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MGMT 443 FINAL QUESTIONS AND VERIFIED ANSWERS

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MGMT 443 FINAL QUESTIONS AND VERIFIED ANSWERS

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MGMT 443 FINAL QUESTIONS AND VERIFIED
ANSWERS


What is the first step in a data-collection and feedback cycle? - Answers - Planning to
collect data

A consultant should always protect the confidentiality of the data collected from
employees. - Answers - False

Before you collect data from employees, we should have an honest conversation in
which you clarify who you are, who you work for, what the purpose of your data
collection is, what you plan to do with their data, and whether you will keep their
information confidential. - Answers - True

Which data-collection method would be most practical to use with large samples? -
Answers - Questionnaires

Which data-collection method is most likely to build empathy and thus elicit honest
responses? - Answers - Interviews

Which of the following data-collection methods are most adaptive to explore in-depth
issues that emerge during the data collection process? - Answers - Interviews and
observations

Which of the following data-collection methods are most easily quantified? - Answers -
Questionnaires and unobtrusive measures

Which of the following data collection methods can present concerns associated to
validity? - Answers - Unobtrusive measures

What type of interview involves some formal broad questions asked of every respondent
but then allows for follow-up questions based on the content of each conversation? -
Answers - Semi-Structured

All the following are true of scatterplots, except: - Answers - It is a qualitative data
analysis method.

Kurt Lewin's 3-steps of Planned Approach to Change is based on the metaphor of a
caterpillar that becomes a cocoon and then a butterfly. - Answers - False

Which of the following is a current criticism to Kurt Lewin's 3-step process of planned
change? - Answers - Refreezing is too rigid for organizations in turbulent environments.

, People whose commitment is critical for the change to be successful are known as: -
Answers - Gatekeepers

The best way to encourage change is to strengthen the driving forces that push for
change. - Answers - False

In what stage of the three-step process is it recommended that you induce survival
anxiety? - Answers - Unfreezing

Which leadership style used by Kurt Lewin, Ron Lippitt and other researchers in their
study of boys clubs of America elicited more teamwork and children engagement in the
tasks even when the leader was outside of the room? - Answers - Democratic
leadership

Which leadership style used by Kurt Lewin, Ron Lippitt and other researchers in their
study of boys clubs of America elicited abnormally low levels of aggression amongst the
children and a passive attitude? - Answers - Authoritarian leadership

All the following are organizational reasons why people resist change, except: -
Answers - Not knowing whether one's work skills will be of value after the change.

According to Kurt Lewin, it is easier to change individual behaviors than group
behaviors. - Answers - False

Kurt Lewin proposes that energizing the process of change requires involving
gatekeepers in the analysis of the problem and the identification of possible solutions. -
Answers - True

All of the following are necessary conditions for crowds to make intelligent decisions,
except: - Answers - Opinions are interdependent

All of the following are recommendations to increase the independence of subjects in a
group decision, except: - Answers - Hold discussions in a single, large group

Which of the following summarizes Emery and Trist's philosophy of organizational
change? - Answers - Experts improve whole systems

The results of the ox weight estimation experiment demonstrated that crowds are not
particularly intelligent and their collective judgment is poor. - Answers - False

Which of the following summarizes Kurt Lewin's philosophy of organizational change? -
Answers - Everybody solves problems in organizations

Which of the following summarizes Marvin Weisbord's philosophy of organizational
change? - Answers - Everybody improves whole systems

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