ERP Samenvatting
Introduction to ERP
1. Business process
What is a business proces
- Different processes - To make a product - To add value
A closer look: Physical process physical flow of goods
A closer look: Documents Paper trail of documents
A closer look: Finance finance trace in the form of money and accounting entries (assets)
A lot of process are happening in the back while only sales & distribution is seen by costumers
1
,Sales sales is in charge of contacting the client and the majority of the sales process
Pre-sales example: I order a red bike, helmets and water bottles
Check availability in warehouse 2 options :
Available in WHS (=warehouse) → product in stock
Not available in WHS – See Later → product not in stock
If the goods are in stock, the system will allow us to pick – pack and ship the goods to the customer who signs
off on delivery.
This gets followed up by the sales team
Afterwards the salesteam sends the invoice (accounting can also do this) and accounting does the follow up
2
, 3 Sub-process = 3-way match ➔ EXAMEN only if these 3 are correct, you will pay
= the matching of the order bill with the delivered goods and the invoice
Documentation: what you ordered
Physical: what you received of order
Financial: the invoice you got
2. VSM (Value Steam Mapping) = waarde stroom analyse
Alle stappen in een process van begin tot einde in kaart brengen
VSM is used to align LT en PT as much as possible, goal is to have both of them as low as possible
Lead time [LT] How long does it take to do something -> totale tijd van start tot einde, incl wachten
Process time [PT] = productive time = cycle time -> effectieve werktijd waarin acht aan iets gewerkt
wordt
3
Introduction to ERP
1. Business process
What is a business proces
- Different processes - To make a product - To add value
A closer look: Physical process physical flow of goods
A closer look: Documents Paper trail of documents
A closer look: Finance finance trace in the form of money and accounting entries (assets)
A lot of process are happening in the back while only sales & distribution is seen by costumers
1
,Sales sales is in charge of contacting the client and the majority of the sales process
Pre-sales example: I order a red bike, helmets and water bottles
Check availability in warehouse 2 options :
Available in WHS (=warehouse) → product in stock
Not available in WHS – See Later → product not in stock
If the goods are in stock, the system will allow us to pick – pack and ship the goods to the customer who signs
off on delivery.
This gets followed up by the sales team
Afterwards the salesteam sends the invoice (accounting can also do this) and accounting does the follow up
2
, 3 Sub-process = 3-way match ➔ EXAMEN only if these 3 are correct, you will pay
= the matching of the order bill with the delivered goods and the invoice
Documentation: what you ordered
Physical: what you received of order
Financial: the invoice you got
2. VSM (Value Steam Mapping) = waarde stroom analyse
Alle stappen in een process van begin tot einde in kaart brengen
VSM is used to align LT en PT as much as possible, goal is to have both of them as low as possible
Lead time [LT] How long does it take to do something -> totale tijd van start tot einde, incl wachten
Process time [PT] = productive time = cycle time -> effectieve werktijd waarin acht aan iets gewerkt
wordt
3
