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ISQS 3344 INTRO TO OPERATIONS MANAGEMENT FINAL REVIEW QUESTIONS AND VERIFIED ANSWERS

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ISQS 3344 INTRO TO OPERATIONS MANAGEMENT FINAL REVIEW QUESTIONS AND VERIFIED ANSWERS

Institution
ISQS 3344
Course
ISQS 3344

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What can improve a product's reliability?


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simplifying product design, improving individual component reliability, and
adding redundant components




What are some basic elements of lean production?


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-flexible resources
-pull system
-small lot production

,The design process begins with


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understanding the customer and identifying customer needs




The order in which waiting customers are served is referred to as the


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queue discipline




The product-process matrix includes what process types?


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mass production, continuous production, batch production




What is are some characteristics of a service?


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intangible, variable output, perishable

, A control chart that uses the actual number of defects per item to monitor a process is
known as a


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c-chart




Lower inventory levels makes processes


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more dependent on each other while revealing bottlenecks more quickly




In a supply chain, _____ is the movement of a product from one location to another as it
makes its way to the final customer


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transportation




What are the main categories of ERP modules?


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