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OpenStax College Success – Chapter 9 Civility & Cultural Competence | Questions & Answers Study Guide 2026/2027

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This OpenStax College Success Chapter 9: Understanding Civility & Cultural Competence resource is designed to help students develop respect, awareness, and effective interaction skills in diverse academic and social environments. It includes structured questions and answers focused on civility, cultural competence, and respectful communication in college settings. This guide is ideal for students who want to strengthen interpersonal skills, improve inclusivity awareness, and succeed in collaborative academic environments.Chapter 9, Understanding Civility & Cultural Competence Multiple Choice 1. Walter and Trina are planning a campus event focused on equity and inclusion. Several students would like to help with the event by delivering speeches. Which of the following speeches would NOT be aligned with the topics of equity and inclusion? a. Equal access and opportunities in fine arts b. The importance of untimed tests for all students c. Equality is not equity d. Diverse voices in the college curriculum [Bloom’s: 2; Section 1] LO1: BT4 2. What is the difference between equality and equity? a. There is no difference b. Equality means everyone gets what they need; equity means everyone gets the same thing c. Equity means everyone gets what they need; equality means everyone gets the same thing d. They ensure that everyone is successful [Bloom’s: 2; Section 1]

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OpenStax College Success

Chapter 9, Understanding Civility & Cultural Competence

Multiple Choice


1. Walter and Trina are planning a campus event focused on equity and inclusion. Several
students would like to help with the event by delivering speeches. Which of the
following speeches would NOT be aligned with the topics of equity and inclusion?
a. Equal access and opportunities in fine arts
b. The importance of untimed tests for all students
c. Equality is not equity
d. Diverse voices in the college curriculum

[Bloom’s: 2; Section 1]

LO1: BT4
2. What is the difference between equality and equity?
a. There is no difference
b. Equality means everyone gets what they need; equity means everyone gets the
same thing
c. Equity means everyone gets what they need; equality means everyone gets the
same thing
d. They ensure that everyone is successful

[Bloom’s: 2; Section 1]


3. Dr. Brenan has a personal goal to increase the inclusivity of her sociology curriculum.
Which of the following strategies would be lest likely to help her achieve this goal?
a. Requiring students to read the textbook
b. Providing supplemental readings from diverse authors
c. Including research that highlights underrepresented groups
d. Encouraging students to engage in discussion about the history of discrimination

[Bloom’s: 2; Section 1]


This file and all contents herein are Copyright 2020, Rice University. All Rights Reserved.
See the Test Bank Preface for usage guidelines.

, 4. Charleigh is concerned about the format of their history class. The professor often poses
a question and encourages students to debate the topic. Charleigh is uncomfortable
because they think of debate as arguing. What advice would be most helpful to
Charleigh?
a. Drop the class and try a different professor next semester
b. Participate with an open-mind and respect for differences of opinion
c. Email the professor to express your concerns about the format of the class
d. Try to dominate the conversation to show how smart you are

[Bloom’s: 3; Section 1]


5. Leading with empathy and kindness in all online interactions and treating each other
with respect and dignity is called:
a. Root cause analysis
b. Respecting differences
c. Reasonable accommodations
d. Digital civility

[Bloom’s: 1; Section 1]


6. Taylor met several new people at the freshman orientation. As they were talking, each
person internally considered how they may be similar or different from each other.
Which type of identity were they most likely exploring to look for connections in this
social interaction?
a. Social identity
b. Collective identity
c. Role identity
d. Personal identity

[Bloom’s: 2; Section 2]




This file and all contents herein are Copyright 2020, Rice University. All Rights Reserved.
See the Test Bank Preface for usage guidelines.

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