacy, tell the patient to schedule an office visit, fax the prescription to the patients pharmacy, refer
the patients request to the provider. - (ANSWER)Refer the patients's request to the provider.
(The assistant should recognize the fentanyl as a Schedule || drug that requires a written prescription
from the provider. The first step when reviewing a refill request is to contact the provider.
, NHA: Medical Assistant(CCMA) Certification Practice Test 2.0 A Exam
Questions and Answers (Verified Answers) ||ACTUAL EXAM 2026 TEST!!
Graded A+ | 2025|2026 EXAM UPDATE
A medical assistant is preparing to create a report about patient who have a family history of breast
cancer. Which of the following types of software will allow the assistant to sort, retrieve, and combine
information for this report? accounting and billing, appointment scheduling, word processor, data base
management - (ANSWER)Database management
(The assistant should use database management system to sort and retrieve information quickly . A
database allows the assistant to track specific information and create customized applications to sort
the information and create reports.
A medical assistant receives a telephone call form a patient who is hesitant about discussing a new
medical concern unless the conversation is with a provider. The assistant should use which of the
following techniques to address the patients reluctance? tell the patient he has nothing to worry about,
ask the patient why he does not trust the assistant, use reflective statement to recognize patient
concerns, provide examples of other patients who has similar concerns - (ANSWER)Use a reflective
statement to recognize the patients' concerns.
(Reflection is an active listening technique that demonstrates to the patient that the assistant is listening
to what is being said and is taking the patients feelings into consideration. The assistant should use this
communication technique to express recognition of the patients concerns).
Which of the following items in a medical office are considered administrative office supplies?
computers, telephones and chairs | letterhead , envelopes, and business cards | exam paper,
stethoscope, and otoscope | File cabinets, storage bins, and shelves for record. - (ANSWER)Letterhead,
envelopes, and business cards
(Letterhead, envelopes, business cards, stationary, copy paper, pens and pencils are considered
administrative office supplies necessary for the admin of the practice).
Questions and Answers (Verified Answers) ||ACTUAL EXAM 2026 TEST!!
Graded A+ | 2025|2026 EXAM UPDATE
The laboratory report on a patient indicates a hemoglobin level of 7g/dL. Which of the following is the
first action for the medical assistant to take? Notify patient, Inform the patient, Record the results in the
medical record, Repeat the test to insure accuracy. - (ANSWER)Notify the Provider ( Because the results
indicate a critically low level of hemoglobin level, the assistant should notify the provider).
A medical assistant is preparing a patient to have cryosurgery following an abnormal Papanicolaou test.
Which of the following statements should the assistant make to explain the procedure? Cyrosurgery is a
laser surgery that kills the abnormal cells, involves a probe that cauterizes and kill abnormal cells,
involves an extremely cold probe to freeze and kill abnormal cells. - (ANSWER)"Cryosurgery involves an
extremely cold probe to freeze and kill abnormal cells."
(This is an accurate description of cryosurgery, which involves a low-temperature probe to freeze tissue
to destroy abnormal cells.
Which of the following dressing should la medical assistant use on a partial-thickness burn? skin closure
application, non adherent dressing, lubricated mesh gauze, sterile gauze dressing -
(ANSWER)Nonadherent dressing
(This type of dressing allows the wound to be exposed to air and heal).
Which of the following positions is appropriate for a pelvic examination? lithotomy, prone, supine, high
flowers - (ANSWER)Lithotomy Position
A medical assistant receives a call from a patient requesting a refill for fentanyl patches for chronic pain.
Which of the following actions should the assistant take? call the prescription in to the patient's
pharmacy, tell the patient to schedule an office visit, fax the prescription to the patients pharmacy, refer
the patients request to the provider. - (ANSWER)Refer the patients's request to the provider.
(The assistant should recognize the fentanyl as a Schedule || drug that requires a written prescription
from the provider. The first step when reviewing a refill request is to contact the provider.
, NHA: Medical Assistant(CCMA) Certification Practice Test 2.0 A Exam
Questions and Answers (Verified Answers) ||ACTUAL EXAM 2026 TEST!!
Graded A+ | 2025|2026 EXAM UPDATE
A medical assistant is preparing to create a report about patient who have a family history of breast
cancer. Which of the following types of software will allow the assistant to sort, retrieve, and combine
information for this report? accounting and billing, appointment scheduling, word processor, data base
management - (ANSWER)Database management
(The assistant should use database management system to sort and retrieve information quickly . A
database allows the assistant to track specific information and create customized applications to sort
the information and create reports.
A medical assistant receives a telephone call form a patient who is hesitant about discussing a new
medical concern unless the conversation is with a provider. The assistant should use which of the
following techniques to address the patients reluctance? tell the patient he has nothing to worry about,
ask the patient why he does not trust the assistant, use reflective statement to recognize patient
concerns, provide examples of other patients who has similar concerns - (ANSWER)Use a reflective
statement to recognize the patients' concerns.
(Reflection is an active listening technique that demonstrates to the patient that the assistant is listening
to what is being said and is taking the patients feelings into consideration. The assistant should use this
communication technique to express recognition of the patients concerns).
Which of the following items in a medical office are considered administrative office supplies?
computers, telephones and chairs | letterhead , envelopes, and business cards | exam paper,
stethoscope, and otoscope | File cabinets, storage bins, and shelves for record. - (ANSWER)Letterhead,
envelopes, and business cards
(Letterhead, envelopes, business cards, stationary, copy paper, pens and pencils are considered
administrative office supplies necessary for the admin of the practice).
