WGU C954
WGU C954 Information Technology Management | PA and OA
| Explore New 202 Questions and Answers | 2026 Update |
100% Correct.
Gradegurus
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,Page 1
1. What is one of the four cloud computing environments?
A. Storage cloud
B. Hardware cloud
C. System cloud
D. Community cloud
,Correct Answer: D
Rationale: The four cloud computing environments are public, private, hybrid, and
community. Community cloud is shared among several organizations with common
concerns. Storage, hardware, and system clouds are not standard environment types.
2. Which phase of the systems development life cycle (SDLC) involves programmers
transforming a product into a new system?
A. Testing
B. Design
C. Development
D. Implementation
Correct Answer: C
Rationale: Development is where actual coding and system construction occur. Testing
checks for errors, Design plans architecture, Implementation deploys the system.
Page 2
3. Which management system software extends customer relationship management
(CRM) by providing web-based tools to streamline the human resource department?
A. Employee
B. Supplier
C. Vendor
D. Partner
Correct Answer: D
Rationale: Partner Relationship Management (PRM) extends CRM to HR functions.
Employee, Supplier, and Vendor are not standard extensions of CRM for HR.
4. What is one of the five attributes that Kim Stevenson believes a team needs in order
to become effective IT leaders?
A. Breadth
B. Patience
C. Data expertise
D. Boldness
, Correct Answer: A
Rationale: Kim Stevenson identifies breadth (broad perspective) as key. Patience, data
expertise, and boldness are not in her five attributes.
Page 3
5. What is a program evaluation and review technique (PERT) chart?
A. A graphical network model that depicts a project's tasks and the relationships
between those tasks
B. A simple bar chart that lists project tasks vertically against the project's time frame,
listed horizontally
C. A trigger that enables a project manager to close a project prior to completion
D. The longest stretch of dependent activities, measuring these activities from start to
finish
Correct Answer: A
Rationale: PERT is a network diagram showing task dependencies. B describes a Gantt
chart, D describes the critical path, C is incorrect.
Page 4
6. What is the definition of workplace management information systems (MIS)
monitoring?
A. Standards governing ethical issues in IT
B. Tracking people's activities by keystrokes, error rate, and transactions processed
C. Assurance that messages are available only to authorized viewers
D. Watching and responding to what is said about a company online
Correct Answer: B
Rationale: Workplace MIS monitoring specifically tracks employee activity metrics. A is
information ethics, C is confidentiality, D is social media monitoring.
WGU C954 Information Technology Management | PA and OA
| Explore New 202 Questions and Answers | 2026 Update |
100% Correct.
Gradegurus
➢
➢
➢
➢
➢
,Page 1
1. What is one of the four cloud computing environments?
A. Storage cloud
B. Hardware cloud
C. System cloud
D. Community cloud
,Correct Answer: D
Rationale: The four cloud computing environments are public, private, hybrid, and
community. Community cloud is shared among several organizations with common
concerns. Storage, hardware, and system clouds are not standard environment types.
2. Which phase of the systems development life cycle (SDLC) involves programmers
transforming a product into a new system?
A. Testing
B. Design
C. Development
D. Implementation
Correct Answer: C
Rationale: Development is where actual coding and system construction occur. Testing
checks for errors, Design plans architecture, Implementation deploys the system.
Page 2
3. Which management system software extends customer relationship management
(CRM) by providing web-based tools to streamline the human resource department?
A. Employee
B. Supplier
C. Vendor
D. Partner
Correct Answer: D
Rationale: Partner Relationship Management (PRM) extends CRM to HR functions.
Employee, Supplier, and Vendor are not standard extensions of CRM for HR.
4. What is one of the five attributes that Kim Stevenson believes a team needs in order
to become effective IT leaders?
A. Breadth
B. Patience
C. Data expertise
D. Boldness
, Correct Answer: A
Rationale: Kim Stevenson identifies breadth (broad perspective) as key. Patience, data
expertise, and boldness are not in her five attributes.
Page 3
5. What is a program evaluation and review technique (PERT) chart?
A. A graphical network model that depicts a project's tasks and the relationships
between those tasks
B. A simple bar chart that lists project tasks vertically against the project's time frame,
listed horizontally
C. A trigger that enables a project manager to close a project prior to completion
D. The longest stretch of dependent activities, measuring these activities from start to
finish
Correct Answer: A
Rationale: PERT is a network diagram showing task dependencies. B describes a Gantt
chart, D describes the critical path, C is incorrect.
Page 4
6. What is the definition of workplace management information systems (MIS)
monitoring?
A. Standards governing ethical issues in IT
B. Tracking people's activities by keystrokes, error rate, and transactions processed
C. Assurance that messages are available only to authorized viewers
D. Watching and responding to what is said about a company online
Correct Answer: B
Rationale: Workplace MIS monitoring specifically tracks employee activity metrics. A is
information ethics, C is confidentiality, D is social media monitoring.
