CINTAS SSR CERTIFICATION EXAM Question
and Answer 2026 | Ultimate Exam
Preparation Bundle | Grade A+
• Four Quality Absolutes -✓✓Customers want their products
They want them clean
They want them functional
They want to like their service provider
• Differentiated Service -✓✓To distinguish ourselves as the best in the
business by exceeding customer expectations and making seconds that
count
• Competitive Urgency -✓✓Attending to every detail of our business
with enthusiasm, intensity, and thoroughness, as though any detail left
unattended would result in a lost customer.
• What is a CRF? -✓✓Customer Request Form
• What is a GRF? -✓✓Garment Request Form
• What is uniform advantage (UA)? -✓✓An "insurance" like program
that can be an alternative to paying for damaged garments. Paying a little
more per week for each garment to avoid paying for individual damage
costs.
, • What is Premium Uniform Advantage? -✓✓The same as UA except
will also apply to premium classed garments. This includes FR garments
and non standard sizes (XXL, LJ, LN, etc.)
• When should we discuss accounts receivable with a customer? -✓✓If
they exceed 30 days past due
• How often do you complete Smith Training? -✓✓Quarterly
• Five keys for Smith Driving? -✓✓Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
• What makes up customers total inventory? -✓✓The garments they are
wearing, the garments stored at their location, and the garments in our
possession.
• Minimum expectation for Accounts Receivables? -✓✓Less than 5%
• Who is responsible for the appearance and upgrading of garments? -
✓✓The SSR
and Answer 2026 | Ultimate Exam
Preparation Bundle | Grade A+
• Four Quality Absolutes -✓✓Customers want their products
They want them clean
They want them functional
They want to like their service provider
• Differentiated Service -✓✓To distinguish ourselves as the best in the
business by exceeding customer expectations and making seconds that
count
• Competitive Urgency -✓✓Attending to every detail of our business
with enthusiasm, intensity, and thoroughness, as though any detail left
unattended would result in a lost customer.
• What is a CRF? -✓✓Customer Request Form
• What is a GRF? -✓✓Garment Request Form
• What is uniform advantage (UA)? -✓✓An "insurance" like program
that can be an alternative to paying for damaged garments. Paying a little
more per week for each garment to avoid paying for individual damage
costs.
, • What is Premium Uniform Advantage? -✓✓The same as UA except
will also apply to premium classed garments. This includes FR garments
and non standard sizes (XXL, LJ, LN, etc.)
• When should we discuss accounts receivable with a customer? -✓✓If
they exceed 30 days past due
• How often do you complete Smith Training? -✓✓Quarterly
• Five keys for Smith Driving? -✓✓Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
• What makes up customers total inventory? -✓✓The garments they are
wearing, the garments stored at their location, and the garments in our
possession.
• Minimum expectation for Accounts Receivables? -✓✓Less than 5%
• Who is responsible for the appearance and upgrading of garments? -
✓✓The SSR
