Nursing ]Leadership ]& ]Management ]NCLEX ]Practice ]2 ](2026) ]Questions ]and ]Correct ]Answers

Nursing Leadership & Management NC
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LEX Practice 2
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(2026) Questions and Correct Answers
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Katherine ]is ]a ]young ]Unit ]Manager ]of ]the ]Pediatric ]Ward. ]Most ]of ]her ]staff ]nurses ]are ]senior ]to ]
her, ]very ]articulate, ]confident ]and ]sometimes ]aggressive. ]Katherine ]feels ]uncomfortable ]believin
g ]that ]she ]is ]the ]scapegoat ]of ]everything ]that ]goes ]wrong ]in ]her ]department. ]Which ]of ]the ]follo
wing ]is ]the ]best ]action ]that ]she ]must ]take?



A. ]Identify ]the ]source ]of ]the ]conflict ]and ]understand ]the ]points ]of ]friction

B. ]Disregard ]what ]she ]feels ]and ]continue ]to ]work ]independently

C. ]Seek ]help ]from ]the ]Director ]of ]Nursing

D. ]Quit ]her ]job ]and ]look ]for ]another ]employment. ]- ]correct ]answer: ]Answer: ]A. ]Identify ]the ]sour
ce ]of ]the ]conflict ]and ]understand ]the ]points ]of ]friction ]

This ]involves ]a ]problem ]solving ]approach, ]which ]addresses ]the ]root ]cause ]of ]the ]problem.



As ]a ]young ]manager, ]she ]knows ]that ]conflict ]occurs ]in ]any ]organization. ]Which ]of ]the ]following ]s
tatements ]regarding ]conflict ]is ]NOT ]true?



A. ]Can ]be ]destructive ]if ]the ]level ]is ]too ]high

B. ]Is ]not ]beneficial; ]hence ]it ]should ]be ]prevented ]at ]all ]times

C. ]May ]result ]in ]poor ]performance

D. ]May ]create ]leaders ]- ]correct ]answer: ]Answer: ]B. ]Is ]not ]beneficial; ]hence ]it ]should ]be ]prevente
d ]at ]all ]times ]

Conflicts ]are ]beneficial ]because ]it ]surfaces ]out ]issues ]in ]the ]open ]and ]can ]be ]solved ]right ]away. ]L
ikewise, ]members ]of ]the ]team ]become ]more ]conscientious ]with ]their ]work ]when ]they ]are ]awar
e ]that ]other ]members ]of ]the ]team ]are ]watching ]them.

, Katherine ]tells ]one ]of ]the ]staff, ]"I ]don't ]have ]time ]to ]discuss ]the ]matter ]with ]you ]now. ]See ]me ]in ]
my ]office ]later" ]when ]the ]latter ]asks ]if ]they ]can ]talk ]about ]an ]issue. ]Which ]of ]the ]following ]confli
ct ]resolution ]strategies ]did ]she ]use?



A. ]Smoothing

B. ]Compromise

C. ]Avoidance

D. ]Restriction ]- ]correct ]answer: ]Answer: ]C. ]Avoidance ]

This ]strategy ]shuns ]discussing ]the ]issue ]head-
on ]and ]prefers ]to ]postpone ]it ]to ]a ]later ]time. ]In ]effect ]the ]problem ]remains ]unsolved ]and ]both ]p
arties ]are ]in ]a ]lose-lose ]situation.



Kathleen ]knows ]that ]one ]of ]her ]staff ]is ]experiencing ]burnout. ]Which ]of ]the ]following ]is ]the ]best ]
thing ]for ]her ]to ]do?



A. ]Advise ]her ]staff ]to ]go ]on ]vacation.

B. ]Ignore ]her ]observations; ]it ]will ]be ]resolved ]even ]without ]intervention

C. ]Remind ]her ]to ]show ]loyalty ]to ]the ]institution.

D. ]Let ]the ]staff ]ventilate ]her ]feelings ]and ]ask ]how ]she ]can ]be ]of ]help. ]- ]correct ]answer: ]Answer: ]
D. ]Let ]the ]staff ]ventilate ]her ]feelings ]and ]ask ]how ]she ]can ]be ]of ]help. ]

Reaching ]out ]and ]helping ]the ]staff ]is ]the ]most ]effective ]strategy ]in ]dealing ]with ]burn ]out. ]Knowi
ng ]that ]someone ]is ]ready ]to ]help ]makes ]the ]staff ]feel ]important; ]hence ]her ]self-
worth ]is ]enhanced.



She ]knows ]that ]performance ]appraisal ]consists ]of ]all ]the ]following ]activities ]EXCEPT:



A. ]Setting ]specific ]standards ]and ]activities ]for ]individual ]performance.

B. ]Using ]agency ]standards ]as ]a ]guide.

C. ]Determine ]areas ]of ]strength ]and ]weaknesses