TEST BANK
Plumbing 201
PHCC Educational Foundation, Edward T. Moore
ST
────────────────────────────────────────────────────
7th Edition
UV
IA
?_
AP
PR
OV
TEST BANK
ED
? ?
, TABLE OF CONTENTS
Test Bank: Plumbing 201, 7th Edition
By PHCC Educational Foundation and Edward Moore
ST
CHAPTER 1 Communication Skills and Professionalism
UV
CHAPTER 2 Pipe Materials and Connection Methods
CHAPTER 3 Design Considerations for Special Applications of Plastic Pipe and Fittings
CHAPTER 4 Introduction to Welding
IA
CHAPTER 5 Soldering, Brazing, Cutting, and Gas Welding
CHAPTER 6 Piping Materials, Sources, and Distribution for Potable Water
?_
CHAPTER 7 Water Pipe Sizing: Main-and-Branch and Individual Run Systems
CHAPTER 8 Water Heaters and Hot Water Distribution
CHAPTER 9 Cross-Connection Protection and Pipe Identification
AP
CHAPTER 10 Sewers and Sewage Disposal Methods
CHAPTER 11 Drainage Fixture Units
PR
CHAPTER 12 Building Drains
CHAPTER 13 Stacks
CHAPTER 14 Applied Plumbing Mathematics
OV
CHAPTER 15 Applied Geometric Concepts
CHAPTER 16 Properties of Water and Air
CHAPTER 17 Venting Plumbing Drainage Systems
ED
CHAPTER 18 Sump Pumps, Sewage Pumps, and Sewage Ejectors
CHAPTER 19 Plumbing Traps
CHAPTER 20 Fixture Supports
?
CHAPTER 21 Hoisting and Rigging
?
CHAPTER 22 Safety Concepts
CHAPTER 23 Rough-In Sheets, Single Line Drawings, and Isometric Drawings
, CHAPTER 24 Details, Sections, and Exploded View Drawings
ST
UV
IA
?_
AP
PR
OV
ED
??
, Name: Class: Date:
Chapter 01
1. Calling the customer ahead of time to confirm an appointment or to let them know you are running late does not cost
the company money.
a. True
b. False
ANSWER: True
ST
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Customer Expectations
1-2 Critique good professional behavior.
UV
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: P201.PHCC.26.01.01 - Discuss the importance of communication skills concerning
interaction with the customer and coworkers.
IA
OTHER: Bloom’s Level: Remember
DATE CREATED: 3/7/2025 11:33 PM
DATE MODIFIED: 3/11/2025 10:03 AM
?_
2. Asking customers questions is a sign that the service technician is still learning the trade.
a. True
b. False
AP
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Customer Expectations
1-2 Critique good professional behavior.
PR
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: P201.PHCC.26.01.01 - Discuss the importance of communication skills concerning
interaction with the customer and coworkers.
OV
OTHER: Bloom’s Level: Remember
DATE CREATED: 3/7/2025 11:41 PM
DATE MODIFIED: 3/11/2025 10:04 AM
3. Safety should be considered in planning the work ahead.
ED
a. True
b. False
ANSWER: True
POINTS: 1
??
DIFFICULTY: Easy
REFERENCES: Customer Expectations
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: P201.PHCC.26.01.02 - Critique good professional behavior.
Plumbing 201
PHCC Educational Foundation, Edward T. Moore
ST
────────────────────────────────────────────────────
7th Edition
UV
IA
?_
AP
PR
OV
TEST BANK
ED
? ?
, TABLE OF CONTENTS
Test Bank: Plumbing 201, 7th Edition
By PHCC Educational Foundation and Edward Moore
ST
CHAPTER 1 Communication Skills and Professionalism
UV
CHAPTER 2 Pipe Materials and Connection Methods
CHAPTER 3 Design Considerations for Special Applications of Plastic Pipe and Fittings
CHAPTER 4 Introduction to Welding
IA
CHAPTER 5 Soldering, Brazing, Cutting, and Gas Welding
CHAPTER 6 Piping Materials, Sources, and Distribution for Potable Water
?_
CHAPTER 7 Water Pipe Sizing: Main-and-Branch and Individual Run Systems
CHAPTER 8 Water Heaters and Hot Water Distribution
CHAPTER 9 Cross-Connection Protection and Pipe Identification
AP
CHAPTER 10 Sewers and Sewage Disposal Methods
CHAPTER 11 Drainage Fixture Units
PR
CHAPTER 12 Building Drains
CHAPTER 13 Stacks
CHAPTER 14 Applied Plumbing Mathematics
OV
CHAPTER 15 Applied Geometric Concepts
CHAPTER 16 Properties of Water and Air
CHAPTER 17 Venting Plumbing Drainage Systems
ED
CHAPTER 18 Sump Pumps, Sewage Pumps, and Sewage Ejectors
CHAPTER 19 Plumbing Traps
CHAPTER 20 Fixture Supports
?
CHAPTER 21 Hoisting and Rigging
?
CHAPTER 22 Safety Concepts
CHAPTER 23 Rough-In Sheets, Single Line Drawings, and Isometric Drawings
, CHAPTER 24 Details, Sections, and Exploded View Drawings
ST
UV
IA
?_
AP
PR
OV
ED
??
, Name: Class: Date:
Chapter 01
1. Calling the customer ahead of time to confirm an appointment or to let them know you are running late does not cost
the company money.
a. True
b. False
ANSWER: True
ST
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Customer Expectations
1-2 Critique good professional behavior.
UV
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: P201.PHCC.26.01.01 - Discuss the importance of communication skills concerning
interaction with the customer and coworkers.
IA
OTHER: Bloom’s Level: Remember
DATE CREATED: 3/7/2025 11:33 PM
DATE MODIFIED: 3/11/2025 10:03 AM
?_
2. Asking customers questions is a sign that the service technician is still learning the trade.
a. True
b. False
AP
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Customer Expectations
1-2 Critique good professional behavior.
PR
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: P201.PHCC.26.01.01 - Discuss the importance of communication skills concerning
interaction with the customer and coworkers.
OV
OTHER: Bloom’s Level: Remember
DATE CREATED: 3/7/2025 11:41 PM
DATE MODIFIED: 3/11/2025 10:04 AM
3. Safety should be considered in planning the work ahead.
ED
a. True
b. False
ANSWER: True
POINTS: 1
??
DIFFICULTY: Easy
REFERENCES: Customer Expectations
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: P201.PHCC.26.01.02 - Critique good professional behavior.
